Emergency Assistance

The U.S. Army Garrison-Detroit Arsenal, Army Community Service Army Emergency Relief office is open Monday through Friday, 8 a.m. to 4 p.m. Call 586-282-0480 (Office), or 520-942-1966 (MS Teams). True emergencies will be evaluated for a bona fide emergency (life or death) and immediate assistance will be provided. It is highly recommended you call for an appointment, to ensure eligibility, and that you bring all required documentation.

If you should have an after hours emergency and need financial assistance from one of the Relief Societies you may contact on holidays, weekends and after normal duty hours the American Red Cross After hours hotline at 877-272-7337 for help. The American Red Cross was founded to aid fallen soldiers on the battlefield prior to adding emergency relief services. Today this effort continues through Red Cross services for military families.

In times of emergencies the Southeastern Michigan Chapter of the American Red Cross keeps tri-county residents in touch with loved ones serving in the United States military. For assistance in reaching a loved one in the U.S military, call the Armed Forces Emergency Section at 313 833-8816 toll-free at 888-317-0860. Red Cross volunteers and paid staff are available 24-hours-a-day, 7-days-a-week and 365-days-a-year.

Emergency financial assistance is available for active duty and retired Army, Air Force, Navy and Marine Corps personnel, widows/widowers, and their dependent family members. Reservists on active duty orders greater than 30 days may also be eligible for financial assistance. Assistance is provided through Army Emergency Relief, Navy/Marine Corps Relief Society, Air Force AID Society and the Coast Guard Mutual Assistance Fund. Coast Guard personnel receive assistance through their individual Unit/Commander. Aid Society Family member scholarship information is also available.

Eligibility

Active service members, single or married & their dependents Reserve and Guard members & dependents on continuous active duty for more than 30 days and surviving spouses or orphans of Soldiers who died while on active duty or after they have retired.

For emergency financial assistance, contact Army Community Service at 586-282-0480 (Office) or 520-942-1966 (MS Teams). ACS is located at 6501 E.11 Mile Road Building 230, Rm 1H055, Warren MI, 48397 or The Southeastern Michigan American Red Cross Office located at 100 Mack Avenue Detroit.

The U.S. Army Garrison-Detroit Arsenal Emergency Assistance Program serves as the liaison office for all military emergency aid societies including Army Emergency Relief, Navy Marine Corps Relief and Air Force Aid. Coast Guard personnel can receive assistance through their Command Unit. The Emergency Assistance Program also offers an Emergency Food Program for the purpose of providing short term emergency food vouchers to military families who are experiencing temporary food shortages due to financial hardships.

Financial emergency assistance can be available for:

• food, rent or utilities
• emergency transportation & vehicle repair
• funeral expenses
• medical/dental expenses
• personal needs when pay is delayed or stolen

Army Emergency Relief also provides undergraduate-level education scholarships to dependent children and spouses. Marine Corps, Navy and Air Force personnel and their families can also obtain scholarship information for their various relief societies.

No matter how well you have planned your move emergencies do happen.

Delayed Arrival

If you encounter an emergency that will prevent you to be on time for signing-in call your gaining unit. Be sure to keep the name of person(s) you talked with as well as the time of such conversation.