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United States Army
Army Emergency Relief
2111 South 8th Avenue
Army Community Service
Fort McCoy, WI 54656
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
Army Emergency Relief (AER) provides assistance for unexpected financial emergencies in the form of interest-free loans and grants for Soldiers, Retirees, and Family members. Assistance may be provided for such things as essential POV repair, payment of rent, security deposit, food and utilities, and emergency travel. Army Emergency Relief is available at Fort McCoy Army Community Service, 2111 South 8th Avenue. Office hours are 7:30 am to 4:00 pm, Monday through Friday, excluding Federal holidays. The phone number is 608-388-3540/2359/3505. After hours, weekend, and holiday emergency financial services are available by calling the Armed Forces Emergency Services Center at 1-877-272-7337.
Military Family Financial Aid (MFFA)
The Military Family Financial Aid Fund (MFFA) is a state taxpayer-funded program for Wisconsin service members and their eligible dependents experiencing an unexpected financial hardship. Please note that there is a residency requirement associated with this fund, which requires the service member to physically reside in the state of Wisconsin. The Wisconsin National Guard State Family Programs staff will guide applicants through the MFFA process and assist them with submitting the application to the approving Committee.
Do you want to know more about the MFFA program?
Check out the Commanders and Applicants Policy in the Forms Library below for details on the program. The application, financial worksheets, and application checklist are also provided.
Are you ready to submit an application?
1. Make sure all documents are PDF files. We cannot accept photos or screenshots taken with a phone.
2. Send completed packet to: MFFA Mailbox
If the mailbox hyperlink above does not work, please copy and paste: firstname.lastname@example.org.
We are here to help! Contact the Family Assistance Team at 1-800-292-9464, option 1.
American Red Cross
The American Red Cross Service to the Armed Forces Director is located in Madison, WI and can be reached at 608-720-8777.
Federal Employee Education & Assistance Fund
Emergency loans and grants are available to help employees who fall behind on basic living expenses (mortgage/rent or utilities) due to unforeseen emergencies such as severe illness, injury, or dental emergency of employee; severe illness or injury of immediate family member; death of employee's immediate family member; major loss/damage to primary residence due to a disaster such as flood, fire, hurricane; victim of domestic violence with immediate need for safe housing. The current loan limit is $1500. Please visit the Federal Employee Education & Assistance Fund website at feea.org for more information.
Victim Advocate/Domestic Violence
The 24/7 Unit Victim Advocate Hotline for Soldier victims of sexual assault is 608-388-3000. The Domestic Violence 24/7 Hotline is 855-827-0400. The Suicide Prevention Hotline is 888-273- 8255. For non-emergency assistance, call the Fort McCoy Police Desk at 608-388-2266.