Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

Once your PCS orders are in hand, you should be contacted by a Sponsor from your gaining command. This person becomes your partner in your move and they can be very helpful by providing additional information and answering questions for you. You can also contact the Relocation (RELO) Assistance Program Specialist at your current duty station, along with reaching out to the RELO Specialist at your new duty station, who is also willing to help you.

NAS Jacksonville’s Relocation Assistance Program office is located in the FFSC, Building 27, located on Ranger Street. This office provides complete relocation services, including information from more than 258 military installations. Call 904-542-5736 for additional information.

Other services provided include permanent change of station housing resources; information on Navy and Marine Corps bases, both within the continental United States and outside the U.S.; Information and Referral service; individual relocation counseling; relocation information workshops; sponsor training; Move/Mil; Smooth Move; and Welcome Aboard briefs.

 Relocation Assistance

Assistance and guidance is available for newcomers at the Fleet and Family Support Center. Additional services include hospitality Loan Locker kits. The Loan Locker has kitchen kits and sleep pads available for loan on a first-come, first-served basis, for inbound personnel who may be waiting on their household goods to arrive. Items loaned can be checked out for up to 30 days for a stateside move and 45 for overseas move. A copy of the service member's orders and a military identification card are required for verification. Contact the FFSC, NAS JAX Relocation Specialist at 904-542-5736 if you have any questions.