Emergency Assistance

For immediate emergency assistance, please call the military police at the numbers listed below or call the victim advocate on-call number at 760-799-0273.

Military police commercial emergency numbers:

• If calling from a hard-wired telephone, civilian or military, on base the number is 911.
• If calling from a cell phone; the number is 760-830-3333 or 3334.
• All numbers will reach the MCAGCC Fire Department dispatcher, which is our emergency response coordinator.

We have government housing that is physically located off base. Normally it falls within the jurisdiction of the San Bernardino County Sherriff, and here again, using a hard wire phone and dialing 911 will reach their emergency response coordinator. If you dial 911 using a cell phone you would reach the local California Highway Patrol Office.

American Red Cross is available for emergencies. You can call their emergency assistance number at 877-272-7337. You can also contact your nearest Navy Marine Corps Relief Society. They can help with emergency financial assistance and also notification of others in an emergency.

If non-emergency medical assistance is required, be sure that you call for pre-authorization from TRICARE at 800-874-2273.

In Twentynine Palms, ARC is located inside the Family Service Center, building 693, and may be reached at 760-830-6685. If you need to reach your family in times of emergency, call ARC at 877-272-7337.

Navy-Marine Corps Relief Society is a non-profit charitable organization designed to provide emergency financial services for active duty service members and dependents aboard MCGACC. Interest-free loans and/or grants are available in the event of an emergency to include the following:

• Funeral expenses
• Medical/dental bills
• Emergency transportation
• Food, rent, utilities
• Disaster relief assistance
• Essential vehicle repairs
• Unforeseen family emergencies

Contact NMCRS at 760-830-6323 or email twentyninepalms@nmcrs.org to schedule an appointment or to learn more about their emergency services. They are located inside the Family Services Center, building 693.

For more information on emergency assistance, you can contact the MCAGCC Information, Referral and Relocation program. The IR&R program manager will be able to refer you to an emergency relief agency that best suits your needs. The IR&R Office can be reached at 760-830-6344 in building 1526 or email Brittany Rising at brittany.rising@usmc.mil. 

We know all too well that emergencies can happen en route to a new duty station. If you experience an "in transit" emergency, contact your new unit. If you are near a military installation, you can contact the Information, Referral and Relcoation program at that installation for guidance and referrals. The IR&R in Twentynine Palms is located in building 1526 and is open Monday through Friday 8:30 a.m. - 4:30 p.m. and closed on holidays. Contact IR&R at 760-830-6344 or email Brittany Rising at brittany.rising@usmc.mil.