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Department of the Air Force
Military and Family Readiness Center
118 Brookley Avenue, Bldg 13
Washington, DC 20032
Service providers are available with support both before and after a PCS move. Learn more about how to put the military’s relocation assistance program to work for you. See below for an overview of Military and Family Support Center Relocation Assistance services. Services vary by installation, so check the “Other” section below to see what other services are available at your location.
Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:
JBAB has a loan locker available for your use where you can obtain items such as dish packs, tables and chairs, futons on a temporary basis for 30 days while you await the delivery of your household goods.
The Joint Base Anacostia-Bolling Newcomers' Orientation, "Right Start", is conducted twice a month on Tuesdays. Contact the Military and Family Readiness Center to sign-up for Right Start, 202-284-4473
Installation Specific Information
While moving is always stressful, your stress can be drastically reduced if you take full advantage of the information, education, and personal assistance provided to you by the Relocation Program. This is the place to find answers and get referral to other installation resources as well as assistance with in-transit emergencies. The most important thing you can do to ensure a smooth move is to start planning early using the many Relocation Assistance program services and tools available.
Individual PCS Planning - Most relocation programs offer one-on-one consultation for anyone needing assistance. In particular those making their first military move, first overseas move, or those with challenging and complex situations such as special needs family members or financial problems should call the Relocation Program for an appointment.
Military Installations and Plan My Move - For managing and planning your move, use these two DoD sponsored web-based relocation tools with information on over 250 installations worldwide. You can estimate expenses, find the forms necessary for housing and household goods, keep a calendar of events and take other necessary actions to ensure a successful move.
Loan Closet - Basic household goods items are available to borrow while waiting for your personal property pre-departure or upon arrival. The typical items in stock include: pots and pans, dishes, silverware, irons, ironing boards. Generally, towels and bed linens are not available, so these should be packed in your hold baggage.
Workshops and Briefings - The classes offered vary from installation to installation but you can generally find classes on buying, selling and renting smart, budgeting and finance, moving with children, general moving preparation and many other moving related topics.
Pre-departure Briefings - Sometimes called Smooth Move or PCS Briefings, you and your spouse will want to attend for sure. These briefings provide essential information that can prevent you from making uninformed and costly decisions before your move.
Settling-in Services - These may include welcome wagon services, local area tours with childcare often provided, or basic household items to use until your goods arrive. Overseas arrival services may include introductory language classes and cultural awareness training.
Deployment Support - The Military & Family Support Center assists unit family readiness groups, Key Spouse, and Ombudsman programs during the entire deployment cycle. Support includes services for special needs, classes on deployment preparation, managing finances, helping children adjust, family separation, return and reunion, and information on resources available locally and on-line.
Foreign Born Spouse Support - Whether your question concerns immigration and naturalization, learning the English language or how to take local transportation, the Relocation Program provides assistance, classes and referrals.
Emergency Assistance -- From time-to-time, emergencies will occur while moving, the Military & Family Support Center has the resources to provide emergency financial assistance and referrals.
Transition Assistance – This is a mandatory program available to assist personnel and family members when they separate from the military. The Military & Family Support Center will establish your individual transition plan and refer you to all of the installation and community resources necessary to complete a successful transition.
The Military Family Center is your first point of contact for all relocation-related inquiries. The Center is there to assist you with your move and in getting settled into the local area. You may reach us by calling the Joint Base Anacostia-Bolling Military Family Support Center at 202-284-4473
Child Care for PCS
The Air Force Aid Society's Child Care for PCS program can provide Moms and Dads the opportunity to have their children cared for while taking care of the myriad details involved in a PCS move-packing, out-processing, in-processing, attending briefings, local house hunting, etc. Up to 20 hours (per child) of childcare in an on-base, licensed family child care home may be available. Families may use the 20 hours of childcare within 60 days before the family's departure from a base and 60 days after arriving at the new base. This service is open to all Air Force ranks on a space available basis.
Basic household goods and items are available to borrow while waiting for your personal property pre-departure or upon arrival. The typical items in stock include: pots and pans, dishes, silverware, irons, ironing boards, tables, chairs, and air mattresses. Generally, towels and bed linens are not available, so these should be packed in your hold baggage.