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United States Army
Visitor Center (Main Gate)
Front Gate on Gaffney Road
Fort Wainwright, AK 99703
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
Report in to the Welcome Center, Bldg. 3401 on Santiago Ave for In-Processing.
Military Personnel Division will assist you in settling into Fort Wainwright. You will have In-Processing for five days before reporting to your Unit.
If you are signing in off leave during duty hours (0730-1630) please report to Building 3401 on Santiago Ave (907-353-2273/2253) with a copy of your orders and leave form.
If you are signing in off leave after duty hours, weekends, or holidays (1630-0730) please report the Reception Staff Duty NCOIC on the 3rd floor of building 3401 Santiago Ave, (907) 353-4311, with a copy of your orders and leave form.
If you need more information, please call 907-353-2273/4311.
Make sure your PCS orders state that you are authorized to travel the ALCAN or the ALCAN and marine highway if you are going to be using both. If you deviate from your travel plans, you need to have your orders amended to receive travel pay that will adequately cover your mode of travel.
For your family to accompany you to Alaska, your PCS orders must say concurrent travel and have each family member's name on your orders. Each family member must have completed the Exceptional Family Member screening and have Command Sponsorship.
If your PCS orders say "deferred travel" for your family, then you need to travel to Alaska alone. After you arrive in Alaska, you can begin the Command Sponsorship process. Have your family complete the Exceptional Family Member screening at the losing post and wait to hear from you for further instructions.
For more information, you can inquire with your current Military Personnel Division, local Army Community Service or Exceptional Family Member Program Manager.
If you get married in route, you need to travel to Fort Wainwright, Alaska alone. If you get married before you PCS, you must inform your commander and follow the procedures exactly as you are given them. The military will not pay for travel and housing of your spouse if you do not follow proper procedures. During in-processing, you will receive instructions on how to acquire Command Sponsorship and necessary steps for travel arrangements for your new family. Please contact the Military Personnel Division at 907 353-2285 if you have any questions.
Upon arrival at Fort Wainwright, Soldiers must sign in at the Welcome Center, Building 3401 on Santiago Ave. During the duty hours (Monday thru Friday 7:30 a.m. - 4:30 p.m.) report to the Military Personnel Division Front desk or call 907-353-2273/2253. After duty hours and on holidays, report to Building 3401 3RD Floor Room 321 or call 907 353-4311 for instructions. This line is manned 24 hours a day.
If your Family is with you in concurrent travel status, you will be sent to lodging, which is open 24 hours a day. Lodging is available on a space-available basis for Soldiers without reservations, arriving at or departing on permanent change of station orders.
Only Housing Services Office (HSO) can authorize a Temporary Lodging Allowance (TLA); you must check in with them as soon as you are scheduled for in-processing.
TLA is available for single Soldiers in the pay grade of E-6 and above and for all married Soldiers on concurrent travel who are accompanied by command-sponsored Family members. TLA is authorized to partially offset the cost of temporary lodging for the first 20 days after arrival, unless privatized housing is immediately available. It is not recommended that you take Administrative Absence Leave (previously known as PTDY) prior to in-processing. TLA will not be authorized until you have signed in from leave. Commanders will authorize AA Leave for house hunting, after you have in-processed.