Health Care

Access to care

The 48th Medical Group provides collaborative health services to improve readiness and optimize the wellness of all those entrusted to our care.

Appointment Line (telephone consults, appointments)​

226-8010 / 01638528010 / +44 1638528010

From the U.S.: 011-44-1638-52-8010

Mental Health: 7:30 a.m.-4:30 p.m. Monday-Friday - acute concerns​​

​**Call 226-8603 to schedule appointment with Mental Health**

From the U.S.: 011-44-1638-52-8603

GENESIS Patient Portal​

https://myaccess.dmdc.osd.mil/identitymanagement/app/login​

https://patientportal.mhsgenesis.health.mil​

Nurse Advice Line (24/7)​

DSN: 226-8010 / Commercial: 01638528010, option 5​

Live chat, video chat, phone dialogue (non-emergency)​

​Emergency Department (24/7 at Lakenheath)

Clinic Information:

Flight Med/WOMC/PRAP: 7:30 a.m.-4:30 p.m. Monday, Tuesday, Thursday, Friday (Wednesday, 7:30-11 a.m.)

Family Medicine Clinic: 7:30 a.m.-3:30 p.m. Monday-Friday

Pediatric Clinic: 7:30 a.m.-4 p.m. Monday-Friday

Immunizations: 7:30 a.m.-2:30 p.m. Monday-Friday

Radiology/Pharmacy: 7:30 a.m.-4:30 p.m. Monday-Friday ​

Lab: 7:30 a.m.-12:30 p.m. and 1:30-4:30 p.m. Monday-Friday (closed 12:30-1:30 p.m.)

TRICARE Service Center: 7:30 a.m.-4:30 p.m. Monday-Thursday

Emergency Services: 24/7/365​

** Hospital Closures: Federal holidays, 1st & 3rd Wed of each month

** Facebook: AFMS- RAF Lakenheath – 48th Medical Group (for short-notice events and functions outside of advertised hours)​

Warrior Medicine

Walk-in services:

• Blood Pressure (pre-deployment or referred by PCM)​
• Cold​
• Sore Throat​
• Suture/Staple Removal​
• Yeast Infection/Vaginitis​
• Dysuria (painful urination)​

7:30-11:30 a.m. and 1-2 p.m. on Monday, Tuesday, Thursday and Friday

7:30-11:30 a.m. on non-training day Wednesday​

1-3 p.m. on training day Wednesdays

Family Health Walk-In Services​

Monday-Friday​

8-10 a.m. and 1-3 p.m. except for training days​

• Sore throat / cough and colds / vaginitis​
• Dysuria (painful urination) / nausea & vomiting​
• Depo – Provera injections

Pediatric Clinic Walk-In Services​

Mondays, Tuesdays, Thursdays and Fridays​

8-11 a.m. and 1-2:30 p.m.

• ​Sore throat / blood pressure / wart treatment / weight check

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

48th Medical Group

About Us

Hours (Monday-Friday):

• Military Treatment Facility: 7:30 a.m. to 4:30 p.m.
• Appointment Line: 7 a.m. to 4 p.m.
• Pharmacy: 7:30 a.m. to 5 p.m.

The 48th Medical Group supports the combat capability of the 48th Fighter Wing, 100th Air Refueling Wing, 501st Combat Support Wing, and 352nd Special Operations Wing by offering primary and specialty health care services to over 35,000 eligible beneficiaries, totaling 149,000 outpatient encounters and 2,000 inpatient encounters annually at six operating locations throughout the U.K. and Norway.

The 48th MDG also completes 67,000 dental visits, 183,000 laboratory procedures 1,550 surgeries and 450 infant deliveries per year.

The 48th MDG provides direct and operational expeditionary medical support capability to the U.S. European Command, U.S. Africa Command and U.S. Central Command.

The 48th MDG has been named the Air Force Surgeon General's Best Hospital of the Year for 2012, 2013, 2017, 2018, and 2019, as well as U.S. Air Forces in Europe/Air Forces Africa Best Hospital in 2018.

“Liberty Medics, A Cut Above!”

Contact Us

Phone

Appointments
DSN: 226-8010, Option 2, Option 5
Commercial: 44-1638-52-8010, Option 2, Option 5

Referral Management Center
DSN: 226-8010, Option 2, Option 3
Commercial: 44-1638-52-8010, Option 2, Option 3

Mailing Address

Unit 5210, Box 230
RAF Lakenheath
APO AE 09461
United Kingdom