Military and Family Support Center

Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. Offerings include:

• Deployment support to assist you and your family during all phases of the deployment cycle. Learn more about deployment support.
• Relocation assistance to help you prepare for an upcoming move and get settled into your new location. Learn more about the military Relocation Assistance Program.
• Confidential non-medical clinical counseling provides support for a wide range of issues from marital conflicts and stress management to coping with grief and deployment adjustments Learn more about confidential non-medical counseling.
• Personal and family life education assists with developing knowledge and skills to help you navigate your mobile military life.
• Personal financial readiness assists you and your family in building and maintaining your financial readiness.
• Employment assistance supports career exploration, education, training and licensing, career connections and employment readiness for military spouses, transitioning service members, and other family members. Learn more about the Spouse Education and Career Opportunities program, or SECO.
• Information and referral can assist you in identifying and clarifying needs and locating and connecting to services and programs available both on and off your installation.
• Morale, Welfare and Recreation, or MWR services provide lots of ways for you to connect with friends and others for entertainment, rest and relaxation — all at reduced or no cost. Learn more about MWR programs and services.
• The Transition Assistance Program provides the information, skills and knowledge necessary for a successful transition from military to civilian life. Learn more about transition assistance programs and resources.

Military and Family Support Centers may provide other programs such as the following:

Exceptional Family Member Program

Family Advocacy Program

New Parent Support Program

Federal Voting Assistance Program

Services may vary by location and installation. Use the Search tool to find contact information for your installation Military and Family Support Center. Just enter your installation name, Zip code or state.

The Army Community Services Family Resource Center (FRC) is located in building11042 Mt Belvedere Blvd. All programs and services available through FRC can be accessed by calling 315-772-2271.

In addition to those services listed above, Fort Drum’s FRC has a variety of additional resources available to you:

Family Advocacy Program (FAP) -- Provides support to Soldiers and Families, not only in managing personal and Family problems, but also in building Family strengths and preventing problems from occurring. FAP offers prevention/education services including information, classes and training on how to deal with normal life changes and Army challenges, and intervention/treatment services to restore family stability and to change abusive patterns.

New Parent Support Program (NPSP) -- Part of the FAP, NPSP offers expectant parents and parents of newborns and young children the opportunity to learn new skills as parents and to improve old ones. Home visitors are sensitive to the unique challenges facing military Families and will help you to learn to cope with stress, isolation, post-deployment reunions, and the everyday demands of parenthood.

Army Family Team Building (AFTB) -- A series of classes designed to help you adapt to Army life, manage change, accept challenges, and strengthen self-reliance. AFTB’s three levels of classes will help you “Learn” about the Army, “Grow” personal skills and “Lead” others. Instructor training is available for you to take once you have completed the first 3 classes.

Army Family Action Plan (AFAP) -- An Army-wide initiative, AFAP’s local forums bring Family members, Soldiers, Reserve and National Guard, and Retirees together to identify issues to improve the overall quality of life for Soldiers and Families. Critical issues are presented to senior Army leadership for resolution.

Exceptional Family Member Program (EFMP) -- EFMP is available to Families with special needs. EFMP works with other military and civilian agencies to provide comprehensive and coordinated medical, educational, housing, community support and personnel services to Families with special needs. Support groups and respite care for qualifying individuals are available.

Army Volunteer Corp Coordinator (AVCC) -- Volunteers are an integral part of our community. The AVCC will assist you in finding the perfect volunteer opportunity where you and the agency will benefit. Volunteering allows you to become involved in your community, meet others with similar interests, keep job skills current, add new skills, and the community benefits from your skills and experience.

FRC Outreach Services -- Program to enhance readiness and retention by helping Soldiers and Families develop a stronger sense of self-reliance and belonging in the military community. Outreach Services is the baseline for service delivery to our customers with the goal of coordinating services and increasing awareness of ACS programs for our entire military community on and off post.

Army Emergency Relief (AER) -- AER provides assistance to Soldiers, Retirees, National Guard, Army Reserve, surviving spouses and their Families who are experiencing verifiable financial emergencies. Scholarships are also available for children and spouses of Soldiers who are pursuing higher educational goals.

Military and Family Life Counselors (MFLC) -- Offer informal support to provide short-term, solution-focused personal consultation services to Service members and their Families. MFLC's are licensed or certified (master's level or greater) mental health professionals specially trained to assist with issues affecting military children and Families and how to find help locally. MFLC services are private and confidential except in duty to warn cases where there is a danger to self or others.