Hill AFB  Military and Family Support Center

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

Each military member must report to the Hill Military Personnel Section (MPS) in Bldg 430 for in-processing. Members should be in uniform and bring all hand carried records with them to the appointment. Medical in-processing is held each Thursday from 8:00 a.m. - 11:00 a.m. at the Medical Clinic in Bldg 570.

Base Newcomer Orientation, First Term Airman Newcomer (FTAN), and the Hill Executive Leadership Level Orientation (HELLO) are programs offered to acquaint incoming military personnel and their families with various agencies and activities on and off base. It is held at the Airman & Family Readiness Center, Bldg 150. Spouses are highly encouraged to attend.

Your Newcomer Orientation, FTAN and HELLO are scheduled by your units Commander Support Staff.

Medical in-processing will be scheduled by MPS personnel.

Heart Link is a spouse orientation for newly married spouses of all branches. Come enjoy a free meal and learn the answers to all your questions about the military. Call the Hill AFB Airman & Family Readiness Center for upcoming dates at 777-4681 or DSN 312-777-4681.

Installation Specific Information

Relocating causes stress and presents many challenges. Whether you are new to Hill AFB or preparing for your next assignment, the Airman and Family Readiness Center can provide valuable assistance.

Upon arrival at Hill AFB, all in-processing personnel must attend one of the three components of our Newcomer's Orientation Program. First Term Airman Newcomer (FTAN) Orientation, Base Newcomer Orientation, or Hill Executive Leadership Level Orientation (HELLO). This will be scheduled by the Military Personnel Section or your Commander Support Staff during in-processing. Spouses are encouraged to attend.

At the A&FRC we have a Discovery Resource Center with wi-fi and PCs available for customers to use to connect to DOD and non-DOD web sites.

Military families arriving or departing for permanent change of station may receive a voucher for 20 hours of free child care per child from the A&FRC. Child care is provided by on-base day care providers. These services are intended to be used within 60 days upon arriving or departing for PCS.

Hill AFB does not have a loan closet. If inbound to this base and do not plan to stay in the TLF, please plan to include necessary items such as temporary bedding, eating/cooking utensils, iron/ironing board, etc. in your hold baggage shipment so that it will be available to you while awaiting your household goods to arrive.

Leaving Hill AFB and don't know how to locate information about your next base? Contact the A&FRC for more assistance at 777-4681 or DSN 312-777-4681.