Emergency Assistance

Active-duty military, along with Department of Defense civilians, U.S. contractors, families and retirees may count on the Red Cross to provide round-the-clock emergency communications that link them with their families back home following the death or serious illness of a family member or other important events such as the birth of a child. The Red Cross sends messages quickly, anywhere in the world, including to ships at sea, embassies and isolated military units. The information or verification in a message assists the service member's command in deciding regarding emergency leave.

Messages may be initiated locally by calling the local office at:

• DSN 314-522-1760 or CIV 09472-708-1760 during regular duty hours
• or 877-272-7337, 24 hours a day 7 days a week.

The Red Cross also offers CPR, First Aid, BLS and Babysitting classes. There are also many volunteer opportunities for those who are interested in boosting their resume, volunteering at the Health Clinic, or supporting the community. Please email Hohenfels@redcross.org for more information.

Soldiers stationed in the USAG Bavaria Hohenfels Community are also eligible to request Army Emergency Relief assistance if they experience a financial emergency. AER is a nonprofit organization that can provide financial assistance to meet unforeseen expenses. Army Emergency Relief provides financial assistance to eligible soldiers and their dependents. The mission is to provide financial assistance, educational scholarships and enduring support to Soldiers, retired Soldiers and their families, helping them to overcome financial obstacles and encourage financial stability.

All assistance requests are unique and considered on an individual basis. Categories of assistance include but are not limited to:

• Basic Needs, Housing, and Family Support
  • Housing
  • Utilities
  • Vehicle Assistance
  • Funeral Expenses
  • Food
  • Immigration Fees
• Career Skills and Spouse Recertification
• Disaster Recover
• Emergency Travel Expenses
• Permanent Change of Station
• Quick Assist Program
• Your chain of command has the authority to approve immediate financial assistance of up to $2,000 through the Quick Assist Program.

Who is Eligible to Apply to AER

Active-duty soldiers and their dependents. Army National Guard and Army Reserves soldiers on continuous active duty for more than 30 days and their dependents. Soldiers retired from active duty for longevity or physical disability and their dependents. ARNG and USAR soldiers who retired at age 60 and their dependents. Surviving spouses and orphans of soldiers who died while on active duty or after they retired.

How to Apply

Eligible applicants can apply for financial assistance anytime, from anywhere, using the Online Assistance Application on a computer or mobile device. Once submitted, the request is sent to either HQ AER or your nearest AER office based on the ZIP code provided for review and processing. Simply create an account at https://aerprod.powerappsportals.us/ and submit your request to get started.

For more information soldiers may contact the Army Community Service Financial Readiness Program AER at Hohenfels at 09472-708-4860. AER Officers are also available in Hohenfels BLDG 10A.

For more information, visit the Army Emergency Relief website.

Before departing, be sure to have all important documents (Leave and Earnings Statement, power of attorney, orders, etc.) with you, not in your household goods shipment.