Emergency Assistance

If you arrive in Korea and you need emergency assistance, you can contact one of the following organizations.

American Red Cross 

Doctors from the medical facility in which the critical patient resides must request the presence of required individuals by name to facilitate expeditious transport of desired family member(s). It is important to furnish the Red Cross with as much information as possible, e.g., full name, Social Security number, medical facility, city and state, and phone numbers. To contact the American Red Cross at 877-272-7337. 

The American Red Cross in USAG Camp Casey, you can call DSN 315-722-4757 or Commercial 0503-322-4757.

Army Emergency Relief

Individual must provide substantiating paperwork to prove the need for assistance. Required documentation normally consists of a copy of the individual's latest pay document, proof of rent/lease payment, proof of bills paid and/or bills to be paid. These documents should always include proof of money crisis situation. Contact Camp Casey Army Community Service, Building 2451, or call DSN: 315-722-1577/1578 for more information on Army Emergency Relief emergency assistance. Applications for assistance may be initiated online at www.aerhq.org but must be completed at the AER section office. If you are unable to reach an AER section office, AER assistance may be obtained through the American Red Cross Call Center 877-272-7337 or at the American Red Cross Financial Assistance website.

TRICARE benefits 

While traveling enroute to Korea, a medical emergency could come up. If you are in need of emergency care, go to the nearest emergency room. You will most likely be required to pay up front and file a claim for reimbursement with TRICARE Overseas claims. If you are a family member enrolled in TRICARE Prime in the States and you need medical care (not emergency care) outside of your military treatment facility, you must call your stateside regional office for care authorization. You will then pay for the medical care up front and file a claim for reimbursement with your TRICARE regional office. TRICARE information for all regions is available online.

Military Police - Casey

Casey Military Police: 722-4726 or 0503-322-4726

Casey Emergency Number: 722-9111 or 0503-322-9111

NO MEDICAL SERVICES  AVAILABLE ON YONGSAN 

Ambulance (Yongsan) DSN: 911 Commercial: 0503-323-9111
Fire (Yongsan) DSN: 911 Commercial: 0503-323-9111
Suicide Hotline (Worldwide Military Crisis Line) DSN:118 Commercial: 0808-555-118
Military Police (PMO) (Yongsan) DSN: 725-6140 or 0503-325-6140
Army Emergency Relief (AER) DSN: 722-1577 Commercial: 05033-322-1577
Barracks Emergency (Work orders or personal issues) DSN: 725-6067 Commercial: 0503-325-6067
American Red Cross (877) 272-7337

Korean National Police: 112 or 02-714-0113 (English Speaking)

More information can be found at https://home.army.mil/yongsan/index.php/contact/phonebook

Emergencies do occur to people while in transit. Before you depart your current installation, ensure you have all your important documents with you. Be sure they don't end up packed with the household goods. Examples of important documents are Noncombatant Evacuation Operations (NEO) packet, orders, passport, birth certificates, social security cards, mortgage documents, rental agreements, HHG inventory, vehicle documents, medical records, power of attorney, immunization records, school records of your children.  Ensure that you have a 60 day supply of prescription medication while PCS'ing.  Be sure to write down your sponsor's name, email and phone number, commander's name, email and duty number.

https://home.army.mil/yongsan/index.php/contact/phonebook