Health Care

The medical staff at the Davis-Monthan Treatment Facility offers a full range of basic medical and dental services; however, no obstetrical, urgent, or emergency room services are available at the Military Treatment Facility.  Specialty Care at the 355th Medical Group consists of Chiropractic, Disease Management, Exceptional Family Member Program (EFMP), Family Advocacy, Orthopedics, Physical Therapy, and Public Health. Preventive Care at the 355th Medical Group consists of Human Performance and Nutritional Medicine and Immunizations. Individuals should seek a referral from their Primary Care Manager if they believe they need specialty mental health and/or substance use care. Individuals who present to the clinic will be triaged and vectored to the most appropriate level of care to include first line resources (Military One Source, Military Family Life Counselors, Embedded Mental Health Providers, PCBH), mental health clinic resources (group or individual therapy), or a higher level of care if needed. TRICARE covers medically and psychologically necessary mental health and substance use care. This includes both inpatient and outpatient care.

Tucson is in the TRICARE West region. Visit:  https://tricare.mil/

To make an appointment, call 520-228-2778 or log in to the TOL Secure Web Portal at:  https://www.tricareonline.com/tol2/prelogin/desktopIndex.xhtml

Visit the 355th Medical Group - Davis-Monthan Air Force Base Website at: https://davismonthan.tricare.mil/ 

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

Tucson and Davis-Monthan's medical community flourishes with 10 hospitals providing a combined total of about 2,926 beds. There are many health maintenance organizations, medical centers, psychiatric hospitals, skilled nursing centers, behavioral treatment and substance abuse facilities, women's health care centers, urgent care facilities and top flight social service agencies serving every need.

Medical care

The Davis-Monthan Medical Facility has 86 providers and 10 dentists offering a full range of basic medical and dental services; however, there are no obstetrical or emergency room services available at the military treatment facility. A wide range of referral services are provided through the TRICARE provider network.

On April 1, 1997, TRICARE 520-512-1420 became available in this region. TRICARE is a regionally managed health care program for active-duty and retired members of the uniformed services, their eligible family members and survivors. There are three options available for obtaining health care: TRICARE Prime, TRICARE Standard and TRICARE Extra. For additional information regarding TRICARE, call Health Net Federal Services at 844-866-9378.

Dental care

The TRICARE Active-Duty Family Member Dental Plan is administered by United Concordia in Camp Hill, Pennsylvania. It is a voluntary, comprehensive dental plan available to family members of active-duty uniformed services personnel. When the active-duty member sponsor enrolls family members in the FMDP, a monthly premium is paid through payroll deduction. The plan has cost shares, maximums and limitations similar to typical civilian dental group plans. The amount covered by the plan ranges from 50% to 100%, depending on the type of service. Family members must receive dental services in the United States, Canada, Guam, the U.S. Virgin Islands or Puerto Rico.

Detailed FMDP coverage and enrollment information can be found at the United Concordia website. Sponsors and family members may call United Concordia’s customer service department toll-free at 844-653-4061.