Contact information for key programs and services at this installation.
Health care and other services for families with special needs are available and accessible to military families across all installations. It’s important to know that programs and services may vary from installation to installation. Make sure to contact your health care provider(s) before your move. Also make sure you know how to reach them during and after your move in case of emergencies.
Whether this is your first move, or you’re a seasoned professional, moving can be a challenge. A little planning and preparation can help make your move as easy as possible. Try the following Defense Department resources to help you get organized:
Make sure your transition is as smooth as possible by visiting Moving on the TRICARE website. Talk to your medical case manager before you move. They can help you find a new doctor and other resources to avoid any interruptions in coverage.
On arrival at your new duty location, you or your sponsor can contact the Beneficiary Counseling and Assistance Coordinator at the military treatment facility. They can help if you have questions or need assistance with authorizations for TRICARE Extended Care Health Option, or ECHO, services.
All TRICARE regional offices and most military treatment facilities are staffed with beneficiary counseling and assistance coordinators who educate beneficiaries and help with TRICARE-related eligibility, enrollment, referrals/authorizations and claims processing questions. If you or your family has more complex needs, contact your TRICARE case manager.
TRICARE debt collection assistance officers are assigned to regional offices and military treatment facilities worldwide. DCAOs assist with confirmed debt collection due to unpaid TRICARE claims. Please note, the debt must be in collections or listed on your credit report.
Medicaid provides health coverage for eligible individuals and families with low incomes or with special needs. The department of social services or the department of medical assistance may administer the Medicaid program in your state. Supplemental Security Income is a cash assistance program intended to assist adults and children with special needs who have limited resources. Families must reapply after moving to a new state.
Medicaid waivers are state-specific Medicaid programs that provide funding for long-term care services to be provided in the community instead of in nursing homes or hospitals. There may be waitlists for waivers, however many states have agreed to the policy of allowing active-duty military families to enroll in their state of legal residence to get on the wait list.
Learn more about Benefits for Families With Special Needs, or review the Government Assistance Programs course on MilLife Learning.
The TRICARE Extended Care Health Option provides supplemental services to:
The qualifying family member’s disability must be entered properly in the Defense Eligibility Enrollment Reporting System to have access to TRICARE ECHO services.
For qualifying medical and/or educational special needs, TRICARE ECHO offers integrated services and supplies beyond those offered by your TRICARE program option (such as TRICARE Prime and TRICARE Select). See this TRICARE ECHO factsheet for more information, or listen to this TRICARE ECHO webinar on Military OneSource.
Military hospitals and clinics are found at military bases and posts around the world. They are also referred to as military treatment facilities. Before you move, find out your new military treatment facility and contact them for local information.
Medical case management involves a team of health care professionals who help you and your family find solutions to complex health problems. It is important to let your medical case manager know if you are moving. They can help you connect with a medical case manager at your new location. Learn more about TRICARE case management services.
If your family member has special transportation needs for the move, such as oxygen or a special bed or wheelchair, contact your TRICARE medical case manager. They can advise you on equipment and transportation.
You can also contact your current installation’s household goods/transportation office (outbound) for information on special procedures for transporting medical equipment.
Exceptional Family Member Program
The EFMP-system is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated medical, educational, housing, community support, and personal services to families with special needs.
An EFMP family member is a family member (child or adult) with any physical, emotional, developmental, or intellectual disability that requires special treatment, therapy, education, training or counseling.
Screening is mandatory for all family members who will accompany a service member to an overseas duty location, and mandatory for family members enrolled in EFMP. This includes educational screening when the family member is under the age of 21. The military service considers the needs of the family member when considering an overseas assignment. For additional information see the RAF Mildenhall PCS & Welcome Site.
The Department of Defense operates two programs that provide educational services to children with developmental delays and disabilities, in compliance with the Individuals with Disabilities Education Act (IDEA). Eligibility for services is determined according to procedures outlined in DoD Instruction 1342.12, Provision of Early Intervention and Special Education Services to Eligible DoD Dependents, April 11, 2005.
EDIS -- Educational and Developmental Intervention Services (EDIS) is a military program that provides services to eligible beneficiary children with special needs. Early Intervention (EI) provides services for infants and toddlers (birth to 3 years old). Related Services (RS) provides services for children 3-21 yrs old. EDIS is available at all locations where there is a DoD school.
Early Intervention (0-3 years) -- The EDIS Early Intervention team, consisting of a multi-disciplinary team of allied health professionals, assist families of infants and toddlers with developmental delays or other qualifying conditions to achieve goals that enhance functional independence and support school readiness. EDIS provides services in the child's natural environment (home, childcare center, etc.), and embedded in family routines.
Related Services (3-21 years) -- The Related Services team in cooperation with The Department of Defense Education Activity (DoDEA) Schools provides special education and related services to school aged children with a disability or other qualifying condition. In overseas communities, the availability of services varies according to the size of the community, its location, and the military mission.
In this community, services may also vary by school. If your child requires specialized services, contact the School Liaison Office (SLO) at DSN 226-5077/5078 or commercial 011-44-1638-525077/ 525078 before accepting housing to find out more about living in the appropriate catchment areas. For example, Lakenheath Elementary School has a preschool program for children with disabilities whereas Feltwell Elementary School does not. Your medical clearance must be approved through your losing installation and any appeal information must go through them.
The Lakenheath Complex Schools include Lakenheath ES, Lakenheath MS, Lakenheath HS, Liberty Intermediate School and Feltwell ES. Feltwell ES and Lakenheath MS are located on RAF Feltwell, which is approximately 11 miles from RAF Lakenheath. Special needs services at Feltwell ES are not at the same level as those at Lakenheath ES. Parents with children on IEPs should contact the schools prior to securing housing.
In the Lakenheath Complex, DoDEA schools provide the following level of services:
If your child requires specialized equipment (for example large print books, an FM trainer, or Braille services) contact the Area Special Education Coordinator in Wiesbaden, Germany.