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Relocation Assistance Program - ACS
St-Stevens-Woluwe Belgium 1932
Contact information for key programs and services at this installation.
Moving is a way of life for service members and their families. Resources like MilitaryINSTALLATIONS, Plan My Move and Military OneSource provide important information to help make moving easier. For many newcomers, a sponsor can help add that personal touch.
A sponsor is assigned by a newcomer's gaining unit and helps the newcomer before, during and after a move. If you haven't been assigned a sponsor, you can request one through your new unit. Units try to match sponsors and service members by rank and family status.
To help prepare sponsors for success, the Sponsorship Program provides training and access to important information and resources that can help newcomers master their move. The Sponsorship Program helps sponsors fulfill their responsibilities, which may include:
Note: Responsibilities may vary based on service-specific policies and guidance. Make sure to check with your service branch for sponsor training requirements.
Overall, the Sponsorship Program aims to:
For more information on the Sponsorship Program, contact your installation Military and Family Support Center.
Sponsorship is also available for youth. Installation youth sponsorship programs help military-connected youth make a successful transition to a new community. Primarily directed to preteen and teenaged youth, installation youth programs/centers provide information and materials on programs and services available at their new location. Where available, youth can exchange emails, talk on the phone or chat online with other youth. The youth program staff at your new installation can offer more information on installation youth sponsorship programs.
You can also contact your installation School Liaison Program office for information about school-based youth sponsorship programs such as Anchored4Life and Student2Student. These peer-to-peer programs help your student adjust to and navigate their new school.
If your child would like to become a youth sponsor, contact your installation School Liaison Program or youth program/center.
For soldier assignment information contact 011-32-2-280-9760 or DSN 314-597-9760.
It is imperative that personnel assigned to Brussels have a sponsor appointed by their gaining unit so that they can ask the necessary questions and be fully acquainted with what to expect in Brussels. Indeed, your assignment and category of support will differ depending on whether you are assigned to Supreme Headquarters Allied Powers Europe or assigned to North Atlantic Treaty Organization. It is important that personnel follow the procedures established by their administrative sections.
If you arrive without a sponsor, immediately advise your unit and you will be assigned one. If you are a civilian employee, you should have been assigned a sponsor as part of the pre-employment process with civilian personnel. If you have not been assigned a sponsor and are in need of one, let the Civilian Personnel Assistance Center know immediately.
Most people arrive at the Brussels International Airport. After deplaning, follow the crowd to customs where you must show your official passport and a copy of your orders. Family members will also need to present their passports. Your sponsor should be waiting for you at the arrivals area (The pick-up zone is located out-site). If your sponsor fails to meet you, you may contact the Military Police desk at USAG Benelux - Brussels: Tel number: 02 280 9760.
Mail from the United States is delivered through the Army Post Office system. You will be assigned a P.O. box at the U.S. Post Office at your duty station. Your sponsor can open a mailbox on your behalf with a copy of your orders, this will allow you to send unaccompanied items in advance.