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Army
9810 Liberty Div Road
Fort Jackson, SC 29207
803-751-5256
803-751-5524
312-734-5256
312-734-5524
Contact information for key programs and services at this installation.
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Fort Jackson trains and develops Soldiers in order to build readiness at scale for our Army and provides a community where our Soldiers, Army Civilians, and Families have every opportunity to excel.
INFORMATION AND ACCESS CONTROL
Military CAC or ID Holders
If you are traveling in the same vehicle as a military sponsor (Military ID or Common Access Card holder), you do not need a visitors' pass or background check to enter the installation, provided your visit is escorted by the sponsor. AIE cardholders are NOT sponsors. If you are an AIE Cardholder, visitors in your vehicle will need to be vetted on to the installation by having a background check.
In accordance with Homeland Security Presidential Directive 12 and Army Regulation 190-13, all visitors and uncleared contractors desiring unescorted access to Fort Jackson, must be vetted through the National Crime Information Center Interstate Identification Index (NCIC III). NCIC III is the Army’s baseline background check for entrance onto Army installations for Non-Common Access Card (CAC) or Non-DoD card holders. Upon successful completion of a background check the individual(s) will be issued a Fort Jackson installation Access Badge. This badge is only good for access onto the installation and to be available for presentation to Installation Security personnel. It is not to be used as a form of identification for other purposes.
The Installation Commander will, in the absence of an approved waiver, deny uncleared contractors, subcontractors, and visitor’s unescorted access to the installation based on the results of the NCIC III check that contains credible derogatory information indicating the individual may present a threat to good order, discipline, or health and safety on the installation.
Here are the below factors that would constitute an access denial:
The NCIC III contains criminal arrest information about the individual that causes the Installation Commander to determine that individual presents a potential threat to the good order, discipline, or health and safety on the installation.
2. The installation is unable to verify the individual’s claimed identity based on the reasonable belief that the individual has submitted fraudulent information concerning his or her identity in the attempt to gain access.
3. The individual has a current arrest warrant in NCIC, regardless of the offense or violation.
4. The individual is currently barred from entry or access to a federal installation of facility.
5. The individual has been convicted of crimes encompassing sexual assault, armed robbery, rape, child molestation, production or possession of child pornography trafficking in humans, drug possession with the intent to sell or drug distribution.
6. The individual has a US conviction for espionage, sabotage, treason, terrorism or murder.
7. The individual is a registered sex offender.
8. The individual has a felony conviction within the past 10 years, regardless of the offense or violation.
9. The individual has been convicted of a felony firearms or explosives violation.
10. The individual has engaged in acts or activities designed to overthrow the U.S. Government by force.
11. The individual is identified in the Terrorist Screening Database (TSDB) as known to be or suspected of being a terrorist or belonging to an organization with known links to terrorism or support of terrorist activity.
For those person(s) not cleared and denied access, they will be given a denial access waiver packet to be completed and returned to the VCC. The denial waiver committee will review the packet and determine suitability for access to the installation.
As a reminder, all vehicle operators are required to have a valid state driver’s license and valid motor vehicle insurance.
GATE INFORMATION
Hours of Operation:
GATE 1: Open Monday through Friday, 5:00 a.m. 5:30 p.m. for inbound and outbound
GATE 2: Open to vehicles 24/7
GATE 4: Open Monday through Friday 5:00 a.m. to 5 p.m. for inbound and outbound
GATE 5: Open Monday through Friday 5-8 a.m. and 3-5 p.m. for inbound and outbound
VISITOR CONTROL CENTER:
Open 7 a.m. to 5 p.m.
For questions regarding installation access: 803-751-5483.
It is no longer permissible to use cell phones while driving a car on post.
General Delivery Mail Services
Military personnel, DoD civilians and their command sponsored family members on Permanent Change of Station (PCS) orders receive General Delivery mail through the Administrative Service Division (ASD) Official Mail and Distribution Center here at Fort Jackson. General delivery is temporary in nature and those individuals intending to reside off the military installation or in military housing must provide ASD a permanent mailing address within 45 days of checking into the local command or mail shall be returned to sender (RTS). The following rules apply when it comes to General Delivery mail services: (1) Any designated family member with a valid identification card may receive mail for any family member. (2) Restricted Delivery mail can be delivered to an authorized agent by the addressee. (3) The sponsor may state in writing that family members cannot have access to the sponsor's mail. (4) The sponsor cannot control the delivery of mail addressed to the spouse. (5) The sponsor may control delivery of minor family member’s mail. (6) Mail must be held for addressees who are absent temporarily. (7) Addressee may refuse unopened mail by writing the word "Refused" on the front of the envelope or wrapper, sign it, and date it. If the addressee declines to make the endorsement, ASD’s Official Mail Manager (OMM) must write the words "Refused by addressee," date it, and sign it. The OMM will return mail refused by the addressee to the servicing post office for disposition by its class. Any questions concerning General Delivery mail services, please call 803-751-4585.
If you prefer, you may obtain a personal mailbox in advanced by calling UPS (located at the PX) 803-227-2692.
Defense Service Network (DSN) Dialing Instructions
The DSN is the provider of long-distance communications service for the Department of Defense (DoD). Every installation has a special DSN number and the numbers vary by world-wide location. In order to place a call using DSN, the caller must be using a military phone on an installation. Cell phones cannot dial DSN numbers. When dialing a DSN number from a United States installation to another United States installation, it is unnecessary to dial the DSN 312 area code. When dialing a DSN number to/from overseas locations, the DSN area code must be included.
Looking to learn more about Fort Jackson? View the in-depth overview.
Check-in Procedures
Emergency Assistance
Major Units
Sponsorship
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Medical support and services may vary by location. Check out what services and resources are available to you at this installation.
Learn about your housing options before your move – government and non-government housing is available across installations. Contact your housing office to find out housing availability both on and off the installation.
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