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United States Air Force
Steen Blvd. Front Gate/Visitors Center
Grand Forks AFB, ND 58205
Law Enforcement Desk
Health care and other services for families with special needs are available and accessible to military families across all installations. It’s important to know that programs and service may vary from installation to installation. Make sure you make contact with your health care provider(s) before your move. Also make sure you know how to reach them during and after your move in case of emergencies.
If you anticipate a move to another TRICARE region, learn the steps you should take to make sure your transition is as smooth as possible by visiting Moving. On arrival at the new duty location, you or your sponsor can contact the Beneficiary Counseling and Assistance Coordinator, or BCAC, at the military treatment facility if you have questions or need assistance to obtain authorizations for TRICARE Extended Care Health Option services, if applicable.
All TRICARE regional offices and most military treatment facilities are staffed with beneficiary counseling and assistance coordinators, or BCAC, who can provide help with understanding your health care benefit and guidance on getting the services needed. If you or your family member has more severe needs, contact your TRICARE case manager.
Medicaid provides health coverage for individuals and families with low incomes or have a disability. The department of social services or the department of medical assistance may administer the Medicaid program in your state. Supplemental Security Income, or SSI, is a cash assistance program intended to meet basic needs for disabled adults and children who have limited resources. Families must reapply after moving to a new state.
Many states offer services for children with special health care needs funded by the Maternal and Child Health Services Block Grant, or Title V. State departments of health websites and local health departments can provide information on state health benefits. The Maternal and Child Health Bureau website has more information, including state points of contact.
The Extended Care Health Option provides financial assistance to beneficiaries of active-duty service members who qualify based on specific mental or physical disabilities. The Extended Care Health Option offers an integrated set of services and supplies beyond the basic TRICARE program. Regional contractors in each of the TRICARE regions and overseas administer the program.
The clinics and services available at military treatment facilities vary by location. Before you move, identify the military treatment facility that will serve you, visit its website to learn about the services available and get contact information.
Case management involves a team of health care professionals who help you and your family find solutions to complex health problems. It is important to inform your case manager if you are moving as he or she will connect you with the case manager at your new location.
Contact your installation’s household goods/transportation office for information on special procedures for the transportation of medical equipment.
TRICARE debt collection assistance officers, or DCAO, are assigned to regional offices and military treatment facilities worldwide and can help beneficiaries understand and get assistance with debt collection issues related to TRICARE.
The mission of the 319th Medical Group is to promote healthy lifestyles and optimize mission performance through quality care for all Warriors of the North. They are committed to operational readiness, outstanding customer service, and always delivering world-class health care.
The Grand Forks AFB Clinic serves a local patient population of more than 3,800 active duty and retired members and their families. The clinic is located at 1599 J Street, Building 109. Active duty personnel have first priority. Retirees and family members enrolled in TRICARE Prime are guaranteed access to the clinic. Those beneficiaries not enrolled in TRICARE Prime will only be seen on a "Space Available" basis.
The Grand Forks AFB Clinic provides routine and acute care Monday through Friday. For appointments, call 701-747-5601. Ancillary services (Pharmacy, Lab and Radiology) will be open at 8:00 am each day for appointments. Services provided are as follows;
Public Health Women's Health
Appointments, and prescription refills can be made through Tricare Online and through the Patient Portal via secure messaging.
There is no emergency room at Grand Forks AFB. For medical emergencies, call 911 (let the dispatcher know that your emergency is on Grand Forks AFB) or proceed directly to your nearest emergency room. The clinic provides 24 hour on base ambulance service, providing transportation if needed, to the Altru Hospital Emergency Room in Grand Forks. Patients are asked to contact their Primary Care Manager (PCM) within one duty day to report any care received at an emergency room to ensure proper follow-up. To report, call the Appointment Call Center at 701-747-5601 and choose option No. 1. Please note: All Active Duty and TRICARE Prime patients must have prior authorization before Urgent Care visits.
Days and Hours of Operation
New! Clinic: Monday through Friday 7:30 am to 4:30 pm.; closed Sat & Sun, Holidays & Goal Days.
Pharmacy: Mon-Fri 7:45am-5:00pm. The pharmacy now has a Med Safe drug return box. Please feel free to bring any unused prescriptions to the pharmacy and drop into the Med Safe box for safe disposal. The Pharmacy can be reached via phone at 701-747-5382.The clinic is closed the third Friday of each month all day for training.
At least 30 days prior to your move:
If your child is receiving early intervention or special education services, request a copy of the following information:
As you leave your duty station, it is highly suggested for you to you to:
When you arrive at your new duty station it is suggested that you:
It is easier for the receiving school to start the appropriate special education or early intervention services for your child when you hand-carry important information about your child. Each state’s Special education and Early Intervention Programs policies, policies and or procedures may differ, however you should expect that every effort will be made to meet your child's needs. The current individualized education program will be recognized by the school's special education committee and interim services should be provided in a timely manner.
Enrollment in the Exceptional Family Member Program (EFMP) is mandatory once a special need is identified.
The FMRC Coordinator at the Medical Treatment Facility will review all forms and advise sponsor as to any additional documentation needed to authorize travel as well as procedures for geographically separated families.
A Q-coded family, otherwise known as a family member identified with special needs will have completed a facility determination to come to Grand Forks Air Force Base. Services and support groups will be referred by their specialty doctor or their primary care manager (PCM).
Some common methods of identifying special needs are: family member clearance packages, assignment deferment process, the birth of a special needs child, self-referral and through agencies such as doctors, social workers, Commanders/First Sergeants and school officials.
Once the need is identified, an interview is conducted with the family by the Family Advocacy office to assess the extent of the special needs. This interview will identify the type of care that must be maintained or continued; ensure services are available and are being met through the base or within the local community; and to establish enrollment. Appropriate documentation such as medical summaries, Individualized Education Plans (IEP's) or Individualized Family Service Plans (IFSP's) must be submitted that clearly identify the need for enrollment. The sponsor is responsible for gathering and submitting these documents. Members will be assigned an Assignment Code of "Q" alerting the AF military personnel center at Randolph of the possible need for special consideration in the assignment process. This does not prevent the member from getting an assignment. It can however, provide for an initial deferment or reassignment. This will allow the member time to set up a medical treatment or special educational program.
Special needs fall into three main categories:
Special Assignment Considerations
All Air Force personnel must remain unencumbered and be able to respond to any contingency whenever called upon to do so. However, special assignment considerations are necessary when a care plan is being established. Air Force personnel are expected to establish their care plan and revert back to worldwide assignment status as soon as possible.
A SNIACP deferment or reassignment is usually appropriate when the special need has been identified or a previously existing condition has developed new issues. A SNIACP Deferment from reassignment is typically requested to allow for initial establishment of a treatment program. Typically a SNIACP Reassignment is requested to be relocated to a location that can meet the needs of the dependent or when the projected assignment does not have adequate services. These assignment actions are not to be considered a base of preference program. Alternate assignment locations are based on both the current projected personnel requirements and the availability of care at military facilities or local civilian facilities utilizing a cost share arrangement.
Special assignment consideration is designed to ensure the availability of services and will continue as long as the need exists. A permanent or prolonged deferment from reassignment cannot be provided. The member must revert to worldwide assignment status once the care plan is in place.
To make a routine appointment call 701-747-5393. Comprehensive dental care is available to all assigned active duty members. Routine care for other classes of beneficiaries is limited and prioritized below:
TRICARE Family Dental Plan Customer Service Inquiries: 1-800-866-8499. TRICARE Family Dental Plan Eligibility questions: United Concordia Web Site
The Delta Select USA TRICARE Retiree Dental Program toll-free number 1-888-838-8737. Answers to questions concerning enrollment, benefits are provided as well as a list of network dentists. You can also visit the Delta Dental web site for this information.
VA Medical Facilities
The VA Medical Center Fargo, ND is located at 2101 Elm Street North. They can be reached at 701-239-3700.
Grand Forks Community-based VA Out-Patient Clinic is located at 3221 32nd Avenue South and can be reached at 701-335-4380.
Mental Health Clinic
The Mental Health Clinic is located on 1599 J St. Bldg. 109. active duty personnel have first priority. Retirees and family members enrolled in TRICARE Prime are guaranteed access to the clinic. Those beneficiaries not enrolled in TRICARE Prime will only be seen on a "Space Available" basis.
Clinic: Mon, Wed, and Fri 7:30am-4:30pm; Tues and Thurs 8:30am-4:30pm; closed Sat & Sun, Holidays & Goal Days.
The Mental Health Clinic provided prevention, evaluation, treatment, consultation, and information regarding mental health issues to active duty personnel and family members on a limited bases. Prevention programs are available to the entire base population. Services Offered: The staff consists of psychologists, clinical social workers & mental health technicians. The clinic offers individual and group counseling to active duty members. Referrals are available for services not provided by this clinic. Typical problems helped at our clinic include work stress, anxiety problems (including phobias and panic attacks), depression, divorce or grief management, and crisis management. We provide briefings on Stress, Suicide Awareness and other topics. Mental health care for dependents is available through TRICARE. Contact MH for a current listing of TRICARE approved providers or visit www.triwest.com