Check-in Procedures

Military members must begin their in-processing by signing in with their Command Support Staff. The Command Support Staff will schedule them for the mandatory Newcomers In-processing and other mandatory unit appointments throughout the installation to include completing members travel voucher. For members that are married the  Military Spouses are welcome to attend Newcomers with the military member.   All 1st duty station airmen enlisted will be scheduled to attend the First Term Enlisted Center at Newcomers in-processing. Civilians need to report to the Civilian Personnel Office upon arrival. The CPO will provide them a list of appointments they are to schedule for themselves for in-processing purposes and then will send them to the payroll office.

For those flying in you will land at the Great Falls International Airport this airport is not very large. If your sponsor is not there to meet you and it is before 4:30 p.m. weekdays contact command post 406-731-3801 to be put through to your unit so that they may send someone to pick you up. If it is after 4:30 p.m. we recommend you take a taxi to the lodging office on the installation. Be sure to get a receipt for reimbursement purposes when filing your travel voucher. For those driving in the first stop is the main gate. Explain to the security police that you've just arrived and they will provide you with directions to the Malmstrom Inn. Ensure you have current insurance and registration on your vehicle.

Permanent change of station orders to include:

• Amendments
• Household goods inventories
• Marriage certificates
• ID cards
• Defense Enrollment Eligibility Reporting System info/cards
• Weight receipts if do-it-yourself move
• Airfare
• Lodging receipts
• Temporary Lodging Expense receipts if you have taken and completed house hunting.
• Technical School and BMT Certificates 

Temporary Lodging Reservations

You are eligible to stay in the Malmstrom Inn if you are on orders as a temporary duty travel or permanent change of station service member. Temporary accommodations on the base are limited. Reservations for PCS-in may be made once orders are obtained. For reservations, please direct your correspondence to Malmstrom Inns office 406-731-3394 or DSN 312-632-3394.

When you arrive, the Malmstrom Inn front desk is open 6 a.m. to 10 p.m. Monday through Friday and 8 a.m. to 5 p.m. Saturday, Sunday and holidays. If you are planning to arrive outside of front desk manning hours, please contact us so we can prepare your late arrival package. The front desk team will help you contact your sponsor if you haven't already and provide you with temporary lodging if you need it. If you do not have a sponsor or if your sponsor cannot be contacted the lodging office clerk will notify your unit that sponsorship assistance is needed. They'll also try to answer any of your questions.

Command Sponsorship

If you get married or are married before your permanent change of station, you must inform your unit and follow the procedures exactly as you are given them. All dependents of the service member authorized to travel and reside at the gaining base will be annotated on the service member's PCS orders. The military will not pay for travel and housing of your spouse if you do not follow proper procedures.

Married Enroute? Enroll in DEERS First!

Completing these steps ensures proper travel arrangements and entitlements for your spouse. To ensure your spouse’s travel and housing expenses are covered, they must be enrolled in DEERS and added to your orders. Here’s what you need to do.

If possible, before arriving at your new duty station, visit the nearest RAPIDS office to enroll your spouse in DEERS. Find a location here: ID Card Office Online. Any RAPIDS/DEERS office can assist you, regardless of branch.

Notify Your Sponsor

As soon as your spouse is in DEERS, inform your sponsor immediately to ensure your needs are addressed.

Amending Your Orders at Malmstrom AFB

After in-processing at your CSS, visit 341st FSS Customer Support office with

• Orders
• One of the following marriage documents:
  • Marriage Certificate
  • SJA statement (common law marriage)
  • State/Common Law Marriage Certificate
  • Court document proving common law marriage

Customer Support office will process your order amendments. Once you have amended orders in hand, you can request reimbursement for eligible expenses.

Failure to follow these procedures will result in out-of-pocket costs.