Unable to connect locally? Contact Military OneSource via secure live chat or call 800-342-9647.
Contact information for key programs and services at this installation.
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
The Sexual Assault Prevention & Response (SAPR) and Domestic Abuse Victim Advocate (DAVA) is available 24 hours a day. You may contact the SAPR office at commercial 801-777-1950 or DSN 312-777-1950 during duty hours. The 24/7 hotline is commercial 801-777-1985. You can contact the DAVA during duty hours at commercial 801-586-3916 or their after-hours hotline at commercial 385-209-1811. The DoD Safe Helpline is commercial 877-995-5247.
The Air Force Aid Society can provide financial emergency assistance based upon need through either loans or, when there is a particular hardship, grants. Air Force Aid Society assistance is available at https://portal.afas.org/SignIn?ReturnUrl=%2Fmy-applications%2F and for assistance outside normal duty hours please contact the American Red Cross at 800-733-2767.
Categories of financial assistance include:
All requests for assistance are handled on a case-by-case basis.
When a crisis arises for a military family, the Red Cross provides emergency communications that link active-duty and community-based service members and families through the Red Cross Hero Care Network. The Hero Care Network is free, confidential and assists 24/7/365. In an emergency (serious illness, death or birth) involving an immediate family. Their emergency financial assistance is in the form of interest-free loans or if a loan would place a greater financial hardship on the family, they may offer assistance in the form of a grant. Examples of need for financial assistance are Emergency leave expenses, family necessities which may arise because of pay issues, for personal needs expenses which are of an essential and emergency nature; and for convalescent leave expenses.
The American Red Cross Hero Care Center offers three options for requesting assistance.
1. Submit a Request Online
Using a computer, smartphone or tablet, you can start a request for services and track its progress from anywhere in the world. For tips on using this self-service tool, please scroll down to watch our video.
2. Download the FREE App
Use the Hero Care App to access vital emergency and non-emergency resources for military members, veterans and military families. Download it on the App Store, get it at Google Play, or text "GETHEROCARE" to 90999.
3. Call Toll-Free
Please make sure you do not pack your important documents with your household goods--hand-carry them to your new assignment. Ensure you have telephone numbers for your commander, commander support staff as well as your sponsor. These telephone numbers could be invaluable in case of an emergency while you're enroute. You should be able to find contact information for your gaining unit at the major units listing at Hill AFB Major Units | MilitaryINSTALLATIONS.
No matter how well you've planned, emergencies do happen. What should you do in case of an emergency?
If you have tried calling your sponsor, supervisor and first sergeant without success, and you need urgent assistance, please call the Hill Air Force Base Command Post at 801-777-3007. They are available 24 hours a day and will contact your unit's first sergeant anytime, day or night.