Emergency Assistance

“An emergency is a sudden and unexpected medical condition, or the worsening of a condition, that threatens your life, limb, or sight and requires immediate treatment.  Emergency care is normally provided at a hospital emergency room.”

No matter how well you have planned, emergencies do happen.

What should you do in case of an emergency while you are traveling? Contact your command and inform them of the emergency. Then follow the guidance given from your command exactly.

Emergency: Call 911 or go to the nearest emergency room:

• Active duty service members must contact their PCM within 24 hours of going to the ER.
• Family members do not have to contact their PCM unless the need follow up care.
• Call 444-5445 to locate the ER nearest you.

“Urgent care pertains to those medically necessary services that are required for an illness or injury that is not considered an emergency but has the potential for further disability or death if treatment is delayed for longer than 24 hours”

Urgent: See any TRICARE-authorized provider:

• Active duty services members must contact TRICARE prior to seeking care to to avoid Point of Service (POS) charges.
• Family members no longer need prior authorization. 2 per year limit has been removed, they can go as often as needed without prior authorization.
• Call the TRICARE EAST region 800-444-5445 if you need help finding an in network authorization 

Prescriptions: Military treatment facility pharmacy: www.tricare.mil/mtf   TRICARE or 877-363-1303

Tinker AFB is located in the TRICARE East Region 800-444-5445

The Military family Readiness Center (MFRC) no longer handles the Air Force Aid requests.  However, Service members can call the MFRC or stop by for questions.  The MFRC can give the SM a book with step by step instructions on how to request Air Force Aid assistance.  The MFRC can also support the SM with a computer to request assistance for the online method. 

The following are examples of some of the financial needs that could qualify you to receive emergency financial assistance.

• Rent/mortgage payment to prevent eviction or foreclosure
• Assistance with utility bills
• Car repairs for an essential vehicle
• Assistance to purchase basic needs
• Pay and allotment problems
• Emergency transportation

Contact the M&FRC for questions at 405-739-2747. To access the application instructions/information visit https://portal.afas..org/ea-eligilibity/

For Navy, Army and other military branch please call Red Cross 877-272-7337

What if it’s after hours or the weekend…how do I get the help I need?  If it’s an emergency that cannot wait until the next workday, contact the after-hours number for American Red Cross assistance by calling 877-272-7337. They can assist you no matter what branch of service that you are with. Be sure to identify yourself as a military member and indicate your branch of service when making your request.

If you have an emergency while in transit (vehicle breaks down, etc.) and you’re not near a base or a post, please contact the local American Red Cross and ask to speak with someone in the military area. Through our agreement with the American Red Cross, you can be assisted wherever you are. 

American Red Cross also provides emergency messages to the military member regarding family emergencies that is available 24 hours a day, seven days a week. If you need to send a message, please contact the local American Red Cross at 405-228-9500. Contact the local Red Cross for messages to include verification of death or serious illness of immediate family, birth announcements, health and welfare reports to service members. 

Make sure you have all your important papers with you during your PCS. Remember to include your commander's, first sergeant's and sponsor's telephone numbers. They can be invaluable to you in case of an emergency while you are in transit. Make sure to keep all document in a binder in a page protector and secured while traveling. Take pictures of your belongings. Take videos of you electronics, showing that they are working and take them with you. Refill and carry all your prescriptions to include your spouse, kids and even pets.

Food Pantry has been closed at the MFRC.  SMs needing assistance can call ot stop by and the MFRC staff will assist where they can.  

Airman's Attic is available to active-duty military E5 and below, their dependents and National Guard or reservist on orders. Airman Attic's operation hours are 7:30 a.m. to 4 p.m (Mon, Tues, Thurs, Fri)  The MFRC closes at 1300hrs each Wed for staff training). Limit one bag and one large item. Contact the Military and Family Readiness Center with any questions at 405-739-2747. Uniform items are not rank restricted.