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United States Army
American Red Cross
1024 Apple Street
P.O. Box 35007
Ft. Wainwright, AK 99703
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
The Fort Wainwright Directorate of Emergency Services is comprised of Military Police /DA Police /DA Security Guards, and the Fire Department. The Directorate of Emergency Services provides 24 hour force protection, law enforcement, fire protection, fire prevention, and community assistance to the soldiers, family members, and civilians.
The Military Police Desk is located at Bldg. 3028 Montgomery Road and is open 24 hours a day, seven days a week. Fort Wainwright is serviced by an E911 system. In case of emergency, dial 911 from any phone on the installation, and if using a cell phone, inform the operator that you are on Fort Wainwright. Non-Emergency assistance can be obtained by calling 907-353-7526/7867.
The American Red Cross is available 24/7 for notification to a soldier or family member in case of a death or medical emergency of an immediate or extended family member by calling 1-877-272-7337 or emailing the American Red Cross at: Melody.Hansen@redcross.org. You may also contact the local office by calling 1-907-444-9529. Family members located in the lower 48 states can call his/her local American Red Cross and give the American Red Cross the Soldier's Rank, Name, Social Security Number, Unit and telephone number for notification. The American Red Cross Office on Fort Wainwright has volunteer opportunities. Please contact Regional Volunteer Service Officer Paton Stott at 907-201-2887 or email at Paton.Stott@redcross.org.
Army Emergency Relief (AER) was incorporated in 1942 as a private, nonprofit organization to collect and hold funds to relieve distress of members of the Army and their family members. AER provides emergency financial assistance to soldiers, family Members, eligible retirees, surviving spouses, and surviving children of soldiers who died while on active duty or after they retired. AER can assist with the following during an emergency: emergency travel, funeral expenses, rent, non-receipt of pay, loss of funds, limited vehicle repairs, very limited medical/dental expenses, utilities, clothing, fire or other disasters, and to prevent privation. If you feel you need Army Emergency Relief assistance, just come to the Welcome Center, Building 3401, Santiago Ave. during normal duty hours or call 907-353-4369/3459. If you need AER after hours, please contact the Red Cross at 877-272-7337.
Please call Army Community Service at 907-353-4227 or come by the Welcome Center located at Building 3401, Santiago Ave. for information about community services and resources both on and off post.
Emergency Contacts while Traveling
If you have an emergency while enroute to Fort Wainwright, contact the American Red Cross toll free 1-877-272-7337 or Army Emergency Relief at 907-353-3459. If you are traveling in Canada, contact the Replacement Detachment at 907-353-4311/2273.