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Army
Army Emergency Relief - (ACS)
Camp Casey, Building 2451
APO, AP 96224
315-722-1577
315-722-1578
503-322-1577
503-322-1578
Contact information for key programs and services at this installation.
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
If you arrive in Korea and you need emergency assistance, you can contact one of the following organizations.
American Red Cross
Doctors from the medical facility in which the critical patient resides must request the presence of required individuals by name to facilitate expeditious transport of desired family member(s). It is important to furnish the Red Cross with as much information as possible, e.g., full name, Social Security number, medical facility, city and state, and phone numbers. To contact the American Red Cross at 877-272-7337.
The American Red Cross in USAG Camp Casey, you can call DSN 315-722-4757 or Commercial 0503-322-4757.
Army Emergency Relief
Individual must provide substantiating paperwork to prove the need for assistance. Required documentation normally consists of a copy of the individual's latest pay document, proof of rent/lease payment, proof of bills paid and/or bills to be paid. These documents should always include proof of money crisis situation. Contact Camp Casey Army Community Service, Building 2451, or call DSN: 315-722-1577/1578 for more information on Army Emergency Relief emergency assistance. Applications for assistance may be initiated online at www.aerhq.org but must be completed at the AER section office. If you are unable to reach an AER section office, AER assistance may be obtained through the American Red Cross Call Center 877-272-7337 or at the American Red Cross Financial Assistance website.
TRICARE benefits
While traveling enroute to Korea, a medical emergency could come up. If you are in need of emergency care, go to the nearest emergency room. You will most likely be required to pay up front and file a claim for reimbursement with TRICARE Overseas claims. If you are a family member enrolled in TRICARE Prime in the States and you need medical care (not emergency care) outside of your military treatment facility, you must call your stateside regional office for care authorization. You will then pay for the medical care up front and file a claim for reimbursement with your TRICARE regional office. TRICARE information for all regions is available online.
NO MEDICAL SERVICES AVAILABLE ON YONGSAN
Korean National Police: 112 or 02-714-0113 (English Speaking)
More information can be found at https://home.army.mil/yongsan/index.php/contact/phonebook
Emergencies do occur to people while in transit. Before you depart your current installation, ensure you have all your important documents with you. Be sure they don't end up packed with the household goods. Examples of important documents are Noncombatant Evacuation Operations packet, orders, passport, birth certificates, social security cards, mortgage documents, rental agreements, HHG inventory, vehicle documents, medical records, power of attorney, immunization records, school records of your children. Ensure that you have a 60 day supply of prescription medication while PCS'ing. Be sure to write down your sponsor's name, email and phone number, commander's name, email and duty number.
https://home.army.mil/yongsan/index.php/contact/phonebook