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United States Army
ARMY EMERGENCY RELIEF (AER)
Soldier Support Center
Bldg. 4-2843 Normandy Drive
Fort Bragg, NC 28310
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
For immediate Domestic Violence assistance, please call the Domestic Violence hotline, 24/7 at 910-322-3418.
American Red Cross (ARC) – Service to the Armed Forces (SAF)
Serving Fort Bragg, Pope Army Air Field, Womack Army Medical Center and surrounding communities.
Important American Red Cross Phone Numbers:
American Red Cross Main Office:
Emergency Communications and Financial Assistance
One of the fundamental missions of the American Red Cross is to keep the American people in touch with their loved ones in the Armed Forces during times of Family crisis. By utilizing the latest technology, the Red Cross assists more than 1,100 military Families daily with urgent messages such as a serious illness, death of a loved one or the joyous birth of a child. All messages are verified by the Red Cross.
It is important that family members have the following information regarding the service member when initiating a message: Full Name, Rank, Social Security Number, Unit, Complete Mailing Address, and Rear Detachment Phone (if available).
Active duty military and their Family members who reside in the Fayetteville area and are assigned to Ft. Bragg or Pope Air Force Base should phone the Red Cross Main Office at 910-396-1231 or Womack AMC at 910-907-9124 (8:00 a.m. to 4:30 p.m.) or the American Red Cross Armed Forces Emergency Service Center at 877-272-7337 (after hours). Families of Soldiers who reside in other areas should contact their local Red Cross chapters for assistance. Families in the Fayetteville area with service members who are not assigned to Fort Bragg or Pope Air Force Base should contact the Fayetteville chapter at 910-867-8151.
Service members seeking emergency financial assistance during duty hours should contact Army Emergency Relief at 910-396-2507/7289 or the Air Force Aid Society at 910-394-2538. If financial assistance is needed for emergency travel on nights, holidays and week-ends, service members should contact the American Red Cross Armed Forces Emergency Service Center at 1-877-272-7337.
Health and Safety Services Classes and Disaster Assistance
Contact the Highlands Chapter of the American Red Cross in Fayetteville at 910-867-8151 for information on locally conducted classes such as CPR, First Aid, Water Safety, Instructor Training, as well as disaster assistance and disaster training classes. These classes are held both on Ft. Bragg and in Fayetteville.
Army Emergency Relief Program is available to assist soldiers and their families, in the form of interest free loans and grants; for emergency travel and other financial emergency situations such as non-receipt of pay, mechanical POV repairs, loss of funds, dental and medical expenses, funeral expenses, rent, food, and utilities. See the Financial Assistance Program for further information. For emergency financial assistance after normal duty hours (M-F; 0800 - 1700). Call the American Red Cross @ 877-272-7337.
No matter how well you have planned your move, emergencies do happen. If you encounter an emergency that will prevent you to be on time for signing-in call the Fort Bragg Reception Company, 910-396-9955/4244 or 910-396-4250.