Emergency Assistance

Mission 

The Department of Defense Sexual Assault Prevention and Response Office (SAPRO) promotes military readiness by eliminating sexual assault and ensuring excellence in victim advocacy and prevention efforts through the execution of SAPR policy, planning, and oversight across the DoD Community. 

Services Offered: 

• Certified specially-trained Sexual Assault Response Coordinators (SARCs) and Sexual Assault Prevention and Response Victim Advocates (SAPR VAs) who help victims obtain services and offer trauma-informed care, referrals, and ongoing nonclinical support  

• Rigorous DoD Sexual Assault Advocate Certification Program (D-SAACP) that requires certification for anyone providing direct services to victims  

• Restricted reporting option that enables access to healthcare and advocacy support, but does not trigger an investigation  

• Worldwide, anonymous, 24/7 crisis intervention support, information, and resources through the DoD Safe Helpline. 

• Professional Special Victims’ Counsel (SVC) and Navy Victims’ Legal Counsel (VLC)  who provide victims with legal representation, support in exercising their legal rights, and help while navigating the military justice system  

• Special Victim Investigation and Prosecution Capability comprised of specially trained MCIO investigators, judge advocates, paralegals, and victim witness assistance personnel  

• Access to gender-responsive, culturally informed services

• Support and protections for Active Duty, Reserve, or National Guard Service members who experience retaliation after reporting 

What are the reporting options? 

Under the DoD's Sexual Assault Prevention and Response (SAPR) Policy, Service members and their adult military dependents have two reporting options - Restricted Reporting and Unrestricted Reporting. Under Unrestricted Reporting, both the command and law enforcement are notified. With Restricted Reporting, the adult sexual assault victim can confidentially access healthcare, advocacy services, and legal services without notification to command or law enforcement. 

Please contact your local SAPR office for further guidelines and information or visit the DoD Safe Helpline Reporting Options. 

I think I was sexually assaulted. 

If you have been, or think you may have been sexually assaulted, immediately contact the DoD Safe Helpline or contact a local Sexual Assault Response Coordinator (SARC), or a Sexual Assault Prevention and Response Victim Advocate (SAPR VA). 

Someone I supervise has been sexually assaulted. 

Contact a local Sexual Assault Response Coordinator (SARC), or a Sexual Assault Prevention and Response Victim Advocate (SAPR VA) for further information. 

SAPR Directory - NB Coronado 

Key Links: 

DoD Safe Helpline

United States Department of Defense Sexual Assault Prevention and Response 

From the first day of enlistment, service members and their families are eligible for assistance from the American Red Cross.  

The American Red Cross offers support to military family members who must contact deployed sailors, verification of emergency leave information, emergency financial assistance, counseling, access to veterans' services and resource referrals on a wide variety of topics. In a natural disaster or emergency, the American Red Cross will provide additional support in the form of shelters, counseling, and volunteers to assist with your needs. 

The Red Cross Service to the Armed Forces (SAF) branch of the American Red Cross offers a wide range of resources to service members, veterans and their families. Resources include 24/7 emergency communications services; Reconnection, Coping with Deployment and Mind-Body workshops; hospital and general volunteer opportunities; information and referral services; hospital and rehabilitation support programs; deployment services and more. 

The Red Cross has launched the Hero Care App to help members of the military, veterans and their families identify and access both emergency and non-emergency Red Cross services from anywhere in the world. The Hero Care App is available to download for free in app stores, by texting ‘GETHEROCARE’ to 90999 or by clicking on the following link from a mobile device http://3cu.be/sharehc.

For more information, please visit the American Red Cross Service to the Armed Forces Center or call 877-272-7337. 

The Navy-Marine Corps Relief Society (NMCRS) mission is to provide, in partnership with the Navy and Marine Corps, financial, educational, and other assistance to members of the Naval Services of the United States, eligible family members, and survivors when in need; and to receive and manage funds to administer these programs.

The Navy-Marine Corps Relief Society provides several programs to assist with financial needs and emergencies such as:

• Quick assist loans (Quick Assist Loans)

• Emergency transportation

• Visiting nurses

• Funeral expenses

• Medical/dental bills (patient's share)

• Food, rent and utilities

• Disaster relief assistance

• Childcare expenses (Budget for Baby)

• Essential vehicle repairs

• Unforeseen family emergencies

• Education assistance

• Thrift shops (NMCRS Thrift Shops)

Service members or eligible family members with an emergent need should contact the nearest NMCRS office to make an appointment. For the most time-critical emergencies, service members may be able to be assisted in an office the same day, but it is best to call the nearest office first to speak with a caseworker to determine how NMCRS may best be able to assist. If available, plan to bring your military identification card, most recent Leave and Earnings Statement, and any documentation that helps with verifying the need to the office. If you are outside the San Diego area and the San Diego area NMCRS offices are closed, or the emergency cannot wait until the next business day, the American Red Cross may administer emergency funds on behalf of NMCRS to qualifying service members and their families. Call the American Red Cross Service to the Armed Forces Center or call 877-272-7337.

For more information, please visit Navy-Marine Core Relief Society.

NMCRS Offices- Metro San Diego:

Naval Base Coronado- Naval Air Station North Island: 619-545-4477

318 Saufley St, Bldg. 318, Rm 119 PO Box 357075
San Diego, CA 92135-7075

Naval Base San Diego (Dry Side): 619-767-6800

3115 Dolphin Alley, Bldg. 270
San Diego, CA 92136-8103

Marine Corps Air Station Miramar: 858-307-1807

Marine Corps Air Station
Elrod Ave, Bldg. 2273
San Diego, CA 92145

Marine Corps Recruit Depot: 619-524-5734

4025 Tripoli Ave, Bldg. 14
San Diego, CA 92140

211 San Diego

211 San Diego offers resource referrals 24 hours a day, 7 days a week, serving as your free, confidential one-stop service for community, health and disaster-related resources. 211 provides access to more than 2,000 agencies to provide the assistance you need, in or around San Diego. For more information, call or visit the 211 San Diego website.

Contact Information:

• Dial 2-1-1 from a landline telephone.
• Dial 858-300-1211 from a cellphone or phone on a military installation.
• Dial 7-1-1 if you are hearing-impaired and ask to be connected to 2-1-1 858-300-1211.
• Email: 211help@211sandiego.org 

Courage to Call 

Courage to Call is a free, confidential, veteran-staffed 24/7 helpline dedicated to assisting active-duty military personnel, veterans, reservists, guard members, and their families, regardless of discharge status, through information, guidance, and referrals. For more information, please visit Courage to Call.

Types of assistance include:

• Access to resources or referrals
• Employment services
• Food, housing and shelter
• Rent and utility assistance
• Counseling/mental health services
• Family and legal resources
• VA and other benefits and information
• Veterans transition services
• Low-cost or no-cost recreation

Contact Information:

• 877-698-7838 OR
• Dial 2-1-1 option 4

The Commander, Navy Region Southwest Fleet and Family Support Center (FFSC) provides information and resource referrals for a variety of community and military agencies. FFSC consultants can provide individualized clinical counseling, relocation assistance, resume assistance, financial consultations, and more.  

For more information on resources available to you and your family, for crises or routine situations, please contact Naval Base Coronado FFSC at 619-545-6071 or visit the Fleet and Family Support Centers website. To schedule an appointment or register for a workshop at your FFSC, please call Centralized Scheduling at 866-923-6478.

Should you find yourself in an emergency situation, be sure to contact your gaining command point of contact to alert them of the situation. The following resources below can also provide you with information and referral services.

Military OneSource

Military OneSource professionals are available to military and their families, 24 hours a day, 365 days a year. 
Should you experience an emergency while traveling to your new duty station, the nearest military installation may be able to assist you. If you are unsure of how to locate the nearest installation or need resources in an emergency, you can go on-line to Military Installations or call Military OneSource at 800-342-9647 from anywhere within the United States. If calling from overseas, you can reach Military OneSource by calling collect 703-253-7599 or consult other International Calling Options.

Ombudsman

An Ombudsman is an official representative of the Commanding Officer who plays a vital role in establishing and maintaining current and accurate communication between the command and its family members. Your new command Ombudsman may also be able to provide you with resources during an emergency.

American Red Cross

Every day, the American Red Cross provides 24/7 global emergency communication services and other support in military and veteran health care facilities across the country and around the world. To speak withh a Red Cross Emergency Communications Specialist call 877-272-7337. If you need other options, pleae visit their website.