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Visitors Control Center
Brooklyn, NY 11252
After Hours PMO
Contact information for key programs and services at this installation.
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
All incoming military/civilian personnel must report to the visitor's center located on 101st St. and Sterling Dr. next to the main gate. All personnel are required to have a visitors pass on the installation. Military personnel assigned to Fort Hamilton will need to in-process through their assigned unit. The personnel administrative center or the staff of the new unit of assignment will provide all newly assigned soldiers with other in-processing requirements. Military personnel assigned to the Fort Hamilton Garrison are to report to the military personnel office located in Building 114 White Ave. The Fort Hamilton personnel's office hours are Monday-Wednesday-Friday 8 a.m.-noon and 1:15 p.m.-4 p.m., and Thursday's 1:15 p.m.-4 p.m. The Fort Hamilton Military Personnel Office telephone number is DSN 312-232-4557 and commercial phone is 718-630-4557.
Leave Procedures: Ensure that proper leave request is submitted to the personnel office prior to taking leave.
Please know as command policy, it is essential that all military personnel assigned to the garrison attend the newcomer's orientation. The military personnel office will ensure that a date and time is given on the in-processing checklist. Spouse and family members are also welcome to attend. Newcomer's orientation is always scheduled the last Thursday of every other month. For further information, please contact the relocation program manager at 718-630-4462 or 718-630-4754.
Temporary lodging reservations must be made in advance to ensure availability. Please contact the Intercontinental Hotel Group Army Hotel for reservations and information at 718-439-2340 or central reservations at 877-711-8326. Front desk service is available 24 hours, seven days a week. IHG is located on 107 Schum Ave. If traveling with a pet, please call in advance to make reservations. A nonrefundable $75 pet fee is required at check-in. No more than two pets allowed and each pet cannot exceed the 80 pound weight limit.
If you get married before you PCS, you must inform your commander and follow the procedures exactly as you are given them. The Military will not pay for travel and housing of your spouse if you do not follow proper procedures.
Concurrent travel is defined as travel under which the member is accompanied or immediately followed by the member’s spouse and/or dependents. Command sponsorship is defined as a dependent being entitled to travel to commands at government expense and endorsed by the appropriate military commander to be present in a dependent's status at a duty location. Both are important when concerning PCS or temporary duty travel to Fort Hamilton, especially when coming from an overseas assignment. Service members are reminded that if family members or dependents are not specifically included on their military orders, and/or command sponsored, the service member will incur all of the travel expenses out-of-pocket. Service members should contact their unit S-1 or administrative office for further information.