Emergency Assistance

Service members should always be prepared for any eventuality that may arise, either a natural disaster, death in the family, or immediate repairs to a vehicle or home. There are resources available from different government agencies at the local, state, and national level that will assist you in planning, preparing, and organizing yourself for any emergency. You can also find similar resources and tools available thru nongovernmental agencies. You can visit the Camp Pendleton Emergency Planning webpage for additional information.

Personal emergencies can occur at any time and they can take us away from our daily duties. It is advised to always have some money set aside for emergencies. If you are near a military installation, contact the Marine & Family Programs' Relocation Assistance Office. The Information, Referral, & Relocation Specialists can refer you to local resources to assist you. For newly arriving personnel, if there is a situation that needs emergency attention, contact your sponsor for assistance. If your sponsor is not available, contact your future command's S-1, Admin or Personnel Officer, or Officer of the Day. You can always call 800-253-1624 for assistance.

For immediate emergency assistance call 911.

For non-emergency matters, you can reach the Provost Marshal Office at 760-725-3888 or DSN 312-365-3888. The number for the desk sergeant is 760-725-9883.

Assault is a crime, and it will take the efforts of every Marine, sailor and leader to purge it from the Marine Corps. To make a confidential report of a sexual assault, call Camp Pendleton’s 24-hour-a-day, seven-days-a-week reporting line at 760-500-1707 or the Department of Defense SafeHelp Line at 877-995-5247.

For additional resources, visit the Marine Corps Base Camp Pendleton Assault Prevention and Response website.

The American Red Cross is a nonprofit organization that provides emergency assistance to service members and their families. These services include 24-hour emergency communications; financial assistance on behalf of the Navy Marine Corps Relief Society for emergency travel; referral and advocacy services; health and welfare inquires; assistance with humanitarian transfers and hardship discharges; as well as health and safety courses such as first-aid, CPR and babysitting.

The American Red Cross Emergency Communications Center is available to help seven days a week, 24 hours a day, 365 days a year. Call toll-free 877-272-7337 or contact your local Red Cross affiliate.

The Navy-Marine Corps Relief Society provides need-based financial assistance and other services to members of the Naval Services of the United States, and their eligible family members and survivors. They offer financial counseling, no-interest loans, grants and various support services, as well as referrals to other community-based resources, when available. There are no fees for such assistance.

The NMCRS, operating in partnership with the Navy and Marine Corps, administers nearly 250 offices ashore and afloat at Navy and Marine Corps bases around the world.

Their trained caseworkers are familiar with the special challenges and conditions of service life. They have a realistic understanding of the potential hardships facing service members and their families.

The NMCRS serves:

• Active-duty and retired Navy and Marine Corps personnel and their eligible family members
• Eligible family members of Navy and Marine Corps personnel who died on active duty or in a retired status
• Reservists on extended active duty for 30 days or more
• Indigent widows and mothers (65 years or older) of deceased service members who have limited resources and no family to provide for their welfare
• Ex-spouses who have not remarried and whose marriage to a service member lasted for at least 20 years while the service member was on active duty

Call the Camp Pendleton NMCRS at 760-725-5337/7497 or go online to www.nmcrs.org.

Carry your important papers, such as orders, identification cards, passports, and traveler’s checks, with you. Do not pack them in your luggage or household goods. As a best practice, you may want to scan and save in digital form all important documents in case of theft or accident. Digital documents allows for easily transmitting them while traveling. Write down telephone numbers of relatives, friends, your sponsor, and your gaining command. For your gaining command, have with you at all times the phone numbers for your new administrative officer, the officer of the day, and the duty non-commissioned officer of the day. These phone numbers will be invaluable in case of an emergency while traveling.

The Salvation Army is not currently located on Camp Pendleton. Their chapter's name is Oceanside Corps. If someone inquires about their services, they can call 760-631-8212 or email them at liane.newcomb@usw.salvationarmy.org.

No matter how well you plan, emergencies happen. In the event of an emergency or crisis event, pertinent information from Marine Corps Installations West and Marine Corps Base Camp Pendleton will be posted on Twitter @MCIWPendletonCA and Facebook.

To listen to a recorded message regarding the status of a current emergency or crisis event aboard Camp Pendleton, call the Camp Pendleton information line at 760-725-9045 or 866-430-2764. 

Personal Emergencies

If you find yourself in an emergency situation of a personal or domestic nature (sudden illness, accident, violent domestic disturbance), call 911. In case of family violence contact Marine and Family Services' Counseling and Family Advocacy Program.

Other Useful Information

For Animal Control call 760-725-8120 or DSN 312-365-8120. After regular service hours you can call 760-725-3888.