Fort Lee  Military and Family Support Center

Military and Family Support Centers are part of the network of agencies, programs, services and partnerships which supports the overall well-being of military families. Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. The Military and Family Support Center should be one of your first stops once you arrive at a new installation to connect with key programs, services and support systems.

• Deployment support provides information, education and support to assist you and your family during all phases of the deployment cycle.
• Relocation assistance provides an array of services during the relocation process to meet your moving needs.
• Personal financial management provides information, education and one-on-one financial counseling to assist you and your family in maintaining your financial readiness.
• Employment assistance offers comprehensive information, tools and resources to support career exploration, education, training and licensing, career connections and employment readiness.
• Scholarship opportunities include the My Career Advancement Account Scholarship Program, a workforce development program that provides up to $4,000 of financial assistance to eligible military spouses who are pursuing a license, certification or associate degree in a portable career field and occupation.
• Personal and family life education provides information and education to assist you and your family in developing resilience skills that can help as you navigate your mobile military lives.
• Information and referral can assist you in identifying and clarifying needs to determine appropriate forms of assistance and in locating services and programs available both on and off your installation.
• The transition assistance program prepares separating, retiring and demobilizing service members and their families with the information, skills and knowledge necessary for a successful transition from military to civilian life.

Military and Family Support Centers may provide other programs such as the following:

• Exceptional Family Member Program
• Family Advocacy Program
• New Parent Support Program

These services may vary by location and installation. Find your specific center on MilitaryINSTALLATIONS.

Army Community Service is located at 1231 Mahone Ave, Building 9023, Fort Lee, VA 23801. Call
804-734-6388 or DSN 312-687-6388.

The ACS building is currently closed due to COVID-19, but the staff is still available via email and phone offering virtual services through telework.

Army Morale, Welfare and Recreation facilities

Mission:

The ACS is a human services organization composed of civilian personnel and an unpaid staff of dedicated volunteers. These volunteers make it possible to offer services to the community, including a Lending Closet and general information. The ACS:

• Develops, coordinates and delivers soldier and family social support services that contribute to the overall morale and welfare
• Develops and implements education and wellness programs within the installation and community
• Establishes and supports volunteer opportunities for the ACS program

We are located in Building 9023, 1231 Mahone Ave., Fort Lee, VA 23801. Hours of operation:
8 a.m.-5 p.m., Monday-Friday. We can be reached at 804-734-6388 or toll free at 866-507-7464.

General eligibility:

All active-duty, Army Reserve and National Guard service members on active duty exceeding 30 days, Department of the Army civilians, retirees and family members are eligible.

Services Offered:

The Sexual Assault Prevention And Response program: Army policy promotes sensitive and confidential care for victims of sexual assault and accountability for those who commit these acts. For more information, call the sexual assault response coordinator at 804-894-0029.

Army Emergency Relief offers emergency financial assistance to all Army personnel, active and retired, and their family members in the following categories: food, rent, required travel, utilities, essential car repairs, medical bills, funeral expenses and essential needs in the event that pay is lost or not received.
For more information, call the program manager at 804-734-7954.

An Empowerment Program victims' advocate assists those who are victims of domestic violence. This includes safety planning, protective orders, community resource information and referrals. Services are provided to active-duty members and their families, retired Army members and their families, and Reserve Components on continuous active duty in excess of 30 days and their families. For more information, call the program manager at 804-734-6378/7083/7585.

The Exceptional Family Members Program is a mandatory enrollment support program that works with military and civilian agencies to provide coordinated medical, educational, housing, community support and personnel services to family members having medical, psychological or education-related special needs. Enrollment in this program is mandatory and governed by public law and Department of Defense mandates. For more information, call the program manager at 804-734-6393.

The Financial Education Program offers classes on checkbook management, money management and budgeting. It also provides information on several other financially related topics of interest to military families. Other classes are available upon request. For more information, call the program manager at 804-734-6446.

The Information, Referral and Follow-up Program is designed to link active-duty personnel, retirees, civilians and family members with other military and civilian helping agencies by providing accurate information about these organizations. For more information, call the program manager at
804-734-6388.

The New Parent Support Program offers services from a licensed professional to expectant parents and parents of children from birth to 4 years of age. The NPSP manager can visit you at home or schedule an office visit. Services are tailored to your family's needs and goals. For more information, call the program manager at 804-734-7876/6505.

The Relocation Assistance Program provides assistance to individuals and families in transition by maintaining current information on military installations worldwide and operating a Lending Closet for temporary use of basic household items. General eligibility applies to the services offered by the RAP, including the Lending Closet, which is available to active-duty military personnel, retirees and Department of Defense civilians and eligible family members. For more information, call the relocation program manager at 804-734-6762.

The Team Lee Academy of Family Excellence Family Advocacy Program supports readiness, building healthy families, and sustaining strong communities by providing comprehensive approaches to prevention, identification and intervention of child and spouse abuse in military families. The following are classes provided by the Team Lee Academy of Family Excellence. Other classes are available upon request. For more information, call the program manager at 804-734-7585.

Healthy Families Communication:

• Positive parenting classes
• Story hour
• 1, 2, 3, 4 Parents
• Play morning
• Single parent support group
• Time management
• Stress management
• Anger management