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United States Army
AER- Army Emergency Relief - Fort Sill
B4700 Mow-Way Road, First Floor
Fort Sill, OK 73503
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
AER phone numbers: 580-442-4916/2559; DSN 312-639-4916/2559AER hours of operations: Mon- Fri 8:00am - 3:00pmAfter 3:30pm, please contact the American Red Cross for AER: 877-272-7337
For emergencies call the 24 hour hotline at 580-574-0871. You may also contact the Military Police front desk at 580-442-2103, 24 hours a day.
Reynolds Army Health Clinic (RAHC) provides outpatient care, advanced rehabilitative services and troop leadership.
4301 Wilson Street, Fort Sill, OK 73503
Information:0730 - 1600 (M - F)580-558-2800
Reynolds Army Health ClinicUrgent Care ClinicHours:MON-FRI 1600-2100SAT-SUN 0700-1900
Urgent Care Centers in Lawton who accept Tricare
Need prior authorization
Active Duty Dependents:
No Prior Authorization necessary
No Co-pay necessary
No limit on number of visits
Retirees and other Beneficiaries:
There is an associated co-pay
There are 2 Urgent Care Center in Lawton:
6744 NW Cache Road
1902 E Gore Boulevard
An Overview of most costs and fees for TRICARE programs. For detailed costs and fees, including those for TRICARE For Life, visit www.tricare.mil/costs. TRICARE beneficiaries fall into one of two groups: Group A or Group B. To learn more about each TRICARE program option and eligibility, visit www.tricare.mil.
You're in Group A if your initial enlistment or appointment or that of your uniformed services sponsor began before Jan. 1, 2018. You're in Group B if your initial enlistment or appointment or that of your uniformed services sponsor began after Jan. 1, 2018. If you are outside of your Military Treatment Facility (MTF) and arrived at your new duty station needing medical attention. Please contact the Nurse Advice Line (NAL) 1-800--874-2273 or 1-800-TRICARE for an authorization. If you fill to get authorization while outside of your MTF you or your dependents could be forced to pay out-of-pocket expenses known as Point-of-Service fees.
The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S. except those enrolled in the US Family Health Plan. Beneficiaries who live overseas can call the Nurse Advice Line for health care advice when traveling in the U.S. but must coordinate care with their overseas Regional Call Center.
If you have an emergent need, please go to the nearest emergency room to receive care. If emergent care is received at a civilian emer¬gency room, please notify the Referral Man¬agement Office of this emergency care within 24 hours so authorization for payment can be made. Failure to do so could cause your claim to be denied and you could be held liable for all costs. Do not seek authorization until after you have received emergency care. If you have a medical problem that is non-emergent you must have an authorization prior to seeking/receiving health care in order to avoid point of service claims. You may speak to one of the nurses in the Referral Management Office during normal business hours for direction of care by calling toll free at (866) 207-7603, option 4 or (580) 558-2000, option 4. They can give you advice on whether or not you should see a provider while you are traveling or wait until you return home. If urgent care is approved they will enter a referral that will be sent to Humana Military for authorization. If you need assistance with finding a network provider for this approved urgent care, please call Humana (TRICARE) at (800) 444-5445. For an after-hours authorization, please contact the on-call PCM by using the after-hours pro¬cess described in Question Four, utilizing the toll free number.
The American Red Cross works in partnership with military aid societies to provide quality, reliable financial assistance to eligible applicants 24/7/365. Assistance can include funds for emergency travel, burial of a loved one, emergency food and shelter, etc. To contact Red Cross dial 877-272-7337.
Army Emergency Relief (AER) is the Army's own emergency financial assistance organization and is dedicated to "Helping the Army Take Care of its Own." AER provides interest free loans, grants or a combination of both to Soldiers and Families that are facing a financial hardship.
Assistance includes: initial rent and deposit, payment of rent to prevent eviction, house and trailer payments, emergency shelter, food, utilities (one time assistance for cable), essential repairs on one POV, medical/dental expenses when medically required down payment cannot be deferred through usual payment plans, cranial helmets, car seats, essential furniture, repair/replacement of basic appliances, minor home repairs, funeral expenses, required travel expenses due to emergency leave, emergency travel, convalescent leave, extraordinary costs in meeting port call or PCS, clothing, fire or other disaster after Red Cross assistance, and other privation prevention. Food vouchers are also available if referred by Soldier chain of command. AER is located Building 4700 suite 100 in Army Community Service. If assistance is needed contact AER at 580-442-4916 between 0800-1500 Monday thru Friday. If you have an emergency on weekends, holidays or after hours contact the American Red Cross at 877-272-7337.
Make sure you have all your important papers with you. Phone numbers of the Welcome Center, 580-442-3217 or DSN 312-639-3217; your unit Commander; and your sponsor can be invaluable in case of emergency while in transit, ensure you have his/her phone number with you.
Usually military orders provide an 800 toll free number to call if you have an emergency and cannot make it to the installation on your reporting date. When you call the 800 toll free number, you will receive instructions on what to do next. If you don't have an 800 number on your orders, locate the closest installation regardless of branch service, and report there.
If you have financial difficulties, check the phone directory to see if there is a military installation nearby. If so, they can assist you with any emergency you have while in transit.
Services from American Red Cross
American Red Cross, 877-272-7337, also offers services during times of emergency. These services include: counseling, communication assistance, guidance with regard to government benefits, verification of emergency situations at home to support leave requests, and financial assistance on the basis of need to meet emergencies.