Military and Family Support Center

Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. Offerings include:

• Deployment support to assist you and your family during all phases of the deployment cycle. Learn more about deployment support.
• Relocation assistance to help you prepare for an upcoming move and get settled into your new location. Learn more about the military Relocation Assistance Program.
• Confidential non-medical clinical counseling provides support for a wide range of issues from marital conflicts and stress management to coping with grief and deployment adjustments Learn more about confidential non-medical counseling.
• Personal and family life education assists with developing knowledge and skills to help you navigate your mobile military life.
• Personal financial readiness assists you and your family in building and maintaining your financial readiness.
• Employment assistance supports career exploration, education, training and licensing, career connections and employment readiness for military spouses, transitioning service members, and other family members. Learn more about the Spouse Education and Career Opportunities program, or SECO.
• Information and referral can assist you in identifying and clarifying needs and locating and connecting to services and programs available both on and off your installation.
• Morale, Welfare and Recreation, or MWR services provide lots of ways for you to connect with friends and others for entertainment, rest and relaxation — all at reduced or no cost. Learn more about MWR programs and services.
• The Transition Assistance Program provides the information, skills and knowledge necessary for a successful transition from military to civilian life. Learn more about transition assistance programs and resources.

Military and Family Support Centers may provide other programs such as the following:

Exceptional Family Member Program

Family Advocacy Program

New Parent Support Program

Federal Voting Assistance Program

Services may vary by location and installation. Use the Search tool to find contact information for your installation Military and Family Support Center. Just enter your installation name, Zip code or state.

We’re Here to Serve You! Welcome to the FFSC, Naval Air Station (NAS), Jacksonville, Florida.

We offer all the below listed programs and so much more!  Some of the programs/services offered by the FFSC:

• Clinical Counseling
• Child Counseling
• Family Advocacy
• New Parent Support
• Sexual Assault Prevention and Response (SAPR) Program
• Victim Advocates
• Domestic Violence Awareness
• Men and Women Empowerment Support Groups
• Financial Management
• Ombudsman Program
• Individual & Couples Communication
• Cultural Adaptation
• One-On-One Interview Techniques
• Individual Augmentee (IA)
• Tiny Tots Play Group
• Caring for Aging Parents
• Gold Star
• Parenting Classes
• Exceptional Family Member

Exceptional Family Member Program (EFMP) Liaison 

The FFSC at NAS, Jacksonville is one of five centers across the Navy to provide a full-time EFMP Liaison. The program help meet the needs of families that have physical, mental and/or emotional disabilities.

The goal of the EFMP is to give Sailors the opportunity to excel in their careers by addressing the special needs of their Exceptional Family Members (EFM) in areas such as, chronic medical conditions, mental health, developmental or educational requirements, adaptive equipment or assistive technology devices and services.

Retired Affairs Office (RAO) 

The mission of the RAO is to provide a valuable link between the retiree, the civilian and military communities. The RAO serves all military retirees.  Information is provided to ensure retirees receive their entitled benefits, rights, and privileges. The RAO office is manned by volunteers. The Director of RAO is a volunteer from the retired community that is designated by the Commanding Officer.

Services Provided by RAO:

• Assistance in obtaining official forms and information via .the proper channels
• Assistance with questions concerning pay, retiree health benefits, .survivor benefits, decedent affairs, legal matters, Social Security benefits, TRICARE and TRICARE for Life, Wills, Medicare and more.
• Provides information on current/pending legislation that affects retirees and their families
• Maintains resources that can assist in resolving retiree issues
• Hosts an annual Retiree Information Fair to provide current information and answer retiree questions 

The RAO and The FFSC’s goal is to improve the Quality of Life for retired military members and their families.

For more information, to make an appointment for Counseling or to see one of our Program Specialist, call the Front Desk at 904-542-5745, DSN 312-942-5745 or the appointment line at 1 866-293-2776. You can also walk-in to our Center during normal working hours: Monday-Wednesday, 7:30a.m.-4:00p.m.; Thursday, 10:00a.m.-4:00p.m., and Friday 7:30a.m.-3:00p.m. One of our courteous staff members will gladly assist you. We are located at 27 Ranger Street (bldg. #27), Naval Air Station, Jacksonville, Florida 32212.