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Truman Gate Visitors Center
Truman 24 hour gate
Kirtland AFB, NM 87117
Contact information for key programs and services at this installation.
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
Active-duty military personnel arriving at Kirtland Air Force Base during normal duty hours are to report in uniform to the commander’s support staff of their new unit as soon as possible after checking into their lodging.
If you arrive at Kirtland Air Force Base after normal duty hours, or on a weekend or holiday, you must check in at the Kirtland Inn Lodging Office, Building 22016, on 18th Street. Security Forces service members at any of the base gates can direct you to the Kirtland Inn, which is open 24 hours a day. You will need to report in uniform to your new unit’s CSS on the first normal duty day.
The Kirtland Air Force Base Welcome Center streamlines in-processing by providing services from representatives from all required base-level agencies such as Finance, Medical, Housing, Transportation Management Office, Military Personnel Flight and Pass and ID. Your CSS or sponsor will schedule your appointment for in-processing at the Welcome Center. The in-processing packet for the Welcome Center can be found on the Kirtland Air Force Base website by selecting Kirtland Air Force Base Welcome Center under Newcomers at the top of the webpage.
The Welcome Center is located in Room 119 of the Consolidated Support Center, Building 20245. The address of the Consolidated Support Center is 1451 4th St. SE, Kirtland Air Force Base, NM 87117.
Part of in-processing is attending the Newcomers’ Welcome Orientation & Information Fair. Please sign up to attend with the Airman and Family Readiness Flight (A&FRF) before leaving the Consolidated Support Center after your in-processing appointment at the Welcome Center. The A&FRF is located in Suite 126 of the Consolidated Support Center and is open 7:15 a.m. to 4 p.m., Monday through Friday. You can also sign up for the Newcomers’ Welcome Orientation by calling the A&FRF at 505-846-0741/0751 or by sending an email to the Airman & Family Readiness Flight.
Permissive Temporary Duty Travel for Housing Hunting
If you ask for permissive temporary duty travel for house hunting you may be granted up to 10 days. Contact your new unit's command support section for more information.
Civilian employees should report to the Civilian Personnel Office, Building 20245, Room 132, weekdays 8 a.m. to 4 p.m. for in-processing.
The Kirtland App provides real-time information on all things related to Kirtland Air Force Base. The app is available on both the Apple App and Google Play stores.
Temporary Lodging Reservations
The Roadrunner Inn handles all temporary lodging needs for Kirtland Air Force Base. Lodging is open 24 hours a day and consists of Visiting Quarters, Distinguished Visitor Suites, and Temporary Lodging Facilities. Space can fill up quickly so it is suggested you make your reservation as soon as possible. You will need a copy of your orders and know your arrival date. Your sponsor can also make your reservations for you, with a copy of orders.
Families arriving permanent change of station may stay in one of the Temporary Lodging Facilities for up to 30 days, space permitting. Some of the units are pet-friendly and guests utilizing these quarters must abide by the Air Force Lodging Pet policy and provide proof for all vaccinations at the time of check-in.
Single Airmen E-4 and below arriving after duty hours or on weekends are checked into Kirtland Inn until the first duty day when they are then assigned to their squadron dormitory.
An important item in any move is maintaining uninterrupted mail service. To assist you in this area, there are a few options. First ask your sponsor to provide you with an advance mailing address no earlier than 90 days prior to your arrival. If you are single enlisted member and plan to reside in one of the dormitories, obtain a Postal Service Center box address through your sponsor.
Second, you can also use the following temporary mailing address: