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Military & Family Readiness Center WS
104 E. Simpson Street
Joint Base Charleston, SC 29404-4913
Contact information for key programs and services at this installation.
Moving is a way of life for service members and their families. Resources like MilitaryINSTALLATIONS, Plan My Move and Military OneSource provide important information to help make moving easier. For many newcomers, a sponsor can help add that personal touch.
A sponsor is assigned by a newcomer's gaining unit and helps the newcomer before, during and after a move. If you haven't been assigned a sponsor, you can request one through your new unit. Units try to match sponsors and service members by rank and family status.
To help prepare sponsors for success, the Sponsorship Program provides training and access to important information and resources that can help newcomers master their move. The Sponsorship Program helps sponsors fulfill their responsibilities, which may include:
Note: Responsibilities may vary based on service-specific policies and guidance. Make sure to check with your service branch for sponsor training requirements.
Overall, the Sponsorship Program aims to:
For more information on the Sponsorship Program, contact your installation Military and Family Support Center.
Sponsorship is also available for youth. Installation youth sponsorship programs help military-connected youth make a successful transition to a new community. Primarily directed to preteen and teenaged youth, installation youth programs/centers provide information and materials on programs and services available at their new location. Where available, youth can exchange emails, talk on the phone or chat online with other youth. The youth program staff at your new installation can offer more information on installation youth sponsorship programs.
You can also contact your installation School Liaison Program office for information about school-based youth sponsorship programs such as Anchored4Life and Student2Student. These peer-to-peer programs help your student adjust to and navigate their new school.
If your child would like to become a youth sponsor, contact your installation School Liaison Program or youth program/center.
A sponsor is someone from your new unit or command who is assigned to assist you with settling into your new location. Sponsorship is an official duty.
Your sponsor or gaining unit will provide you with an electronic Sponsor Packet with extensive information on Joint Base Charleston and the community. If you do not hear from your sponsor, you can contact Military & Family Readiness Center-Air Base for assistance at (843) 963-4406 or DSN 312-673-4406. Your Sponsor should meet you upon arrival, but in the event they do not meet you upon arrival, the 24-hour check-in point is the Inns of Charleston (843) 963-8000 or DSN 312-673-8000.
Upon receiving Permanent Change of Station orders, contact the local base Postal Service Center and complete an AF Form 624 for a change of address. The temporary mailing address for Joint Base Charleston is Rank/Name, Postal Service Center 1 Box 8000, General Delivery, Joint Base Charleston, SC 29404-5361. If needed, your sponsor can and should assist you.
If you have not been assigned a sponsor or have not been contacted by your sponsor, you may request one by contacting your new command. Each separate tenant command is responsible for its own sponsorship program. For more information on requesting a sponsor, contact the administrative offices for your command (see Major Units Listing tab).
All mail should be forwarded to your gaining command's address. Your sponsor can make arrangements for holding your mail until your arrival. If you have questions regarding sponsorship or the process contact Military & Family Readiness Center-Weapon Station at (843) 794-7480 or DSN at 312-794-7480.