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Air Force
Military & Family Readiness Center - Relocation Programs
Bldg 460
Kansas Road
RAF Mildenhall
Bury St Edmunds, Suffolk United Kingdom IP28 8NG
+114-41-638-54-3406
+114-41-638-54-3514
314-238-3406
314-238-3514
Contact information for key programs and services at this installation.
Moving is a way of life for service members and their families. Resources like MilitaryINSTALLATIONS, Plan My Move and Military OneSource provide important information to help make moving easier. For many newcomers, a sponsor can help add that personal touch.
A sponsor is assigned by a newcomer's gaining unit and helps the newcomer before, during and after a move. If you haven't been assigned a sponsor, you can request one through your new unit. Units try to match sponsors and service members by rank and family status.
To help prepare sponsors for success, the Sponsorship Program provides training and access to important information and resources that can help newcomers master their move. The Sponsorship Program helps sponsors fulfill their responsibilities, which may include:
Note: Responsibilities may vary based on service-specific policies and guidance. Make sure to check with your service branch for sponsor training requirements.
Overall, the Sponsorship Program aims to:
For more information on the Sponsorship Program, contact your installation Military and Family Support Center.
Sponsorship is also available for youth. Installation youth sponsorship programs help military-connected youth make a successful transition to a new community. Primarily directed to preteen and teenaged youth, installation youth programs/centers provide information and materials on programs and services available at their new location. Where available, youth can exchange emails, talk on the phone or chat online with other youth. The youth program staff at your new installation can offer more information on installation youth sponsorship programs.
You can also contact your installation School Liaison Program office for information about school-based youth sponsorship programs such as Anchored4Life and Student2Student. These peer-to-peer programs help your student adjust to and navigate their new school.
If your child would like to become a youth sponsor, contact your installation School Liaison Program or youth program/center.
Please contact your sponsor for additional information about your move, to coordinate your transportation and lodging arrangements before arrival. If you have not been assigned a sponsor, or have other questions or concerns, please contact the Relocation Assistance Program Manager at the Military and Family Readiness Center (M&FRC) at 100fss.fsfr@us.af.mil or call DSN 314-238-3406 or 011-44-16-3854-3406.
Once you receive your orders, you can get a Post Office box to forward your mail up to 45 days before arrival. This can be arranged by you or your sponsor with a copy of your PCS orders and a completed Post Office Receptacle worksheet. If you provide your sponsor with a copy of your orders they will be able to secure a Post Office box for you. Alternatively, contact the Post Office directly using this website link, where you can find the worksheet, https://www.100fss.com/post-office and email the Post Office. if you have any further questions.
Soon after arrival, your sponsor can assist you with some of these requirements that you and or your family may need. Discuss the variety of options with your sponsor:
Your sponsor is here to assist you and your family throughout this process, before, upon, and after arrival.