Housing

In order to efficiently utilize vacant government-controlled housing, Naval Support Activity Naples has the option to put into effect direct assignment to housing for all military personnel (E1-O6) with accompanying family members.

On June 1, 2013, the direct assignment policy at NSA Naples was put into effect.

Eligibility

All enlisted and officer service members accompanied by dependents are eligible for government housing. Department of Defense civilians with accompanying dependents are eligible for assignment to government quarters, however, only when there are excess quarters available. The direct assignment to government quarters does not affect DOD civilian personnel.

Availability

The support site offers safety and security as well as a strong community environment that we hope you will enjoy. All quarters are apartment-style, six-plex or twelve-plex, three-story buildings. Each building is designated as either officer or enlisted. Note, buildings do not have elevators. Apartments are configured as two-, three-, or four-bedroom units with two bathrooms. All are equipped with central heat and air conditioning, a laundry room with American-style washer and dryer, a microwave oven, a dishwasher, a gas oven/range, a refrigerator, and both 110-V and 220-V electrical receptacles. The American Forces Network satellite system, DSN telephone and asymmetric digital subscriber line internet are available in each home.

Pets in Government Housing

Registration for your dog and/or cat at the installation veterinary clinic during check in is mandatory. This includes demonstrating proof of vaccinations, microchip and weight. Pets must be microchipped within 30 days of their arrival date in Italy. Per NSA Instruction 10570.2 (series), members living in government housing may have a maximum of two pets, to include dogs, cats, birds, hamsters/gerbils or guinea pigs. Exotic animals such as snakes, lizards, barnyard foul, rabbits, ferrets and spiders are prohibited from any government housing.  Owners shall carry pet liability insurance for their animals.

In order to maintain the safety of government housing residents and their guests any dog of a breed (including mixed breed) that have the potential for harm or are hazardous to others as potentially aggressive. Specific breeds are defined as pit bulls (American Staffordshire bull terrier or English Staffordshire bull terrier), rottweilers, doberman pinschers and wolf hybrids.

E-4 and below service members will reside in Unaccompanied Housing immediately upon arrival. If space is not available, you will reside in the Navy Lodge until UH is available. If you wish to move into economy housing, you must process a request through your local command for approval. Single or unaccompanied E-5 and above service members and single or unaccompanied officers should immediately start looking for a place to live on the local economy through the Housing Support Center. E-5 and above enlisted personnel may request to become a resident advisor and reside in UH.

Visit InMyArea.com to search for utility providers based on your zip code. This website serves as a one-stop shop where you can explore your options, compare prices and purchase services.

"The Housing Service Center assists Department of Defense military, allied forces, civilian and contractor personnel with the assignment into a Military Family Housing unit and also in locating housing in the Naples area.  Naples Housing is under direct assignment for all accompanied Military personnel of the rank of E1 to O6, assignment into an available unit will be completed upon arrival. The Housing Service Center provides showing services to enable qualifying newcomers an opportunity to see available rentals, in addition a list of approved realtors with the NSA Naples will be provide for home finding. All listings available for rent may be viewed by visiting the homes.mil web-site. Listings are inspected for suitability and must meet standards for safety and security before a contract may be negotiated through the HSC. All newcomers must check in with Housing immediately upon arrival in order to arrange your in-brief. Call the HWC at 011-39-081-811-4930 or DSN 314-629-4930 for availability.

Economy and Government Quarters General Information

Renters Insurance

Renters insurance is strongly encouraged for residents living in either government housing or economy housing. In the event you cause damage to your rental property, government housing and/or your personal property, you will need coverage to reimburse repairs and/or replacement of items. Renters insurance is also needed for reimbursement of personal property in the event a theft occurs.

Mold/Mildew

Damp weather and local home designs contribute to mold and mildew problems. To help prevent against mold and mildew, you should ventilate your home during nice weather days. You are also encouraged to open your bathroom window during and after showers and baths. Small amounts of mold caused by excess humidity can be cleaned with a bleach and water solution. Excessive mold, or mold caused by water infiltration, should be reported immediately to the Housing Service Center.

Security Tips

Never leave your keys in the locks of your doors or shutters. Even though there is no outside keyhole, thieves are able to turn the key from the outside and open the lock. Always set your entire alarm system when leaving the house and your perimeter alarm when at home. Use your intercom to verify the identity of anyone at your door or gate prior to allowing them access to your home. Turn off your gas when leaving your home for any extended period of time.

DOD Civilian Personnel

The Human Resources Office will explain your process for drawing Temporary Quarters Subsistence Allowance as well as your structure and dollar amounts for your housing and living quarters allowance while you are living in Italy. You are eligible to draw TQSA for a period of up to 90 days while looking for your home. You may reach the HRO through the main Naval Support Activity Naples website. Make sure your sponsor or command makes reservations for you at the Navy Lodge or a local hotel in the Naples area. Should you or your sponsor require any advance information or have questions, contact us.

Civilian personnel with accompanying dependents are eligible to reside in government quarters when excess quarters are available. You must report to the HSC upon arrival to schedule your mandatory Housing Area Orientation. The HSC will assist you in locating a home in the local community or assignment to government quarters.

As part of your check-in process, you will be required to provide us with a copy of your orders and transportation agreement.

Economy Housing

Economy housing consists of a wide variety of apartments and villas (single-family dwellings), duplexes as well as a growing number of "villettas" or townhouse-type units. There are a limited number of furnished apartments available. Unfurnished apartments are more common. Most properties are not equipped with appliances, wardrobes, transformers, etc. These items are provided by the HSC as part of our Partial Full Tour Furnishings program. Additional items may be purchased from departing personnel, local area stores or the Navy Exchange. Military members will receive a one-time Move In Housing Allowance to help offset some of these costs. All rental properties available and registered at the HSC can be viewed online at www.HOMES.mil. HOMES.mil is an official DOD website, dedicated to helping service members, DOD civilians and their families find housing. NSA Instruction 11101.9 (series) requires all lease agreements be negotiated through the HSC. Disregarding this regulation will affect your Overseas Housing Allowance as well as other entitlements.

All rental properties must be registered and meet specific safety and security standards before a lease agreement may be signed through the HSC. Moving into economy housing is a multi-step process. If you are eligible to move into an economy housing rental, you are required to immediately begin your search upon arrival. The HOMES.mil is a service designed to connect Service members and their Families with community housing rental listings located near U.S. military bases.

Showing Service

The HSC provides a showing service to enable newcomers an opportunity to view available rentals. After reviewing available listings with a showing counselor via HOMES.mil, the showing counselor will schedule appointments with landlords and bring you and/or your family to view the selected rentals. The counselor will also orient you to the many areas of Naples and explain your options selecting your new home.

Once you have selected your prospective rental, the HSC's trained referral counselors will prepare your bilingual lease agreement. During the lease signing appointment, the counselor will assist you to negotiate a fair rental price, verify the presence of the Military Clause and ensure compliance of Italian law and NSA Naples safety and security requirements. The counselor will also help you negotiate any improvements you want made and identify the responsibilities of you and your landlord. If authorized, the referral counselor will also enter you into the system at the NEX to enable you to purchase heating fuel coupons and to order fuel delivery. Arrangement for loaner furniture and PFTF will also be completed during the lease signing appointment.

Lease Negotiations

Once you have selected your prospective rental, the HSC's trained referral counselors will prepare your bilingual lease agreement. During the lease signing appointment, the counselor will assist you to negotiate a fair rental price, verify the presence of the Military Clause and ensure compliance of Italian law and NSA Naples safety and security requirements. The counselor will also help you negotiate any improvements you want made and identify the responsibilities of you and your landlord. If authorized, the referral counselor will also enter you into the system at the NEX to enable you to purchase heating fuel coupons and to order fuel delivery. Arrangement for loaner furniture and PFTF will also be completed during the lease signing appointment.

Translation/Mediation Services

The HSC also provides assistance with all aspects of the rental you occupy, to include landlord mediation, maintenance service scheduling, utility billing discrepancies, clerical assistance, lease amendments, legal advice and termination services.

Utilities

Note that all utility bills are sent every two months. The majority of utility services may be put in your name, however, some must remain in the landlord's name. The landlord may include the utilities in your rent or require you reimburse them for the bills once received. The HSC will provide assistance to help you understand the billing and payment process. The Naples NEX Residential Services Office also has a program that allows you to obtain utility services via their office.

As a result of the Naples Public Health Evaluation, your landlord is required to provide you with bottled water for drinking, cooking, etc. This requirement is clearly outlined in your lease agreement and is not negotiable.

Electricity service in Italy is 220-V, 50-cycle. This is different from the U.S. standards of 110-V, 60-cycle. This means you will need a transformer or converter to use your U.S. appliances. Do not bring large household appliances such as refrigerators, stoves, freezers, washers, dryers, microwaves, etc. Appliances will be provided to you as part of PFTF. Heating your house in winter in the Naples area is a must. The stories of sunny Naples are true during the summer, however, the climate in the winter is like the Northwest coast of the U.S. - wet, rainy and sometimes very cold. Although it very rarely snows in Naples, the surrounding mountains get snowfall and the air can get very cold.

Telephone and Internet

The telephone company will charge an installation fee, a hook-up fee and a deposit (returned at departure). These charges will appear on your first bill. In most cases, internet is only available via asymmetric digital subscriber line service. To utilize the internet via ADSL, you must have an active phone line. The HSC will help you set up basic and integrated services digital network phone services, but we are not able to assist with other special phone services and/or ADSL internet services.

Installation of phone and internet services can be a very lengthy process and it may take several weeks to get services connected. Installation during summer months are particularly slow and can also be delayed if your house needs wires installed.

The NEX Residential Services Office also has a program that allows you to arrange for telephone and internet services via their office.

Septic Tanks

Many of the available homes are located in the suburbs and have septic tanks instead of connection to city sewers. Emptying the septic tank can be either the responsibility of the tenant or the landlord. This can be discussed at the HSC during your negotiation session.

Television

The Armed Forces radio and television service broadcasts radio and television in the Naples area as part of the American Forces Network. Multi-system TVs are not required to receive AFN-TV. A TV purchased in the United States will work but must be cable-ready and switched to CATV/CABLE. If you live out on the economy, a satellite is required to pick up AFN-TV. You will be provided with one AFN receiver box as part of your PFTF. AFN service for government quarters is coordinated through the NEX Residential Services Office.

Allowances

Temporary Lodging Allowance, Overseas Housing Allowance, Move In Housing Allowance, Cost of Living Allowance - all these acronyms can be confusing. These allowances are all provided to help ease your way into your Italy assignment and reduce your out-of-pocket expenses both while arriving and throughout your tour. It is important to know what they are and how they work. If you are a Navy member, personnel support detachment will explain your individual allowances during PSD Area Orientation check-in. For current OHA rates, visit the per diem, travel and transportation allowance committee website.

Temporary Lodging Allowance, Overseas Housing Allowance, Move In Housing Allowance, Cost of Living Allowance – all these acronyms can be confusing. These allowances are all provided to help ease your way into your Italy assignment and reduce your out-of-pocket expenses both while arriving and throughout your tour. It is important to know what they are and how they work. If you are a Navy member, personnel support detachment will explain your individual allowances during PSD Area Orientation check-in. For current OHA rates, visit the per diem, travel and transportation allowance committee website.

General

The HSC assists DOD military, allied forces, civilian and contractor personnel in locating housing in the Naples area. The HSC is located at the support site in Gricignano. You are required to check in to the HSC immediately upon arrival in order to arrange your Housing Area Orientation brief.

All sponsors are strongly encouraged to contact the HSC as soon as you know when your sponsoring service member will be arriving. The HSC will provide information on availability of government quarters and economy housing, if applicable. If government quarters are available, your sponsor may arrange for a direct move in. You will be able to avoid TLA and move in directly to your quarters with loaner furniture.

Eligibility:

All service members accompanied by family members are eligible for government housing. As per NSA Instuction 11103.5D newly arriving families will be directly assigned to government quarters.

Apartments are configured as two-, three-, and four-bedroom units with two bathrooms. All apartments are equipped with central heat and air conditioning, a laundry room with American-style washer and dryer, a microwave oven, a dishwasher, a gas oven/range, a refrigerator, cable TV connection and both 110-V and 220-V electric receptacles. Access to the American Forces Network satellite system, DSN telephone service and asymmetric digital subscriber line internet access is available in each unit.

For more information on government quarters, contact the Housing Service Center assignment counselor at DSN 314-629-4930 or 011-39-081-811-4930.

We strongly recommend all sponsors contact the HSC as soon as you know when your sponsee will be arriving. We will be able to provide you information regarding the availability of government quarters at that time. If quarters are available, the sponsor may arrange for a direct move. You will be able to avoid Temporary Lodging Allowance and move into your quarters with delivered loaner furniture.