Emergency Assistance

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Army
American Red Cross
Soldier Support Center
Daegu South Korea 96218-0562
DSN phone number for USAG Daegu American Red Cross
315-763-5987
WEBSITEWebsite: www.americanredcross.com
Camp Walker: Mon-Fri 8:30 a.m. - 4:30 p.m. Phone Number Available 24 hours
MAPMap: http://maps.google.com/maps?q=+Soldier+Support+Center+Daegu+South+Korea+96218-0562

Contact information for key programs and services at this installation.

Emergency Assistance Overview

If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.

After Hours Assistance

Camp Walker Military Police: (DSN) 315-763-4717

For after hours emergencies please call the American Red Cross: 877-272-7337. The American Red Cross is a non-profit, humanitarian organization that provides relief to victims of disasters and helps people prepare for and respond to emergencies. Services include emergency communication, financial assistance, disaster assistance, volunteer opportunities, CPR, first aid and babysitting training. The American Red Cross is located on Camp Walker Soldier Support Center 763-5987, Building 330, Room 302. Hours of operation are 8 a.m.-4:30 p.m., Monday-Friday.

Important Documents

Make sure you hand carry all of your important documents; such as medical and dental records, shot records, 201 file, wills, passports, marriage and birth certificates, orders, tax documentation and valid U.S. driver's license.

Information and Referral

19th Staff Duty Officer: 763-4421
Camp Carroll Staff Duty: 763-2131
Provost Marshal (CW): 763-4711
Taxi complaints (CH): 768-6907
Inspector General (CH): 763-4076

Other

Army Emergency Relief

Army Emergency Relief is available at U.S. Army Garrison Daegu Camp Walker Soldier Support Center. To receive assistance a soldier must be on active duty. National Guard or Reserve soldiers must be on active duty for 90 days before receiving AER assistance. AER assistance is available whenever a financial burden arises with home, home repairs, vehicle or insurance payment, vehicle repairs, utilities, no pay dues and of course death in family. To receive assistance for any one of these items listed above a soldier should fill out either an AER Form 600 or 700 and submit with all necessary documents supporting the financial difficulties like a Leave and Earnings Statement, past due stubs, etc. One unique thing about being in Korea is that if it’s a death in the family and a soldier's unit does submit a DA Form 31 (leave form) for emergency travel, the government will provide funds for first embarkation stateside to help alleviate the financial burden.

Within USAG Daegu there are airmen, sailors and Marines that help make up the community. Unfortunately their emergency relief societies are not located within USAG Daegu, so we provide assistance to all service members. To receive assistance from AER they would follow the same steps that an Army soldier would follow from above paragraph. Then AER would contact the next closest emergency relief society and get confirmation for assistance to that particular service member.

Location

We are located on Camp Walker Soldier Support Center, Building 330, Room 220
Hours are 8 a.m.-5 p.m. Monday-Friday
After duty hours, weekend and holidays call 877-272-7337.

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