Base Essentials

Emergency Assistance

Contact information for key programs and services at this installation.

Emergency Assistance Overview

If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.

Air Force Aid Society (AFAS)

The Air Force Aid Society is always available for emergency aid anywhere you may be. Contact the JBAB Military and Family Readiness Center, 202-284-4473, or 11FSS.MFRC.org@us.af.mil. You can also contact the Red Cross Chapter. Phone numbers are usually listed in the white pages of the local telephone directory. They can help you through Air Force Aid with emergency financial assistance and contacting individuals that will need to know where you are and what's happening.

After Hours Emergency Assistance

After duty hours Air Force Aid Society can provide financial emergency assistance based upon need through either a loan, or when there is a particular hardship, grants may be given.

Categories of financial assistance include:

Basic living expenses like food, shelter and utilities
Medical expenses not covered by TRICARE
Dental expenses not covered by Dependent Dental Plan
Funeral expenses
Emergency transportation
Essential car repairs
Pay and allotment problems
Disaster and assistance for widows, mothers and children

Additional Services of the American Red Cross

The American Red Cross can also help in times of emergency. Quick communications with home about family emergencies is available 24 hours a day, seven days a week including verification of death or serious illness of immediate family, birth announcements to fathers deployed overseas and health and welfare reports resulting from a lack of communication over a long period of time.

Important Documents

No matter how well you've planned, emergencies do happen. What should you do in case of an emergency while you're traveling? First, make sure you have all your important papers with you like a copy of orders, phone book, insurance information and more. Be careful not to pack them in your household or hold baggage. Numbers for your commander, orderly room and your sponsor can be invaluable in case of an emergency while in transit.