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United States Army
AER- Army Emergency Relief - Fort Sill
B4700 Mow-Way Road, First Floor
Fort Sill, OK 73503
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
Army Emergency Relief (AER) provides assistance as zero-interest loans, grants, or a combination of the two. Contact the Fort Sill AER representative 580-442-4916 / 2559 / 0641
Common categories of assistance during PCS include:
Is it after duty hours or not located within 50 miles of a military installation? The American Red Cross is authorized to provide financial assistance on behalf of AER. Call the American Red Cross at 1-877-272-7337 then select the option for financial assistance.
If you are in immediate danger, call 911.
Fort Sill Victim Advocate Hotline 580-574-0871. Victims of domestic violence and sexual assault have round-the-clock access to services, including emergency assistance, information, referrals, and ongoing support in accessing medical, behavioral health, legal, and law enforcement services on and off garrisons. Services are available for both restricted and unrestricted reports.
Military Police 580-442-2101
Fort Sill's Reynolds Army Health Clinic DOES NOT have an Emergency Room or offer any emergency services. If you have an emergency please call 911 or go to the nearest Emergency Room.
Reynolds Army Health Clinic - Urgent Care Clinic
4301 Wilson Street, Fort Sill, OK 73503
7 Days a Week 7:00a.m. - 7:00p.m.
Available for TRICARE Prime and Select Beneficiaries
Medical problems seen in UCC
TRICARE Network Urgent Care Clinics
There are two TRICARE network Urgent Care Clinics in the Lawton/Fort Sill area that are available for TRICARE Beneficiaries.WellFast Urgent Care1902 E Gore Blvd, Lawton Ok 73501580-357-4200Xpress Wellness Urgent Care6744 NW Cache Rd, Lawton Ok 73505580-536-9355These are the ONLY two TRICARE Network Urgent Care Clinics in the Lawton/Fort Sill area. If you are seen at any other UCC in the Lawton/Fort Sill area you may receive a bill as the visit will not be covered by TRICARE. Active Duty Services Members are not authorized to receive care at local area urgent care clinics and must receive care at their enrolled Military Treatment Facility (Reynolds Army Health Clinic). If you are an Active Duty Service Member who needs care but are outside of the 50 radius from RAHC, call the TRICARE Nurse Advice Line at 1-800-TRICARE to receive an authorization to be seen at the nearest TRICARE network UCC.
If you have an emergent need, please go to the nearest emergency room to receive care. If emergent care is received at a civilian emergency room, please notify the Referral Management Office of this emergency care within 24 hours so authorization for payment can be made. Failure to do so could cause your claim to be denied and you could be held liable for all costs. Do not seek authorization until after you have received emergency care. If you have a medical problem that is non-emergent you must have an authorization prior to seeking/receiving health care in order to avoid point of service claims. You may speak to one of the nurses in the Referral Management Office during normal business hours for direction of care by calling toll free at (866) 207-7603, option 4 or (580) 558-2000, option 4. They can give you advice on whether or not you should see a provider while you are traveling or wait until you return home. If urgent care is approved they will enter a referral that will be sent to Humana Military for authorization. If you need assistance with finding a network provider for this approved urgent care, please call Humana (TRICARE) at (800) 444-5445. For an after-hours authorization, please contact the on-call PCM by using the after-hours process described in Question Four, utilizing the toll free number.
The American Red Cross provides a worldwide system of emergency related services to members of the military and their families. These services include:
The local office of the American Red Cross is located on the 1st floor of Reynolds Army Community Hospital. Office hours are 8 a.m. to 4 p.m., Monday through Friday. You can contact the office at (580) 350-3663, or via email email@example.com
To initiate a Red Cross emergency communication message (ECM), service and family members can call 877-272-7337 any time day or night. Deployed service members are encouraged to contact their local servicing Red Cross office (determined through command), or phone 877-272-7337.
Army Emergency Relief (AER) provides assistance as zero-interest loans, grants, or a combination of the two. Contact the Fort Sill AER representative 580-442-4916 / 2559 / 0641 to request assistance.
Make sure you have all your important papers with you.
Phone numbers of the Welcome Center, 580-442-3217.
Your unit Commander and sponsor can be invaluable in case of emergency while in transit so, ensure you have their phone numbers with you.
Usually military orders provide an 800 toll free number to call if you have an emergency and cannot make it to the installation on your reporting date. When you call the 800 toll free number, you will receive instructions on what to do next. If you don't have an 800 number on your orders, locate the closest installation regardless of branch service, and report there.
If you have financial difficulties, check the phone directory to see if there is a military installation nearby. If so, they can assist you with any emergency you have while in transit.