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United States Army
Relocation Readiness Program
1231 Mahone Avenue, Bldg. 9023
Fort Lee, VA 23801-1605
Service providers are available with support both before and after a PCS move. Learn more about how to put the military’s relocation assistance program to work for you. See below for an overview of Military and Family Support Center Relocation Assistance services. Services vary by installation, so check the “Other” section below to see what other services are available at your location.
Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:
Fort Lee Army Community Service Relocation Readiness Program offers welcome packets, a mandatory overseas briefing, newcomers orientation, relocation counseling, sponsorship support and a Lending Closet. A copy of orders arriving or departing Fort Lee and military identification card are required to access the Lending Closet.
The ACS RRP is the best place to receive relocation assistance and information. It is designed to make transitioning into our community an easy and pleasant experience for all newly-arriving and departing service members, Department of Defense civilians and their families.
Our Lending Closet provides basic household items for military families making a permanent change of station and awaiting the arrival of their household goods. Items for loan include irons, ironing boards, pots, pans, dishes, silverware, toaster ovens, coffee pots, strollers, card tables and chairs, air mattresses and microwaves. Linens are not provided.
Contact your local ACS as soon as you receive orders to request a Military OneSource information booklet on your new duty station or view your gaining installation information on the Military OneSource website.
Also, contact your new duty station and request a welcome packet be sent to you, so that you can become familiar with your new surroundings and get an idea of what to expect.
Make an inventory of possessions and valuables. Take care of necessary medical and dental appointments. Notify schools and arrange to pick up your children's records. Have pets checked by your vet and update vaccinations and inoculations. Keep a copy of these records.
Organize personal records such as birth certificates, marriage licenses, divorce decrees, insurance papers and all orders. Hand carry all personal records. Do not pack these items in your unaccompanied baggage or your household shipment.
New customers of Columbia Gas of Virginia and Dominion Virginia Power (but not Prince George Cooperative) may have deposit fees of up to $200 waived by joining the Utility Deposit Waiver Program. Active-duty soldiers who PCS to Fort Lee must request the waiver within ten calendar days of hookup. The UDWP may be used only once. Call 804-734-7156 for details.
Individuals separating from the military are to report to Building 3400 between 7:30 a.m.-4:30 p.m., Monday – Friday. All individuals separating from the military should visit the Transition Assistance Office in Building 3400 or call 804-734-6971.
Individuals must be receiving an honorable discharge or general discharge under honorable conditions. Civilians involved in a reduction in force are also eligible.
Hope Now Alliance Program
Hope Now is an alliance between U.S government counselors, mortgage companies, investors and other mortgage market participants to assist homeowners who may not be able to pay their mortgages. This alliance will maximize outreach efforts to homeowners in distress to help them stay in their homes and will create a unified, coordinated plan to reach and help as many homeowners as possible. The members of this alliance recognize that by working together, they will be more effective than by working independently.