Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

The Relocation Assistance Program is designed to assist personnel as they move into and out of the Naples area. Area Orientation introduces service members, DOD Civilians and families to the Naples community. AO also includes in-processing paperwork for PSD, Medical/Dental and Legal as well as speakers who will be assisting with POV, personal property, and housing needs. You will be invited to a "Meet and Greet" that will also introduce you to some of the major programs including adult education, off-duty recreation, religious programs and many others. Smooth Move workshops are to help departing personnel and families prepare to PCS out. Topics include information on final bill payments, contracts, and household goods shipment. The Loaner Locker items are available to support personnel reporting in and detaching out of the Naples area. The Relocation Specialist can be reached at DSN 314-629-6372 or 011-39-081-811-6372.

Installation Specific Information

Sponsorship Training - Training is regularly held twice a month in the Fleet and Family Support Center and can be scheduled by any command to facilitate their training schedule. It offers the basic knowledge needed to become an effective sponsor.

InterCultural Relations - Separate from ICR for newcomers which is incorporated into Area Orientation, these seminars are usually ½ to 1 day long where various aspects of Italian Culture such as festivals and customs are explored in both a classroom as well as a hands on experience. Enthusiastic and knowledgeable Italians run the program and will welcome you to their country by providing you with more in-depth and detailed information about the Italian culture.

Smooth Move Workshop - Attend this workshop when you are ready to transfer to your next duty station. It is a four hour seminar that brings representatives from Housing, CMVRO, PSD, the School Liaison Officer, Quality of Life, TriCare, and Personal Property to brief you on common moving issues specific to the Naples region. You can sign up for this workshop at the FFSC.

Information and Referral (I&R) - This program provides a service with which members and their families can find out what is offered and how to access the services they want or need. Typically, the I&R Program provides basic information such as organization names, telephone numbers, and addresses. In Naples the I&R office also runs a "Loaner Closet" program where transiting personnel can borrow the following items: Kitchen kit (pots, pans, dishes, silverware etc), ironing board/iron and more.

Naples Area Orientation - Provided by Fleet and Family Services. Area Orientation is typically scheduled on a bi-weekly basis, normally Friday-Friday, unless it is a week that a holiday falls. Your sponsor is responsible for ensuring you have transportation for Area Orientation. The Day after you arrive you check in with your command-your sponsor is responsible for assuring that you are properly gained by your command. All family members of Active-Duty Army and Air Force personnel are required to apply for Soujourner's Permit at JFC Naples Provost Marshall's Office. You will be briefed by numerous organizations, turn in your Medical and Dental Records, and apply for TRICARE. You will meet with the Housing Welcome Center where you will apply for Economy or Government Housing and start making appointment to be escorted to available housing.

On Monday and Tuesday is when base and community familiarization briefs take place. To include driver’s license testing. On Wednesday morning all community organizations set up a meet and greet where you can learn about volunteer opportunities, sports and activity programs and community resources. Wednesday is also the first day of Intercultural Relations run by extremely enthusiastic and knowledgeable Italians. They will welcome you to their country, and your new home, by providing you with basic information about the Italian culture, customs and traditions. Thursday's schedule includes additional information and a trip to Capodichino for anyone needing to be processed for a Soujourner's Permit. The final day of Area Orientation will be spent in town discovering the Italian lifestyle, facilitated by an ICR Specialist.

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