Check-in Procedures

If you are arriving at Davis-Monthan Air Force Base from 8 a.m. to 4 p.m. on normal duty days, you should immediately check in with your unit. Your unit Commander's Support Staff (CSS) will schedule you for your in-processing appointment at the Davis-Monthan Welcome Center - DMWC (Bldg 3200, 1st floor). Your appointment will take place within 72 business hours of your arrival. At the DMWC, you will in-process with Finance, Traffic Management Office and Medical in about an hour. Spouses and children should attend the appointment, if possible. This applies to all active-duty personnel assigned under the 355 WG and active-duty personnel assigned to tenant units.

When no unit CSS is assigned to a squadron, the Military Personnel Flight customer service section will perform scheduling and personnel functions. Squadron commanders typically have an appointed representative to coordinate with the MPF customer service section to facilitate this process. This representative may be the unit secretary or Unit Program Coordinator.

First-Term Airmen will be scheduled for the First-Term Enlisted Course. First-Duty Station Officers will be scheduled for the First-Term Officer course. All personnel will be scheduled for the Right Start Orientation (aka Newcomers Orientation) by the DMWC. All personnel will be granted the opportunity to schedule an appointment with the Military Housing Office and EFMP-FS office (if Q-coded). Follow-up appointment dates and times will either be handed to you at the time of your DMWC appointment or emailed to you.

All Airmen must accomplish in-processing with the DMWC and their unit before taking permissive leave for house hunting. The DMWC can be reached at 520-228-1077.

Forwarded mail

General delivery address: P.O. Box 80001, Davis-Monthan Air Force Base, AZ 85707-0001

This should suffice until you are able to decide which post office (on base or near your future residence) you will be using, or whether you would prefer to be assigned a postal service center box on base.

Temporary Lodging Reservations

The Heritage Inn on Davis-Monthan has 312 rooms available;  262 Visiting Quarters and 50 Temporary Living Facility rooms (25 one-bedroom and 25 two-bedroom units) & 15 pet friendly TLF rooms. Lodging facilities are conveniently located near the Main Gate, Shoppette, Base Exchange, Commissary, Burger King, Community Center, and two Fitness Centers.

A customer is generally considered to be Priority 1 when on PCS or TDY orders, and Priority 2 for all other types of visits. The reservations line is open 24 hours a day, 7 days a week, on a first-come, first served basis without regard to grade. The front desk is open 24 hours daily. Lodging's 24-hour-a-day reservation and information line is 520-228-3309 DSN 228-3309. 

• E-mail: DMAFBL@us.af.mil
• Address:  3230 W Davenport St Bldg 2542 Tucson AZ 85707
• Website: https://www.dmfss.com/lodging 

Reservation Extension:  If you are PCSing and require more than 30 days authorized in lodging, please submit a hardship letter to the reception staff. Approval of any extension will be based on availability.

Lodging amenities:

• High-speed wireless internet service in all rooms 
• Concierge computer with local attractions and restaurants    
• Business Center
• Laundry Room
• Fitness Center
• Conference Room
• Patio
• Sundries
• Lounge Area

Air Force Pet-Friendly Policies AFI 34-246 para 1.19

TLF’s designated as pet friendly will be filled on a first come, first served basis and will be used to accommodate guests with pets. Pet owners must provide proof of current rabies shot at time of check in. Pet owners will be charged a standard $10 fee per room per night. The standard is two pets (dogs and cats) per unit. No other pets are authorized.

If you get married before you PCS, you must inform your inbound First Sergeant/Commander and follow the procedures exactly as you are given them. The military will not pay for travel and housing of your spouse if you do not follow proper procedures. It's the service member's responsibility to register the spouse in DEERS immediately to obtain a dependent ID card.  You must have your marriage certificate to do this.  Your new spouse will also need proper identification.

• Contact the Davis-Monthan DEERS office at: or 520-228-4425 or schedule an appointment with the nearest office at: https://idco.dmdc.osd.mil/idco/
• Hours: 7:30 a.m. to 3:30 p.m. (Monday through Friday)
• Location: Bldg 3200 1st Floor

Once your new spouse is registered in DEERS, you or your spouse should call Tricare West at 844-866-9378 to register new spouse in Tricare. Dependents (spouses/children) have the option to enroll in Tricare Prime or Tricare Select. For more information, visit: https://www.tricare-west.com/content/hnfs/home/tw/bene/enroll/plans.html.