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United States Army
AER- Army Emergency Relief - Fort Sill
B4700 Mow-Way Road, First Floor
Fort Sill, OK 73503
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
Army Emergency Relief provides assistance as zero-interest loans, grants, or a combination of the two. Contact the Fort Sill AER representative at 580-442-4916/2559/0641.
Common categories of assistance during a permanent change of station include:
Is it after duty hours or not located within 50 miles of a military installation? The American Red Cross is authorized to provide financial assistance on behalf of AER. Call the American Red Cross at 877-272-7337 then select the option for financial assistance.
If you are in immediate danger, call 911.
The Fort Sill Victim Advocate Hotline can be contacted at 580-574-0871. Victims of domestic violence and sexual assault have round-the-clock access to services including emergency assistance, information, referrals, and ongoing support in accessing medical, behavioral health, legal, and law enforcement services on and off garrisons. Services are available for both restricted and unrestricted reports.
You can contact the Military Police at 580-442-2101.
Fort Sill's Reynolds Army Health Clinic does not have an emergency room or offer any emergency services. If you have an emergency, please call 911 or go to the nearest emergency room.
Reynolds Army Health Clinic - Urgent Care Clinic4301 Wilson St., Fort Sill, OK 735037 days a week, 7:00 a.m. to 7:00 p.m.Available for TRICARE Prime and Select Beneficiaries
Medical problems seen in the Urgent Care Clinic:
TRICARE Network Urgent Care Clinics
There are two TRICARE Network Urgent Care Clinics in the Lawton/Fort Sill area that are available for TRICARE Beneficiaries:WellFast Urgent Care1902 E Gore Blvd., Lawton, OK 73501580-357-4200Xpress Wellness Urgent Care6744 NW Cache Rd., Lawton, OK 73505580-536-9355These are the only two TRICARE Network Urgent Care Clinics in the Lawton/Fort Sill area. If you are seen at any other UCC in the Lawton/Fort Sill area you may receive a bill as the visit will not be covered by TRICARE. Active-duty service members are not authorized to receive care at local area urgent care clinics and must receive care at their enrolled military treatment facility (Reynolds Army Health Clinic). If you are an active-duty service member who needs care but are outside of the 50 mile radius from RAHC, call the TRICARE Nurse Advice Line at 800-TRICARE to receive an authorization to be seen at the nearest TRICARE Network UCC.
If you have an emergent need, please go to the nearest emergency room to receive care. If emergent care is received at a civilian emergency room, please notify the Referral Management Office of this emergency care within 24 hours so authorization for payment can be made. Failure to do so could cause your claim to be denied and you could be held liable for all costs. Do not seek authorization until after you have received emergency care. If you have a medical problem that is non-emergent you must have an authorization prior to seeking and receiving health care in order to avoid point of service claims. You may speak to one of the nurses in the Referral Management Office during normal business hours for direction of care by calling toll-free at 866-207-7603, option 4 or 580-558-2000, option 4. They can give you advice on whether or not you should see a provider while you are traveling or wait until you return home. If urgent care is approved they will enter a referral that will be sent to Humana Military for authorization. If you need assistance with finding a network provider for this approved urgent care, please call Humana (TRICARE) at 800-444-5445. For an after-hours authorization, please contact the on-call Primary Care Manager by using the after-hours process described in Question Four, utilizing the toll-free number.
The American Red Cross provides a worldwide system of emergency related services to service members and their families. These services include:
The local office of the American Red Cross is located on the first floor of Reynolds Army Community Hospital. Office hours are 8 a.m. to 4 p.m., Monday through Friday. You can contact the office at 580-350-3663 or via email.
To initiate a Red Cross emergency communication message, service and family members can call 877-272-7337 any time day or night. Deployed service members are encouraged to contact their local servicing Red Cross office determined through command or phone at 877-272-7337.
Army Emergency Relief provides assistance as zero-interest loans, grants, or a combination of the two. Contact the Fort Sill AER representative at 580-442-4916/2559/0641 to request assistance.
Common categories of assistance during permanent change of station moves include:
Make sure you have all your important papers with you.
You can contact the Welcome Center at 580-442-3217.
Your unit commander and sponsor can be invaluable in case of emergency while in transit, so ensure you have their phone numbers with you.
Usually military orders provide an 800 toll-free number to call if you have an emergency and cannot make it to the installation on your reporting date. When you call the 800 toll-free number, you will receive instructions on what to do next. If you don't have an 800 number on your orders, locate the closest installation, regardless of branch service, and report there.
If you have financial difficulties check the phone directory to see if there is a military installation nearby. If so they can assist you with any emergency you have while in transit.
Also Red Cross can assist with financial difficulties please see information below
To initiate a Red Cross emergency communication message service and family members can call 877-272-7337 any time day or night. Deployed service members are encouraged to contact their local servicing Red Cross office determined through command or phone at 877-272-7337.