Health Care

Medical Care

Active duty service members and their family members (including Reservists on active duty) are authorized to use military medical treatment facilities (MTFs). Retirees and their families may also use these facilities on a space available basis.

The Sponsor should register dependents by filling out a form during in-processing at building 4700. Please check to ensure this occurred by calling the Admissions Department at 833-286-3732. You must be registered at Reynolds Army Health Clinic (RAHC) to get an appointment. Soldiers are automatically assigned a provider based on their unit assignment but Family Members must now call Humana at 1-800-444-5445 or go online at https://www.humanamilitary.com and enroll to Reynolds Army Health Clinic. Please be sure the consultant at Humana informs you of your Provider and children's Provider name as well as your effective date of enrollment. If they cannot, it usually because registration was not completed and you are not registered yet. To schedule an appointment, you have 2 options. Contact the Call Center at 833-286-3732 and select option 1. OR go to the MHS Patient Portal and for referrals to specialty clinics. Appointment for specialty clinics is by written physician referral only. The seven primary medical care clinics include two family practice clinics, an internal medicine clinic, a pediatrics clinic, a physical examination clinic, an occupational health clinic and a troop medical clinic.

TRICARE Service Information

West Region
TriWest Healthcare Alliance
1-888-874-9378
www.tricare.mil/west
 

MILITARY HEALTH SYSTEM-MHS GENESIS

Patient Portal is a secure website that allows you to access your healthcare information:

• Used by Service Members, Retirees, and Family Members.
• Visit patientportal.mhsgenesis.health.mil
• Log-in to milConnect to create your DS Logon.
• Schedule appointments.
• Exchange messages with your healthcare team.
• Fill out forms prior to an appointment.
• Request prescription renewals.
• View notes from your clinical visits and lab/test results.
• Access information related to your health concerns and medications.
• Access educational content

URGENT CARE CLINICS IN THE NETWORK

WELLFAST URGENT CARE
1902 East Gore Boulevard
(580) 357-4200

XPRESS WELLNESS/URGENT CARE
6744 Cache Road
(580) 536-9355

COMANCHE COUNTY MEMORIAL HOSPITAL
3401 W. Gore Boulevard
(580) 355-8620

SOUTHWESTERN MEDICAL CENTER
5602 SW Lee Boulevard
(580) 531-4700

• EMERGENCY: DIAL 911
• NURSE ADVICE LINE: 1- 800 TRICARE/OPTION 1
• TRICARE (Tri –West): 1-888 – 874 – 9378
• CALL CENTER: 1–833 – 286 – 3732
• REFERRAL MANAGEMENT: 1 – 833 – 286 – 3732, Option 2, and Option 2 Again
• DEERS: 1–800 – 538 - 9552

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

Dental Care

Dental Programs
www.tricare.mil/dental
TRICARE Active Duty Dental Program (ADDP)
866-984-2337 (CONUS)
844-653-4058 (OCONUS)

TRICARE Dental Program (TDP)
844-653-4061 (CONUS)
844-653-4060 (OCONUS)

Fort Sill boasts three dental clinics for the active duty service member. Check with your unit to determine which one you should use. Prosthodontics, endodontics, periodontics, and oral surgery are available at one of the three modern dental clinics through referrals only for active duty soldiers.

The TRICARE Dental Program (TDP) is a voluntary dental plan available to family members of active duty and National Guard/Reserve members of the seven uniformed services. United Concordia administers the TDP benefit. Sponsors can enroll through the Beneficiary Web Enrollment website, https://bwe.dmdc.osd.mil/appj/bwe or by calling 844-653-4061.