Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

Army Community Service Relocation Readiness Program provides services to support Department of the Army personnel and their families as they relocate. We provide a community orientation called Hallo Hohenfels for incoming soldiers, family members, civilians, and contractors.

The Lending Closet provides household items that can be loaned for a 30-day period. We can supply small appliances, microwaves, pots and pans, dishes, flatware, glasses, vacuums, irons, and ironing boards for your use. Visit us in Building 10A or call 011-49-9472-708-4860 or DSN 314-522-4860.

If you have questions about U.S. Army Garrison Bavaria or about relocating to the Hohenfels community, visit the USAG Bavaria and USAG Bavaria ACS Facebook page, which is monitored by ACS's RRP.

Installation Specific Information

The RRP’s objective is to provide current information, guidance and support to soldiers, DA civilians, and their families prior to, during and after their transition from one duty assignment to another. If you do require some additional assistance prior to moving, or when you get into country, don’t hesitate to call your Relocation Assistance Program at 011-49-9472-708-4860 from the United States or DSN 314-522-4860.

The RRP, which is located at the ACS Satellite Office, B 10A offers all the above-mentioned opportunities for Soldiers and families just arriving to Hohenfels as well as those who are getting ready to depart to another duty station. Some more specific things that the RRP offers are:

German as a second language Basic and Advanced -- Classes are held at ACS and are free of charge. Participants also receive helpful take-home resources.

Hallo Hohenfels -- Hallo Hohenfels is a program where new families, Service Members, and Civilians learn more about their community, learn a little German, learn about shopping in the economy, and learn how to travel using the train and bus systems. Including in this program, we offer a shopping experience in the economy, city tour and an opportunity to dine on the German economy.

Lending Closet -- This service is available to all relocating identification card holders while they are waiting for their shipment of household goods or getting ready to PCS from Hohenfels. Items include dishes, appliances, ironing boards, slow cookers,  and more.

Total Army Sponsorship Program – This program explains sponsorship and the benefits it offers to all involved. Learn how to become or request a sponsor; this details the assistance sponsors provide to personnel and their families. It recommends ways to put new arrivals in touch with resources. Sponsorship training is available for units, families, and teens.

For more information about any of these programs or about the RRP in general, call DSN 314-522-4860, civilian 09472-708-4860 or from the United States, 011-49-9472-708-4860.

Hours are Monday-Friday, 7:30 a.m.-4 p.m.