Fort Lee  Military and Family Support Center

Military and Family Support Centers are part of the network of agencies, programs, services and partnerships which supports the overall well-being of military families. Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. The Military and Family Support Center should be one of your first stops once you arrive at a new installation to connect with key programs, services and support systems. Programs and services may vary across services and installations.

• Deployment support provides information, education and support to assist you and your family during all phases of the deployment cycle.
• Relocation assistance provides an array of services during the relocation process to meet your moving needs.
• Personal financial management provides information, education and one-on-one financial counseling to assist you and your family in maintaining your financial readiness.
• Employment assistance offers comprehensive information, tools and resources to support career exploration, education, training and licensing, career connections and employment readiness.
  • The My Career Advancement Account Scholarship is a workforce development program that provides eligible military spouses with financial assistance for licenses, certifications or associate degrees to pursue an occupation or career field. For information on MyCAA please visit https://mycaa.militaryonesource.mil.
• Family life education provides information and education to assist you and your family in developing resilience skills that can help as you navigate your mobile military lives.
• Information and referral can assist you in identifying and clarifying needs to determine appropriate forms of assistance and in locating services and programs available both on and off your installation.
• The Transition Assistance Program prepares separating, retiring and demobilizing service members (and their families) with the information, skills and knowledge necessary for a successful transition from military to civilian life. The first step in your transition process is to complete the congressionally mandated pre-separation counseling session, which furnishes detailed information on the various benefits and services available.

Military and Family Support Centers may provide other programs, such as the Exceptional Family Member Program, Family Advocacy Program and the New Parent Support Program. These services vary by location. Find your specific center by visiting MilitaryINSTALLATIONS and searching by installation or postal code.

Mission

Army Community Service (ACS) is a human service organization composed of civilian personnel and an unpaid staff of dedicated volunteers. These volunteers make it possible to offer services to the community including a lending closet and general information. 

• Develop, coordinate and deliver Soldier and Family social support services that contribute to the overall morale and welfare.
• Develop and implement education and wellness programs within the installation and community.
• Establish and support volunteer opportunities for the ACS program.

We are located in Building 9023, 1231 Mahone Avenue, Fort Lee, VA. Hour of Operation are 8:00 a.m. - 5:00 p.m., Monday - Friday. We can be reached at 804-734-6388 or toll free 866-507-7464.

General Eligibility -- All active duty, U.S. Army Reserve and National Guard Service members on active duty exceeding 30 days, Department of Army Civilians, Retirees and Family members.

Services Offered

Sexual Assault Prevention and Response Program (SAPRP) Army policy promotes sensitive and confidential care for victims of sexual assault and accountability for those who commit these acts. For more information call Sexual Assault Response Coordinator, 804-894-0029.

Army Emergency Relief (AER) offers emergency financial assistance to all Army personnel, active and retired, and their family members in the following categories: food, rent, required travel, utilities, essential car repairs, medical bills, funeral expenses and essential needs in the event that pay is lost or not received.
For more information call Program Manager, 804-734-7954.

Army Family Action Plan (AFAP) information for Fort Lee is now located at: https://www.militaryonesource.mil/
For more information call Program Manager, 804-734-7979.

Army Family Team Building (AFTB) information for Fort Lee is now located at:https://www.militaryonesource.mil/

Deployment and Mobilization Support (DMS )information for Fort Lee is now located at: https://www.militaryonesource.mil/

Employment Readiness Program (ERP) information for Fort Lee is now located at:https://www.militaryonesource.mil/

Empowerment Program Services/Victims' Advocate, assists those who are victims of domestic violence. This includes safety planning, protective orders, community resource information, and referrals. Services are provided to active duty members and their Families, retired Army members and their Families, and reserve components on continuous active duty in excess of 30 days and their Families. For more information call Program Manager,804-734-6378/7083/7585.

Exceptional Family Members Program (EFMP) is a mandatory enrollment support program that works with other military and civilian agencies to provide coordinated medical, educational, housing, community support, and personnel services to Family members having medical, psychological or educational -related special needs. Enrollment in this program is mandatory and governed by public law. and Department of Defense mandates. For more information call Program Manager, 804-734-6393.

Financial Education Program offers classes on checkbook management, money management and budgeting. Provide information on several other financially-related topics of interest to military families. Other classes are available upon request. For more information call Program Manager, 804-734-6446.

Information, Referral & Follow-up Program is designed to link active duty personnel, retirees, civilians, and family members, with other military and civilian helping agencies by providing accurate information about these organizations. For more information call Program Manager, 804-734-6388.

The Army Volunteer Corps (AVC) information for Fort Lee is now located at:https://www.militaryonesource.mil/

New Parent Support Program (NPSP) offers services, from a licensed professional, to expectant parents and parents of newborns up to four years of age. The New Parent Support Program Manager can visit with you at home or can schedule an office visit. Services are tailored to your Family's needs and goals. For more information call Program Manager, 804-734-7876/6505.

Relocation Assistance Program (RAP) provides assistance to individuals and Families in transition by maintaining current information on Military Installations worldwide and operating a lending closet for temporary use of basic household items. General eligibility applies to the services offered by the RAP except including the lending closet which is available to Active Duty military personnel, retirees, and DoD civilians and eligible Family members. For more information call the Relocation Program Manager, 804-734-6762.

Team Lee Academy of Family Excellence/Family Advocacy Program supports readiness, building healthy Families, and sustains strong communities by providing comprehensive approaches to prevention, identification, and intervention of child and spouse abuse in military Families. The following are classes provided by Team Lee Academy of Family Excellence. Other classes available upon request.
For more information call Program Manager, 804-734-7585.

Healthy Families Communication:

• Positive Parenting Classes
• Story Hour
• 1,2,3,4 Parents
• Play Morning
• Single Parent Support Group
• Time Management
• Stress Management
• Anger Management