Unable to connect locally? Contact Military OneSource via secure live chat or call 800-342-9647.
Lower than the U.S. National Average.
If you are having issues with your HHG move(s) or simply have questions, you may stop by or contact the Personal Property Office located on Yorktown Ave. in the Navy Supply Fleet Logistics Center, Jacksonville, in Bldg. 110. Their office is open weekdays, Monday through Friday, 8 a.m. to 3 p.m. but closed on weekends and on federal holidays. If you are unable to stop by, feel free to call the Navy Household Good Customer Service Help Desk at 855-444-6683 or reach out to the NAS JAX Personal Property Office front desk at 904/546-6105.
This installation no longer has a telephone operator. Refer to installation homepage and click on Useful Info/FAQs for the telephone directory.
Florida law requires you to turn on your car headlights whenever there is any restriction to visibility while driving. This includes rain, fog, smoke, as well as at dawn and dusk. You may find that Florida drivers are impatient and tend to speed up to "beat a yellow light" rather than prepare to stop. Consequently, many drivers run red lights and you become the victim. Take an extra second to be sure the oncoming traffic is stopping before you enter an intersection.
Newcomers and departing families may wish to know about the Navy Wives Club's "Not-New" Shop, located behind the Navy Marine Corps Relief Society in rear of Bldg. 13, left side of main gate entrance. The shop is normally open Tuesday and Thursday, from 9 a.m. to 1 p.m. If option is available, this is a great opportunity for you to drop off still usable household items, clothing and military uniforms so that other military and families can use them. Newcomers, junior members, and those just setting up a household could benefit from this opportunity. For more information, phone 904-542-1582 during open hours. If you have large furniture items or appliances you would like to donate, call during open hours for guidance on drop off.
Newcomers and departing families may wish to know about the Navy Wives Club's "Not-New" Shop. This is a great opportunity for you to drop off still usable household items, clothing and military uniforms so that other military and families can use them. Newcomers, junior members, and those just setting up a household, should stop in to check out the bargains. For more information, phone 904-542-1582.
Defense Service Network (DSN) Dialing Instructions
The DSN is the provider of long-distance communications service for the Department of Defense (DoD). Every installation has a special DSN number and the numbers vary by world-wide location. In order to place a call using DSN, the caller must be using a military phone on an installation. Cell phones cannot dial DSN numbers. When dialing a DSN number from a United States installation to another United States installation, it is unnecessary to dial the DSN 312 area code. When dialing a DSN number to/from overseas locations, the DSN area code must be included. For additional assistance use outlook global address list.
MISSION STATEMENT:
"Provide the premier platform for generating and projecting naval power from the shore."
Naval Air Station Jacksonville is the oldest of three Navy installations in the area. For a detailed history of Naval Air Station Jacksonville, please see the Installation homepage.
Estimated numbers (from September 2024):
949,611 (Census, April 2020) and has continued to increase, with some estimates of nearly 1 million Jacksonville metro area residents in 2023.
Population Served:
Base Transportation
There is no base transportation on this installation.
Welcome to Naval Air Station (NAS) Jacksonville, a multi-mission base hosting more than 100 tenant commands. Located in Duval County, along the west bank of the St. John's River in northeast Florida, it is a 20-minute ride to the heart of the City of Jacksonville. NAS Jacksonville occupies approximately 3,400 acres along the scenic St. John’s River and employs more than 21,000 active duty and civilian personnel. NAS Jacksonville services thousands of retirees and family members resulting in nearly $2.7 billion being infused into the local community. NAS is a master air and industrial base, vital to our nation's defense, that supports United States, NATO, and allied forces worldwide. Quarterdeck phone number is 904-542-2338/2339.
Jacksonville Airport is located 18 miles north of downtown Jacksonville, Florida, is situated in close proximity to Interstates I-95 and I-295/ Florida 9A.
Jacksonville International Airport JAX, was just quoted by the New York Times Magazine as one of the cheapest airports to fly out of in the country and is not only the gateway to the City of Jacksonville, Naval Air Station, Jacksonville, Southeast Georgia but also to Florida's sandy beaches, and offers passengers great service, art exhibits and live music, rocking chairs & free WiFi. The Airport is managed by the Jacksonville Aviation Authority.
With two runways and an estimated number of nearly 6 million passengers a year, Jacksonville Airport is served presently by Allegiant, American, Breeze, Delta, Frontier, JetBlue, Southwest, Sun Country, and United, offering non-stop flights to major U.S. cities, with connections around the world.
The baggage claim area is located on level-1 of the main passenger terminal; on level 2 is the ticketing area and pre- and post-security areas are on the Mezzanine level. The terminal has two new Concourses A & C (a new Concourse B is to open soon). The Main Terminal features a large courtyard with several eating options and a stage were local bands perform at the end of each month.
The 'Preferred Customers' (as defined by their airlines), are able to use the Preferred Passenger Lane, as well as all passengers with boarding passes for First or Business Class.
Parking:
Transportation
You can rent a car, take a taxi, a shuttle bus or the public bus. All ground transportation services including rental car agencies, taxi and limousine services are located on the lower level of the passenger terminal adjacent to the baggage claim.
See transportation services available below:
Driving from the Jacksonville International Airport
After you pick up your rental car, proceed down Airport Road 1/2 mile and turn right on Duval Road. Proceed along Duval Road and take the on-ramp to I-295 south. I-295 south takes you west of the city and helps alleviate some of the city traffic congestion. Stay on I-295 south for approximately 22 miles. As you approach the Town of Orange Park, you want to take Exit 10 to Hwy 17 / NAS Jacksonville. After you exit, stay to the left and turn left at the traffic light onto Hwy 17 heading north. In approximately two miles you will pass the Birmingham Gate and another 1/4 miles you need to turn right onto Yorktown Ave, the Main gate entrance to NAS Jacksonville. The Security, pass and decal building is located in building 9 on your immediate right.
NAS Jacksonville is approximately 32 miles from Jacksonville International Airport. Take I-95 South to I-295 South. Exit at US 17. Take US 17 North to Jacksonville Main gate (Yorktown Gate) approximate 2.5 miles on right. The Gate Guard will direct you to your desired destination once on the installation.
NAS Jacksonville is located SW of the City of Jacksonville along the west side of the St. John's River.
From I-95 North (from Daytona Beach): Take I-295 North over the Buchman Bridge. Exit at U.S. 17. Take U.S. 17 North approximately 2.5 miles to NAS Jacksonville main gate.
From I-95 South (from Brunswick, Georgia): Take I-10 West just after downtown Jacksonville. Stay in left lane and exit at U.S. 17 South. Take U.S. 17 South about 6.5 miles to NAS Jacksonville main gate.
From I-10 East (from Tallahassee): Take I-295 South. Exit at U.S. 17. Take U.S. 17 North approximately 2.5 miles to NAS Jacksonville main gate.
NAS, Jacksonville Base Gates / Hours of Operation
NAS Jacksonville has three gates, all of which are located on the west side of the base to the north of I-295 along Roosevelt Boulevard. The Main Gate located on Yorktown Avenue is open 24 hours a day. The Birmingham Gate, which is south of the main gate, is open 5:00 a.m. to 5:30 p.m., Monday - Friday. The Commercial Gate, is north of the Main Gate and is open 5:00 a.m. - 5:00 p.m., Monday - Friday. Only the Main Gate is open on weekends and holidays.
For additional information or questions, contact NAS, Jacksonville PASS and Decal at 1-904-542-4529 DSN 942-4529.
If you drive your private vehicle you will need the following to get your vehicle on base: a valid driver's license, proof of insurance, vehicle registration, Military ID, and a copy of your orders.
There is no Base Operator although you can reach the Naval Air Station, Jacksonville, FL Quarterdeck at: 904-542-2338/2339.