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United States Navy
Navy Marine Corps Relief Society
NSA Capodichino, Admin II Building, Room G016
Gricignano di Aversa Italy 81030
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
Emergency Communication Services
When a military family experiences a crisis, the American Red Cross is there to help. Wherever their military service takes them, service members can rest assured that the Red Cross will deliver notification of an emergency such as the death or serious illness of an immediate family member, as well as the good news of the birth of a service member's child or grandchild.
Twenty-four hours a day, 365 days a year, the Red Cross relays urgent messages containing accurate, factual, complete and verified descriptions of the emergency to service members stationed anywhere in the world, including on ships at sea and at embassies and remote locations.
Even if the service member receives an email or phone call from home, Red Cross-verified information assists the member and their commanding officers with making a decision regarding emergency leave.
Knowing in advance that communication links, access to financial assistance and information and referral will be available in an emergency brings peace of mind to service members and to the families from whom they are separated.
In addition to emergency communications, the Red Cross offers classes in Resiliency and Mental Wellness, CPR Community First Aid and Safety, Babysitting, Disaster Preparedness Information, and International Humanitarian Law (IHL). Red Cross Swimming and Life Guarding courses are conducted by MWR.
Red Cross volunteers provide service in the Naples/Gaeta community in the hospital, dental clinic, elementary and high schools, library, Fleet and Family Services, the Commissary, and the Red Cross office. The American Red Cross provides emergency message coverage 24 hours a day, seven days a week.
How to Contact the Red Cross for Assistance
The American Red Cross Emergency Communications Center is available to help seven days a week, 24 hours a day, 365 days a year. There are three options to initiate an emergency message: 1) Call 877-272-7337 (toll-free), 2) text:"GETHEROCARE" to 90999, or 3) start a request online at https://www.redcross.org/get-help/military-families/emergency-communication.html. You qualify if you are, or if you are calling about/on behalf of:
Information to Have Ready
When contacting the Red Cross about an emergency message, be prepared to provide the following information (if you do not have all of the information, please use the phone option):
Service member information
Information about the emergency
Things to Know:
Local Contact Information
American Red Cross NaplesPSC 817 Box 27FPO AE 09622DSN: 314-626-4788COMM: 081-568-4788
Located at Capodichino, next to Community Bank and American Red Cross, the Navy-Marine Corps Relief Society offers financial, educational and other assistance to members of the Army, Marine Corps, Navy and the Department of the Air Force of the United States, their eligible family members, survivors and retirees when in need. Interest-free loans and grants are available to help emergencies such as emergency transportation, food, rent, utilities, essential vehicle repairs, and funeral expenses. Quick Assist Loans up to $500 for specific needs to active-duty Marines and sailors. The society, operating in partnership with the Army, Marine Corps, Navy and the Department of the Air Force administers nearly 250 offices ashore and afloat at Navy and Marine Corps bases worldwide. Our trained caseworkers are familiar with the special conditions of service life. They have a realistic understanding of the potential hardships facing service members and their families.
NMCRS NaplesDSN 626-3913 Comm: 081-568-3913After hours call NMCRS HQ After-hours CaseworkComm: 703-625-5831
The Fleet and Family Support Center is located in the Village Forum with the Navy Lodge on the Support Site. To report child or domestic abuse contact the Family Advocacy Program at the FFSC duty cell (+39) 331-691-8268.
Sexual Assault Prevention and Response Program
The Sexual Assault Prevention and Response Program offers prevention education, victim intervention services, and comprehensive victim advocacy to victims of sexual assault. If you have been sexually assaulted, call the 24-hour crisis hotline +39-335-640-6621. A Victim Advocate will be assigned to you. The advocate will provide you with the information you need, explain to you the reporting procedures, assist you throughout the course of the process and answer your questions.
DOD Safe Helpline can be accessed toll-free by calling DSN: 94-877-995-5247 or Comm: 001-877-995-5247. Sexual Assault is taken very seriously by the Naval Support Activity Naples Command. It is our primary goal to keep you safe and provide you with a resource to make an informed decision about your reporting options. We respect you, we will treat you with dignity and we will support you. If something should happen to you or a friend you do have rights.