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United States Air Force
Fleet and Family Support Center
1005 Jefferson St.
WS- Goose Creek, SC 29445
Relocation assistance can provide support if you’re preparing to move or PCS. The programs and services defined below are provided by the Military and Family Support Center. In addition to the assistance program, a variety of other services may be available. Check the additional information topic to see what unique installation services are available to you.
If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the relocation assistance program provides services and resources to help make this transition as smooth as possible. Below is a list of resources.
If you have PCS orders for JB Charleston, visit the Family Center Relocation Assistance Office at your current installation for relocation information and planning assistance. There you will receive entitlement information from the experts and answers to your questions. Your local Personal Property office will also be good source of information.Settling in services at the JB Charleston includes:
In addition to the standard resources, our Lending Closet located on the Air Base, has TV/DVD players, microwaves and other small appliances. Pre-made Dish Packs are available at the Weapons Station. Personnel stationed at JB Charleston may borrow items for up to 30 days; however, we are flexible with the length of time that you borrow the items when needed. For example, if you need to borrow the items for longer than 30 days because you will not have your items within the 30 days we can make an extension.
No matter how many moves you've made, always ask for a sponsor. It is always good to have a contact at the gaining base, if not for you, for your spouse. The relocation staff offers a full-service, customer-friendly environment in which to make this your best move yet. No matter how well you've planned, emergencies do happen. Stay in touch with your sponsor and keep them informed of your travel plans.
Before the movers arrive, do a thorough inventory of your household goods - when the movers arrive there is too much going on to attempt to do it then. Make sure you have all your important papers with you and not packed with your household goods.
There are a multitude of resources and services offered by the Airman and Family Readiness Center and other base agencies that will help you to make a smooth transition. The Loan Closet is stocked full of household items available for checkout until your own arrive. At the Airman and Family Readiness Center, newcomers can receive vouchers for up to 20 hours of free child care funded by the Air Force Aid Society. Spouse employment and education assistance is available for spouses seeking employment or continuing their education. The Discovery Center has computers with Internet access as well as a copier, fax, scanner and typewriter. Budgeting assistance and the Air Force Aid Society are available for unexpected expenses due to PCS. For more detailed information, call the Airman and Family Readiness Center at 843-963-4406 or DSN 312-673-4406.
All spouses who are new to the area are encouraged to visit the Airman and Family Readiness Center in Bldg. 500 to get a personal orientation. A spouse orientation, Spouse Intro to JB Charleston, is held on the fourth Wednesday of every month from 9:00- 11:00 at the AFRC. Child care options are available. Spouses may also attend the inprocessing "Quick Start" briefing along with the active duty member. This will be scheduled after arrival at JB Charleston.
The Fleet and Family Support Center Information and Referral Specialist can help with general information, phone numbers, and points-of-contact for civilian and military resources such as the Exceptional Family Member Program (EFMP), child care, employment, housing, immigration, food resources, and financial planning. The Fleet and Family Support Center is your connection to information on Charleston area bases and communities. We invite you to visit the Fleet and Family Support Center in Bldg 755 to discover all we can offer you. Military Spouse 101 workshop is held every other month and is an invaluable tool to learn military protocol, the many benefits, and challenges of the military lifestyle. Reach us at 843.794.7480 (DSN 312-794-7480).
FFSC has a limited loan closet. Kits include appliances (coffee pot, iron, and toaster), and kitchen basics loaner kit (dinner service and cutlery for 4, pots and pans, bowls, etc.) A copy of your PCS orders and a valid military ID enables you to borrow items until your household goods arrive. Permanent party Navy personnel can also borrow items from the Loan Closet at the Air Base.