Health Care

Naval Hospital Camp Pendleton is the main entity that provides medical care to active-duty personnel and their dependents onboard Camp Pendleton. Their Patient Service Center phone number is 760-725-4357. Other useful numbers are:

• Officer of the day/quarterdeck: 760-725-1288 / 760-725-1289, DSN 312-365-1288
• Dental care 760-725-1200 / 760-725-3929, DSN 312-365-1559
• Pharmacy refills 866-286-8249 (Toll Free)
• Health benefit advisor/debt collector assistance 760-725-1262

Additional updates, and other information, can be found on the Naval Hospital Camp Pendleton Facebook page.

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

Installation Hospital

Naval Hospital Camp Pendleton is located near the main gate.

Medical Care

TRICARE Prime patients enrolled at NHCP have priority for access to care. Access to care is based upon the following priorities:

Active-duty service members

Family members of active duty enrolled in TRICARE Prime

Retirees and their family members enrolled in TRICARE Prime

Active-duty family members not enrolled in TRICARE Prime

Retirees and their family members not enrolled in TRICARE Prime

Outpatient and inpatient care is provided for all eligible beneficiaries, including active duty, active-duty family members, retired persons, their eligible family members and eligible members of deceased military.

TRICARE Enrollment 

For enrollment into TRICARE Prime, patients should contact the TRICARE Service Center located on the 6th floor of NHCP, Building H100, or call 888-874-9378. (Follow the telephone prompts for NHCP.)

Advice Line

For health care advice or educational information on common health care concerns, you may call the Health Care Information Line at 800-611-2883.

Medical Records 

Upon arrival at Camp Pendleton, families should bring their medical records to the Outpatient Records desk located just inside the hospital entrance closest to the outpatient parking lot. This allows entry into the outpatient system and will reduce waiting times during first medical appointments.

Appointments 

Most hospital clinics operate on an appointment basis. Appointments are available by calling the clinic directly or with a health care provider's referral. The primary care (family medicine, internal medicine and pediatrics clinic) appointment system is centralized and can be reached at 760-725-4327.

All patients are required to show proof of eligibility and must be listed in the Defense Enrollment and Eligibility Reporting System. A valid identification card alone will not guarantee care in non-emergency situations.

Specialty care not available at NHCP may be available at Naval Medical Center San Diego, approximately one hour's drive from Camp Pendleton.

Pharmacy

The hospital pharmacy is open from 7 a.m. until 6 p.m., Monday through Friday and Saturday from 8 a.m. until 3 p.m. The pharmacy is closed on Sunday. Patients are reminded that waiting times for having prescriptions filled can be lengthy, especially from 10 a.m. to noon and from 2 to 4 p.m. The patient ID card is required and proof of eligibility in DEERS. Civilian physicians' prescriptions and those from local Naval facilities can be filled from 8 a.m. to 4:30 p.m. only.

The toll-free prescription refill phone number for NHCP and its branch clinics is 866-286-8249.

Prescriptions called in to the main pharmacy at the Naval Hospital may also be picked at the Pacific Plaza Pharmacy (near the commissary in the Pacific Plaza Shopping Center near the main gate). The hours are Tuesday through Saturday, 9 a.m. until 6 p.m. The pharmacy is closed on Sunday and Monday.

Emergency Services

In case of an emergency, ambulance service is available for on-base active-duty personnel and their family members. Those residing off base should call local paramedics at 911. Emergency care is available at the hospital on a 24-hour basis.

TRICARE Outpatient Clinic Temecula

TOC provides services to all eligible beneficiaries with the same priorities of care as the base hospital, excluding active duty. TRICARE Prime enrollees have priority for care.

State-licensed and credentialed civilian physicians, nurse practitioners and physicians assistants staff the clinic.

TOC provides primary general ambulatory care to eligible beneficiaries on an appointment basis. Basic laboratory, X-ray services and medications are provided on site. Services range from providing same-day, acute care to management of routine or long-term, uncomplicated chronic illnesses. There is no cost to the patient.

Additional services at the clinic include:

Well childcare

Immunizations

Women's health screenings

Mammography 

Physical exams for school, daycare or work

Health education

Family planning

To be eligible for care, all patients must present a valid military ID card and be enrolled in DEERS. Priority for appointments goes to TRICARE Prime enrollees who have selected the TOC as their primary care manager. TRICARE Standard patients will have a very limited access to appointments.

The clinic is open 365 days per year, including weekends and holidays. Hours of operation are Monday – Friday from 7 a.m. until 8 p.m., and weekends and holidays from 8 a.m. until 4 p.m.

The TRICARE Outpatient Clinic is located at 43500 Ridge Park Dr. Temecula, CA 92590. For an appointment, call 951-308-2200.

The clinic does not provide emergency care. Critically-ill or seriously-injured patients should go to the nearest military or civilian hospital emergency room.

Veterans

Veterans may contact the Veterans Affairs offices located in Building 13150 on Mainside for information regarding medical issues.

Dental Care

Dental care is available through TRICARE for active-duty family members, members of the National Guard and Reserve, and family members of National Guard and Reserve members.