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United States Army
Army Emergency Relief (AER)
1231 Mahone Avenue
Fort Lee, VA 23801-1605
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
Help is available 24 hours a day seven days a week by calling the hotline at 804-894-0029.
Victims of sexual assault are encouraged to report offenses so that sexual assault are investigated and prevents repeat offenses and the victimization of others.
To report a sexual assault through Fort Lee’s 24/7 Sexual Assault Hotline call 804-894-0029 for all branches of service.
The Fort Lee American Red Cross office is open from 8 a.m. to 5 p.m. Monday through Friday unless staff is conducting a briefing. You can call us at 804-734-6371. Military members and their spouses or Family members in need of the Red Cross emergency notification services should call toll-free 877-272-7337 24 hours a day 365 days a year. You may also email : firstname.lastname@example.org.
It is solely dedicated to service for the armed forces including emergency communications, informational briefs, and comfort kit items to veterans and more. Registration and information on CPR, First Aid and swimming classes at Fort Lee and in the surrounding area visit www.redcross.org/take-a-class
The American Red Cross offers many volunteer opportunities within the Fort Lee community. To volunteer or learn more call 804-765-3675.
Army Emergency Relief offers emergency financial assistance to Army personnel, active or retied and their Family members for food, rent, emergency travel, utilities, essential car repair, funeral expenses, medical bills and essential needs in the event of "No Pay Due."
Eligibility includes Active Duty and Retired Military and Families, Surviving Spouses and Children, Army National Guard and United States Army Reserve soldiers on continuous active duty for more than 31 consecutive days and orphans of Soldiers who died while on active duty or after they retired.
AER provides spouses and dependent children Educational Scholarships for undergraduate degrees or professional certifications at accredited institutions. Call 804-734-7952/7954/6388 for assistance.
Before you permanent change of station make sure you have all important papers with you. Please make sure these documents are in a secure and isolated place when the movers arrive to pack your household goods for shipment. Make sure you have important phone numbers such as your new duty station and your sponsor.
Listed below are important documents to include but not limited to hand carry during your permanent change of station move.
Army Emergency Relief offers emergency financial assistance to Army personnel active or retired and their Family members for emergency travel, rent and initial deposit, utilities and food purchases, car, home and appliance repairs, essential furniture, cranial helmets, dependent dental care and assistance in the event that pay is lost or not received. The AER office is located in the main Army Community Service: Phone 804-734-7952/7954/6388.
Active duty soldiers lacking the funds to meet their monthly obligations may request AER funds up to $3,000. Initial entry training must have completed one year of service.
Go to https://www.aerhq.org to apply.
No matter how well you have planned your move emergencies can still happen. Army Emergency Relief can assist with basic living expenses, personal transportation, emergency travel, medical and dental, permanent change of station and more.
Please contact the Army Emergency Relief at 804-734-7952/7954/6388 or the American Red Cross 804-734-6371. The 24/7 Emergency Service 877-272-7337.