Military and Family Support Center

Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. Offerings include:

• Deployment support to assist you and your family during all phases of the deployment cycle. Learn more about deployment support.
• Relocation assistance to help you prepare for an upcoming move and get settled into your new location. Learn more about the military Relocation Assistance Program.
• Confidential non-medical clinical counseling provides support for a wide range of issues from marital conflicts and stress management to coping with grief and deployment adjustments Learn more about confidential non-medical counseling.
• Personal and family life education assists with developing knowledge and skills to help you navigate your mobile military life.
• Personal financial readiness assists you and your family in building and maintaining your financial readiness.
• Employment assistance supports career exploration, education, training and licensing, career connections and employment readiness for military spouses, transitioning service members, and other family members. Learn more about the Spouse Education and Career Opportunities program, or SECO.
• Information and referral can assist you in identifying and clarifying needs and locating and connecting to services and programs available both on and off your installation.
• Morale, Welfare and Recreation, or MWR services provide lots of ways for you to connect with friends and others for entertainment, rest and relaxation — all at reduced or no cost. Learn more about MWR programs and services.
• The Transition Assistance Program provides the information, skills and knowledge necessary for a successful transition from military to civilian life. Learn more about transition assistance programs and resources.

Military and Family Support Centers may provide other programs such as the following:

Exceptional Family Member Program

Family Advocacy Program

New Parent Support Program

Federal Voting Assistance Program

Services may vary by location and installation. Use the Search tool to find contact information for your installation Military and Family Support Center. Just enter your installation name, Zip code or state.

FFSC provides a wide range of information, education and counseling services, and is located in the Village Forum with the Navy Lodge.

In addition to the programs above, the FFSC has an extensive support system, which includes the following programs:

Clinical assistance:

The FFSC offers confidential clinical counseling services to active-duty service members, activated reservists, Department of Defense civilians and family members of eligible beneficiaries. Individuals, couples, families and children are seen for a variety of issues, including couples communication, conflict resolution, parent-child conflict, grief counseling and trauma recovery. Services are short-term, solution-focused treatment, usually not to exceed nine sessions. Referrals to other resources are provided, as needed. All clinicians at FFSC are licensed independent practitioners with experience in providing clinical care.

The information you share with a FFSC clinical counselor is kept in confidence. Exceptions to this policy include clearances, personnel reliability programs, law-enforcement programs, life-threatening situations, substance-abuse programs, child pornography, and family-abuse situations.

Family Advocacy Program:

The Family Advocacy Program is a Department of Defense multi-disciplinary program that addresses the prevention, education, intervention, assessment and treatment of spouse abuse, child abuse (physical, emotional and sexual) and child neglect. The FFSC offers awareness and prevention programs to commands, child care providers, individuals, couples, families and community groups on issues of domestic violence, child abuse and neglect, and child sexual abuse.

Under DOD and Navy policy, the FFSC can provide confidential support and information regarding domestic abuse without reporting to law enforcement or the service member’s command. Restricted reporting means any verbal, written or electronic communication disclosed to a domestic abuse FFSC clinician, military medical health care provider or chaplain is protected information and may not be disclosed to anyone else unless the victim authorizes the release of the information, or an exception applies.

Eligibility: Any adult who is eligible to receive military medical treatment may make a restricted report of domestic abuse by their spouse, former spouse, intimate partner or former intimate partner.

Exceptions: Restricted reporting may not be available in the following situations: when there is an imminent threat to the health or safety of the victim or another person or when child abuse is suspected; when required for fitness for duty in disability retirement boards; for supervision of direct victim treatment services; when a military, federal or state judge issues a subpoena; or when required by federal or state law or an applicable international agreement.

If you would like to make a FAP report, speak to a FFSC clinician, make an appointment or if you have have any additional questions, please contact us at 011-39-081-811-6372 or

DSN 314-629-6372. Services are available at the FFSC, Naval Support Activity, Monday-Friday,

7:30 a.m.-4 p.m."

Intercultural Relations:

Have you been assigned to Naples? Are you concerned about having to face the diversities of the new environment -- differences in language, customs and values? This and more will be covered in Intercultural Relations for Newcomers, a two-day course offered by the FFSC.

ICR also conducts ongoing classes on culture-specific information along with hands-on experience and cross-cultural training. ICR classes include topics such as history, geography, day-to-day living, cross-cultural training involving self-awareness, stereotypes, perception, values, behaviors and beliefs, and culture shock.

• Cultural differences training
• Public transportation class
• Cultural differences/Welcome to the USA
• Intercultural Relations in the workplace

"Sexual Assault Prevention and Response program:

The Navy’s Sexual Assault Prevention and Response program provides a comprehensive, standardized, victim-sensitive system to prevent and respond to sexual assaults Navy-wide. This is accomplished through sexual assault awareness and prevention education, victim advocacy and data collection.

The goal of the SAPR program is to eliminate sexual assault incidents that impact Navy personnel, their family members and military civilian employees. The SAPR program provides victims of sexual assault with professionally trained civilian and volunteer Active Duty advocates 24 hours a day. The intervention portion of the program is designed to support victims and their families as they face the many issues following a sexual assault. Sexual assault victim advocates must:

Respond quickly to sexual assault victims

Provide information and explain reporting options

At the victim’s request, accompany victims during medical, investigative and legal proceedings

Make referrals to military and community resources

Provide support and assistance throughout the medical and legal process

When you don’t know what to do or who to call, make your first call to the sexual assault victim advocate. Contacting the victim advocate allows you to receive medical care and counseling without triggering a report to your command or law enforcement. The victim advocate is a resource to give you information and support and assist you in making an informed decision about your options. To speak confidentially with a victim advocate at any time of day. Call +39-334-661-3140 or DSN: 314-629-6537, Commercial: +39-081-811-6537.

The SAPR program provides training and education on sexual assault awareness and command responsibilities for prevention and intervention when a sexual assault occurs. The installation Sexual Assault Response coordinator provides training for victim advocates and other key command representatives.

If you have any additional questions, or want to schedule training, contact the SARC at DSN 314-629-6372.

Visit the NSA Naples Facebook page.

Visit the Commander, Naval Installations Command website.