Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

For relocation services and assistance, visit Army Community Service located at 6501 E. 11 Mile Road, Building 232, Warren, Michigan, or call ACS at 586-282-0482/0489 or DSN 312-586-786-0482. ACS is open Monday through Friday, 8:30 a.m. to 4:30 p.m. The ACS Loan Closet provides short-term, temporary loans of household items including kitchenware, air mattresses, car seats, small appliances, card tables and chairs and infant play yards/cribs. Welcome packets include maps, installation and community information as well as listings for networking events and opportunities. Make the ACS Family Center one of your first stops and let us help get you connected.

Installation-Specific Information

The Relocation Readiness Program team at ACS helps soldiers and families reduce the stress often associated with frequent relocation for inbound, outbound and multi-cultural families. Services provided includes pre- and post-move briefings, welcome packets, relocation counseling, unit sponsorship training and other assistance for individuals preparing to relocate. Staff also monitors families who are geographically separated from the service member. Please see the Hearts Apart Program in this section for more information.

Inbound Services – Arriving soldiers and family members should make ACS their first stop after arriving at the U.S. Army Garrison Detroit Arsenal. The ACS Family Center is located on 6501 E. 11 Mile Road
Building 232, Warren, Michigan, and is open Monday through Friday from 8 a.m. to 4 p.m. The facility offers the following services and activities:

Individual Newcomer Briefings – Newcomer briefings are held by appointment with the Relocation program manager.

Welcome Packets – Our welcome packets are comprehensive and packed with resources you'll need and want, including maps, information on local programs and events, and contact information for available resources. 

Relocation Counseling and Newcomer Assistance – The well-trained staff at ACS is ready to assist you with information that will ease your transition. Let them guide you through the process!

Loan Closet – ACS strives to provide clean, good-quality equipment for use while your own household goods are in shipment. We offer on-loan hospitality kits (air mattresses/beds, pots, pans, dishes, silverware and glasses), folding tables and chairs, baby equipment, coffee makers, toasters, irons, ironing boards and vacuums.

To borrow from our Loan Closet, stop by the ACS Office in Building 232 to fill out a request for items and to check availability. You may also call 586-282-0482 to place your request over the phone. Items are available only for military members and Department of Defense civilians making a permanent change of station in or out of USAG-DTA.  

Outbound Services – Assistance is also provided to soldiers and families planning to depart USAG-DTA. ACS offers one-on-one relocation planning consultations plus maps and travel information for the gaining installation. The RRP staff will brief the outside continental U.S. soldiers on all aspects of moving to an overseas assignment. The RRP staff provides soldiers with the necessary information to facilitate a smooth move within the continental U.S. as well.

Hearts Apart Program – The Hearts Apart Program is designed to assist and support families left behind when the soldier makes a PCS on an unaccompanied tour or is assigned on a long-term deployment. Family members are provided local information and services specific to their needs. Registered family members will also receive a letter that will keep them in the loop with regard to all of the activities, services and programs available to them on the installation. To register, contact the RRP manager at 586-282-0482 between 8:30 a.m. and 2:30 p.m.

Information and Referral Program – I&R provides general, installation-specific and local area information including welcome packets, area maps, unit sponsor assistance, emergency telephone numbers and specialized and nonspecific referral services such as English as a second language education. Counseling and community service briefings are available upon request for units, the Spouses' Club and Family Readiness group meetings.