Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

The mandated Newcomers Orientation and Information Fair are held once monthly on Tuesday at the Falcon Club. The military personnel section and your command support staff will assist you with signing up. 

Installation-Specific Information

We no longer mail sponsor packages. Virtual sponsor packages are emailed to the CSS/Unit Monitor who, in turn, sends them to the sponsor for inclusion of their personal letter, commander's letter and any other information your commander deems appropriate. At Academy Newcomer Information you can receive pertinent information as well. Prior to your arrival, your sponsor is your most important support system at the Air Force Academy. You may request a sponsor through your local Military Personnel Flight (MPF) or CSS. Your request will be forwarded to your Academy sponsor. Your sponsor can meet you when you arrive, direct you to the appropriate check-in point, give you a "windshield tour" of the Academy and even set up a post office box for you. If you are bringing your family, your sponsor can also assist with making lodging arrangements. If you are single and E-4 with less than three years in service, fax your sponsor a copy of your orders to arrange a dorm room for you in advance.

You will be scheduled for the mandatory Newcomers Orientation when you in-process with your unit CSS. Commanders are notified of no-shows. Newcomers Orientations are usually held the third or fouth Tuesday of each month at the Falcon Club. Spouses are welcome and encouraged to attend. Flyers with information concerning Information Fair are available on the U.S. Air Force Support website.