Emergency Assistance

Kirtland Air Force Base: Support Services Emergency Assistance

Kirtland AFB Emergency Telephone Numbers

• Ambulance 911
• Command Post After Hours Emergency 505-846-3777
• Fire 911
• Medical Emergency 911
• Security Police 505-846-7913/7926
• Crime Stoppers 505-846-9111
• Housing Maintenance 505-846-8303
• Civil Engineering Emergency Service Desk 505-846-8222
• Sexual Assault Response Coordinator - Available 24/7 505-846-7272
• KAFB Law Enforcement Desk 505-846-7926/7913

Airman and Family Readiness Flight

The Airman and Family Readiness Flight provides emergency financial assistance services through the Air Force Aid Society to the following eligible individuals:

• Active Duty Air Force members and their dependents.
• Active Duty Army, Navy/Marine Corps, and Coast Guard members and their dependents through reciprocal agreements between the respective service relief societies.
• Air National Guard and Air Force Reserve personnel on extended active duty over 15 days under Title 10, USC.
• Retired military personnel and their dependents on a limited basis.
• Spouses and dependents of deceased military personnel on a limited basis.

Air Force Aid Society

The Air Force Aid Society is the official charity of the United States Air Force. The society is a non-profit organization that promotes the Air Force mission by:

• Providing Worldwide Emergency Assistance
• Sponsoring Education Assistance Programs
• Offering a variety of base Community Enhancement Programs

Emergency assistance usually combines an assessment of the emergency situation and an evaluation of the personal budget to arrive at a decision to make an interest free loan, a grant, or a combination of both. Some examples are:

• Rent or mortgage payment to prevent eviction or foreclosure
• Paying utility bills to avoid being cut off.
• Money to purchase food
• Emergency Travel due to the serious illness or funeral of a family member.
• Money for a dependent's funeral expenses
• Car repair for an essential vehicle.
• Essential dental care
• Pay/allotment problems

Other special situations and unique needs:

The Falcon Loan complements the Air Force Aid Society's standard emergency assistance program. It is a loan of $1000 or less that can be used for the following types of emergency needs:

• Basic Living Expenses (rent, mortgage, food, phone, utilities, gasoline)
• Vehicle Expenses (payment, repair, insurance)
• Emergency travel
• Medical, dental care
• Child care expenses

IMPORTANT NOTE: There is not yet a reciprocal agreement between AFAS, Army Emergency Relief, Coast Guard Mutual Assistance or Navy-Marine Corps Relief Society to process streamlined loans.

American Red Cross

The Mid-Rio Grande Chapter of the American Red Cross provides services to Kirtland AFB, Albuquerque and the following 19 counties which include: Bernalillo, Colfax, Curry, DeBaca, Guadalupe, Harding, Los Alamos, Mora, Quay, Rio Arriba, Roosevelt, Miguel, Sandoval, Santa Fe, Socorro, Taos, Torrance, Union, and Valencia counties. The offices for the Mid-Rio Grande Chapter are located at 7445 Pan American Freeway North East, Albuquerque, New Mexico 87109. For more information call 505-265-8514 or 800 560 2302, which is answered 24/7, 365 days a year.

The American Red Cross office on Kirtland AFB is located in the Consolidated Support building 20245 Room 146, and is staffed by volunteers. For more information contact: 505-846-5564.

Information and Referral

For more information about emergency assistance, contact the Airman & Family Readiness Flight at 505-846-0741/0751 or DSN 312-246-0741/0751.

Local UNITED WAY 211

The Local UNITED WAY 211 provides free information and referrals to health and human services, government agencies, and community based organizations. United Way 2-1-1 is a comprehensive source for information, better connecting our community and increasing self-sufficiency. By providing appropriate referrals to available human services, teachers, individuals, children and families are able to access resources within our community.

• Basic Human Needs Resources: food pantries, clothing banks, shelters, rent assistance.
• Physical and Mental Health Resources: Medicaid and Medicare, children's health programs, counseling, crisis intervention services, drug and alcohol intervention and rehabilitation.
• Senior Services and Disability Programs: adult day care, Meals on Wheels, respite care, transportation, case management.
• Children, Youth and Family Resources: child care, Head Start, youth at risk, mentoring programs, protective services, education based programs, family resource centers.
• Abuse, Neglect and Sexual Assault Resources: domestic violence shelters, violence intervention, protective services, crisis response, victim support services, legal aid.

If you would like help finding resources, it's easy! United Way 211 is here to help. Dial Toll-Free 211 or 505-245-1735 to speak to a specialist. Calls answered 7 days a week, 8a.m. to Midnight, 365 days a year.

Salvation Army

For information on services provided by the Salvation Army Family Services call 505-872-1171.

Sexual Assault Prevention & Response Office

For immediate emergency assistance, contact the Sexual Assault Response Coordinator at 505-846-7272. Available 24/7.