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Army
Army Emergency Relief
114 White Ave - ACS
Brooklyn, NY 11252
718-630-4754
ACS Staff
312-232-4754
AER Officer Only
Contact information for key programs and services at this installation.
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
The local chapter of the American Red Cross is located in New York City. The American Red Cross Blood Services can be reached toll-free at 800-448-3543.
Army Emergency Relief provides interest-free loans to active duty and retired military to assist during times of financial crisis which could possibly include initial rent and security deposits. AER also provides non-repayable grants to surviving spouses and orphans of deceased soldiers. A grant may be provided for the active duty or retired service member in extreme circumstances where repayment would create a hardship on the family. Other emergency assistance provided includes the Navy-Marine Corps Relief Society, Air Force Aid Society (to include Space Force) and Coast Guard Mutual Assistance.
As of September 1, 2024, the Fort Hamilton AER officer is in the process of permanent change of station. Please refer to the American Red Cross at 1-877-272-7337 or ACS Staff at 718-630-4754, DSN 312-232-4754 or visit the AER website.
Information on Fort Hamilton facilities and activities, the local community and local charitable organizations can be found at Army Community Service in Building 114, White Ave., or by calling 718-630-4754 or DSN 312-232-4754.
The local chapter of the Salvation Army is located at 82nd Street, Brooklyn. They can be reached at 212-975-9988. The national headquarters of the Salvation Army can be reached toll-free at 800-725-2769 (800-SAL-ARMY).
311 is New York City's online website and the phone number for government information and non-emergency services. Whether you're a resident, business owner or visitor, all the resources of New York City are just a phone call away. 311 Online provides you with information and access to New York City government services. The same information and assistance you currently receive by calling 311 is now easily available at 311 Online.