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Navy
Naval Health Clinic/Dental Department
47149 Buse Road
Building 1370
NAS Patuxent River, MD 20670-1540
301-995-1896
Referral Management
1-855-227-6331
Appointments
301-995-4980
Patient Relations/Advocate
301-342-4061
Health Benefits
1-800-874-2273
Nurse Advice Line
301-757-2605
Pharmacy
Contact information for key programs and services at this installation.
Health care services provided by the Defense Department are available to you and your family at your installation. We know that finding the right health care is important, especially in special circumstances such as emergency or during recent move. Here, you’ll find information and options about the services you have regarding healthcare.
What is "urgent care?" Urgent care services are medically necessary services which are required for illness or injury that would not result in further disability or death if not treated immediately, but require professional attention and have the potential to develop such a threat if treatment is delayed longer than 24 hours. During clinic hours, call 301-342-1506 or call 1-800-TRI-CARE (874-2273, Option #1 after clinic hours to speak to a nurse who will evaluate your symptoms. If same-day care is needed, you will be offered an acute appointment at the clinic. If no appointment is available, a referral may be entered authorizing a visit to a local urgent care center. After normal clinic hours and on weekends, patients requiring medical care are authorized to seek urgent care in the civilian network after consulting with the Naval Health Clinic on-call provider. First, call the clinic at 301-342-1506; the answering service will contact the medical provider on duty and you should receive a phone call from the medical provider within 20 -30 minutes. If you obtain urgent care before getting approval, please call the clinic within three (3) business days to request a referral for your urgent care visit. Failure to obtain a referral from your PCM within three (3) business days will cause your care to be covered under the point of service option and you will be charged.
If you require urgent care while traveling, you must coordinate the care with your PCM and/or the TRICARE East Region (Humana Military) before receiving care. If you cannot reach your PCM, call 1-877-TRICARE to notify them of your need for urgent care. Carry a TRICARE pocket card or the Traveling with Prime info sheet with you when traveling for quick access to important phone numbers.
Healthcare services are provided at the Naval Health Clinic Patuxent River (NHCPR). Services that are available include: Medical Home Port (Family Practice), Behavioral Health, Case Management, Dental, Aviation Medicine, Exceptional Family Member Program (EFMP), Immunizations, Industrial Hygiene, Laboratory, Occupational Health, Optometry, Pharmacy, Physical Therapy, Preventative Medicine, Radiology, Substance Abuse Rehabilitation Program (SARP) and some specialty services. Specialty care and services that are not available at NHCPR, patients are referred by their primary care provider to other Military Treatment Facilities in the National Capital Area such as: Walter Reed National Military Medical Center at Bethesda, Malcolm Grown at NAF Andrews or Fort Belvoir Community Hospital.
Naval Health Clinic Patuxent River, 301-342-1419. and Naval Health Clinic /Dental Department 301-342-1407 or 301-342-1408.
When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.
There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.
If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."
For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.
The dental clinic is a modern, well-equipped facility located within the Naval Health Clinic. Military personnel are provided general dentistry, although some specialty care may require referrals to other military or civilian clinics. Routine examinations, annual deployment health screenings, active-duty sick call services and records check-in/check-out are available. Due to current military dental readiness and health requirements, family members and retirees are not routinely seen. Retired military members will be seen for emergency treatment only. Family members and retirees are encouraged to use their respective TRICARE Dental Plans for their dental health needs at the following link - https://www.tricare.mil/Dental.aspx
The Exceptional Family Member Program is designed to provide support to military family members with special needs. The EFMP is a multidisciplinary assignment tool that interfaces with other military and civilian agencies to provide comprehensive and coordinated medical, educational, community and personnel support to military families with special needs. EFMP documents the long-term medical needs (including physical and mental health) and special educational needs of exceptional family members as mandated by Office of the Chief of Naval Operations Instruction 1754.2F. Enrollment in the EFMP ensures consideration of the needs of family members in the detailing process.
The Naval Health Clinic Patuxent River is a category-three facility. The EFMP division coordinates the administrative actions required to assist those members who request entry or update within the EFMP. The EFMP coordinator is located at the NHC. You may reach the EFMP coordinator by calling 301-995-3891 or the quarterdeck at 301-342-1418.
You may also contact the EFMP Case Liaison at the Fleet and Family Support Center, for assistance by calling 301-757-1869 or 301-757-4080.
For more information on clinic hours, to make an appointment or leave a non-urgent message for your primary care manager, please call the appointment line at 301-342-1506. Naval Health Clinic Patuxent River has a secure electronic messaging system available 24 hours a day. Through MHS Genesis, you can send a secure message to your provider or team any time of day or night from the comfort of your home. This allows you to email your provider, request referrals, obtain test results and address questions or concerns. Your email will be answered within 72 hours; therefore, do not use for urgent issues. If you would like to speak with a provider after normal business hours, please call the appointment line. Many concerns that occur after hours can be addressed using the on-call provider.
Installation Specific Information
Medical Care
Healthcare services are provided at the NHCPR. Services available include medical home port (family practice), behavioral health, case management, dental, aviation medicine, Exceptional Family Member Program, immunizations, industrial hygiene, laboratory, occupational health, optometry, pharmacy, physical therapy, preventative medicine, radiology, Substance Abuse Rehabilitation Program and some specialty services. For specialty care and services that are not available at NHCPR, patients are referred by their primary care provider to other military treatment facilities in the national capital area such as Walter Reed National Military Medical Center at Bethesda, Malcolm Grown at Naval Air Facility Andrews or Fort Belvoir Community Hospital.
Clinic Appointments
For more information on clinic hours, to make an appointment or leave a non-urgent message for your PCM, please call the appointment line at 301-342-1506. NHCPR has a secure electronic messaging system available 24 hours a day. Please log in your MHS Genesis account to access electronic messaging. By enrolling, you can send a secure message to your provider or team any time of day or night from the comfort of your home. This allows you to email your provider, request referrals, obtain test results and address questions or concerns. Your email will be answered within 72 hours; therefore, do not use for urgent issues. If you would like to speak with a provider after normal business hours, please call the appointment line. Many concerns that occur after hours can be addressed using the on-call provider.
Exceptional Family Member Program
NHCPR is a Category 3 facility. The EFMP division coordinates the administrative actions required to assist those members who request entry or update within the EFMP. The EFMP coordinator is located at the Naval Health Clinic. You may reach the EFMP coordinator by calling 301-342-9504, 301-995-1703 or the quarterdeck at 301-342-1418.
Pharmacy is located in the Navy Exchange on Cuddihy Road. The longest wait times for prescriptions are between 11 a.m. and 2 p.m. and 4-5 p.m. daily. Please plan your visit around these times, if at all possible, to avoid delays in picking up your medications. Busiest days are Thursdays and Fridays, especially those preceding a holiday weekend. To avoid these wait times, you may call to activate your prescription that was prescribed by NHCPR and pick it up at window four. Please assist us in assuming that you have an adequate supply of medication by picking up your medications ahead of time. Contact us at 301-757-2605 if you have any questions. If you need to refill a prescription call 800-377-1723, or for NEW prescription activation line call 301-757-2605 option 1.
Dental Care – General Dentistry
The dental clinic is a modern, well-equipped facility located within the Naval Health Clinic. Military personnel are provided general dentistry, although some specialty care may require referrals to other military or civilian clinics. Routine examinations, annual deployment health screenings, active-duty sick call services and records check-in/check-out are available. Due to current military dental readiness and health requirements, family members and retirees are not routinely seen. Retired military members will be seen for emergency treatment only. Family members and retirees are encouraged to use their respective TRICARE dental plans for their dental health needs. Exams and emergencies do not require an appointment; however, appointments are available upon request.
Customer Service and Patient Safety
Our goal is to provide all beneficiaries with excellent customer service. Additionally, we promote the National Patient Safety Goals and encourage you to always ask about a procedure, medical term or medication that you are concerned about or not sure of. Each department has a customer service representative. Additionally, our customer relations officer is available to answer any questions or to hear suggestions or concerns. The Customer Relations Office is available by phone at 301-995-4980.
Emergency and Urgent Care
What is urgent care? Urgent care services are medically necessary services which are required for illness or injury that would not result in further disability or death if not treated immediately but require professional attention and have the potential to develop such a threat if treatment is delayed longer than 24 hours. During clinic hours, call 301-342-1506. After hours, call 800-TRICARE/800-874-2273 and select option 1 to speak to a nurse who will evaluate your symptoms. If same-day care is needed, you will be offered an acute appointment at the clinic. If no appointment is available, a referral may be entered authorizing a visit to a local urgent care center. After normal clinic hours and on weekends, patients requiring medical care are authorized to seek urgent care in the civilian network after consulting with the Naval Health Clinic on-call provider. First, call the clinic at 301-342-1506; the answering service will contact the medical provider on duty and you should receive a phone call from the medical provider within 20-30 minutes. If you obtain urgent care before getting approval, please call the clinic within three business days to request a referral for your urgent care visit. Failure to obtain a referral from your PCM within three business days will cause your care to be covered under the point of service option, and you will be charged.
If you require urgent care while traveling, you must coordinate the care with your PCM and/or the TRICARE North Region contractor (Health Net) before receiving care. If you cannot reach your PCM, call 877-TRICARE/877-874-2273 to notify them of your need for urgent care. Carry a TRICARE pocket card or the Traveling with Prime information sheet with you when traveling for quick access to important phone numbers.
TRICARE and Defense Enrollment Eligibility Reporting System
Upon arrival at Naval Air Station Pax River, all active-duty personnel must enroll in TRICARE East. This can be done by calling 877-TRICARE/877-874-2273 or by visiting the enrollment website. On-site services include PCM assignment, TRICARE program and benefit information, referral assistance and claims assistance. It is critical that DEERS information is kept up-to-date. This is the responsibility of the military sponsor and can be done at the Personnel Support Detachment Office.
Naval Health Clinic Patuxent River
47149 Buse Road, Building 1370
Patuxent River, Maryland 20670-1540
For online information, visit the NHCPR website or NHCPR Facebook page.
Pharmacy is located in the Navy Exchange on Cuddihy Road. The longest wait times for prescriptions are between 11 a.m. and 2 p.m. and 4 to 5 p.m. daily. Please plan your visit around these times, if at all possible, to avoid delays in picking up your medications. Busiest days are Thursdays and Fridays, especially those preceding a holiday weekend. To avoid these wait times, you may call to activate your prescription that was prescribed by NHCPR and pick it up at window four. Please assist us in assuming that you have an adequate supply of medication by picking up your medications ahead of time. Contact us at 301-757-2605 if you have any questions.
Release 2024.03.06.1