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United States Army
Kenner Army Health Clinic (KAHC)
700 24th Street, Bldg 8130
Fort Lee, VA 23801
Health care services provided by the Department of Defense are available to you and your family at your installation. We know that finding the right health care is important, especially in special circumstances such as emergency or during recent move. Here, you’ll find information and options about the services you have regarding healthcare.
When you move, TRICARE moves with you. It's there before, during and when you get to your next duty station. It's available worldwide. There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. With your move, you may have to use a different TRICARE option.
Visit Moving to learn more.
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need to get care during your move, visit Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should get all prescriptions refilled before traveling. But if you run out of a prescription drug while traveling, visit Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility, or MTF, records section and the dental treatment facility, or DTF. Do this at least one month before your permanent change of station date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.
If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."
For more information on getting copies of medical records, visit Request Copies of Medical Records.
John Randolph Medical Center
John Randolph Medical Center is located in Hopewell, about 15 minutes from Fort Lee. At the heart of healthcare at John Randolph is the desire to offer access to a broad range of high-quality services - from obstetrics and behavioral health to oncology and cardiac care.
John Randolph Medical Center is a licensed, 271-bed facility, offering acute care inpatient and outpatient services, as well as long-term care. Staffed and managed by neighbors and friends, the hospital provides compassionate care and focuses on what's important to the community it serves.
VCU Health System
Since 1838, the Medical College of Virginia Hospitals (MCVH) has been on the forefront of advances in healthcare, providing patients with some of the most progressive treatment and technology available.
MCV Hospitals is the teaching hospital component of the VCU Health System, which is the region's only Level I Trauma Center. The VCU Health System comprises nearly 200 specialty areas. In addition to multidisciplinary centers for cancer, cardiology, neurosurgery, and transplantation, the VCUHS offers virtually every form of contemporary medical service. In particular, the VCUHS has received international recognition for early diagnosis and treatment of chest pain and strokes, organ transplant, head and spinal cord trauma research, burn and wound healing, neonatal intensive care, and genetic research, as well as cancer research, treatment, and rehabilitation.
The VCUHS delivers oncology patient care services for VCU's Massey Cancer Center; a National Cancer Institute designated facility, which offers patients many multi-disciplinary treatment options and access to clinical research trials.
Southside Regional Medical Center
Their philosophy states that 24-hours-a-day, seven-days-a-week, you will find trained physicians who take the time to listen to what you have to say. You will be greeted warmly by nurses who are truly compassionate and a registration staff that understands that people come before paperwork.
Southside Regional Medical Center works closely with organizations and individuals in the community to provide education about health and wellness, especially things that can be done to prevent or reduce the risk of serious health problems.
Poplar Springs Hospital
Poplar Springs Hospital features a family approach to behavioral healthcare. Problems such as emotional illness, sexual or physical abuse, marital strife, severe stress and alcohol or drug abuse are remedied in their soothing therapeutic environment.
Poplar Place, a group home and subsidiary of Poplar Springs Hospital, is a private agency established to meet the community need for at-risk adolescents who have behavioral healthcare issues. The program is a step-down residential program designed for adolescent males between the ages of 13 and 17 years, who have experienced emotional and/or behavioral difficulties and successfully completed an inpatient residential program.
Poplar Springs Hospital offers many programs that focus on the whole person to promote personal growth in recovery. Additional information on programs offered can be obtain by contacting Poplar Springs Hospital at 804-733-6874.
Installation Specific Information
Kenner Army Health Clinic's (KAHC) proudly provided primary medial care for its assigned TRICARE Prime beneficiaries while also promoting health and wellness knowledge and practices across the entire Fort Lee community. A full array of outpatient primary health care services is provided for active-duty military members, retirees and their Families. Nearby military medical facilities and networks civilian health care partners provide specialty care and inpatient hospitalization.
Walter Reed National Military Medical Center, Bethesda, Maryland; Naval Medical Center Portsmouth; McDonald Army Health center at Fort Eustis and USAF Hospital Langley at Langley Air Force Base are additional military medical facilities serving beneficiaries in the Central Virginia region.
After hours, patients have access to care by calling the Nurse Advice Line at (877) 874-2273 and selecting option 1. The nurse will triage care and provide instructions, create an appointment at Kenner or issue and urgent care authorization.
Kenner is closed on Federal Holidays and maintains a limited staff on Military Training Holidays.
EFMP -- The Exceptional Family Member Program (EFMP)is a DA program, IAW AR 600-75 & AR 608-1, designed to assist, through selective assignments, military personnel with family members having special needs. An effort is made to assign personnel to areas that have the agencies and facilities necessary to meet the needs of the special family member.
The EFMP provides assistance to all active duty soldiers who have a family member with a physical, emotional, mental, or educational disability. EFMP provides information and referral about support services in the local community. For more information please contact the EFMP Program manager at (804) 734-7965.
2601 C Avenue
Phone (804) 734-9607-9608
The Fort Lee Dental Clinic Command serves active-duty permanent party personnel and military students of all training courses on the installation. Its goal is to ensure quality dental care delivery with a focus in customer services.
Local Community Information
John Randolph Nursing Home
John Randolph Nursing Home offers a wide variety of services to their patients. If you need more information about a particular service, please call our counselor at 804-541-7759. For a physician referral, please call 804-320-DOCS (3627). Tri-cities residents may call toll-free 800-888-3627.